Job Targets

· Efficient staff planning

· Optimising labour costs

· Optimising productivity

· Management reporting

· Team & performance optimisation (living the ‘Blueprint’)

Job Assignments

· Accurate, disciplinary and professional staff planning

· Accurate monitoring and timely reporting of staff planning time management (including sickness)

· Clear communication regarding agreements and staff planning

· Coordination of short- and long-term staff planning, including holidays, temp workers and consultants

· Finding cost-effective solutions and decision making

· Accurate reporting and administration

· Constructive cooperation with superiors and colleagues

· Insurance and willingness to be accessible while being off duty, if necessary, Respecting and acting on company rules, (safety) regulations and procedures

· Constantly striving and bringing up (new) ideas to improve shop operations and results

Role Overview

Responsibilities

• Ensuring that each young person has an assigned primary worker and team member are aware of each child’s relevant plans and their responsibilities for its implementation.
• Performing the role of "on-call manager" to provide out-of-hours support for the home, on a rotating basis
• Attending childcare reviews and planning meetings to provide information and achieve optimal outcomes for young people
• Maintaining accurate written records to record information and enable regular monitoring and evaluation to occur
• Working in partnership with parents, caregivers, and other professionals to safeguard and promote the welfare of young people

• Assisting with the recruitment and retention of staff, including induction training for new staff into the home
• Providing consultation and informal advice and support to staff in relation to day-to-day matters
• Conducting annual appraisals of staff, addressing issues concerning conduct and competence of staff where necessary

• Ensuring that budgets and resources are allocated appropriately and managed effectively, and the use of finances is properly monitored, including petty cash returns and staff attendance records

• Developing, in consultation with young people and staff, routines concerning all aspects of child care, creating schedules that fit best
• Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards

Requirements

• Knowledge of the Children Act and other relevant legislation
• Diploma L3 Residential Childcare (or equivalent)
• Willingness to complete Diploma L5 L&M in H&SC
•  Knowledge of CHR 2015 and the QS

Role Overview

Responsibilities

• Accountable for the management of services, including staff management and supervisions, care and placement planning, safeguarding, communications, report writing, and monitoring overall quality and compliance of service
• Compliance with legal and regulatory requirements such as provisions set out in the Children’s Home Regulations and Quality Standards 2015, Children’s Act 1989, Data Protection and GDPR, Health and Safety at Work Act and Working Together to Safeguard children 2019.
• Ensure that all required reports are completed in line with timescales. This includes monthly review of the service through monitoring and audits linking into the service development plan.
• To ensure that each child has individual care and care planning which is child-focused and personalized to meet their needs. These plans should be reflective of the long-term plan for the child, working closely with the placing Local Authorities.
• To oversee and manage the move plan for any child moving to our home and establish positive multi-agency and partnership working

• To ensure that the home's ethos is embedded in the service and that children are fully involved in the day to day running of the home
• Take responsibility for the management of safeguarding children, risk, and service governance
• Ensure that children have access to all the services which meet their individual needs, to include health, education, social, psychological, and emotional needs and well-being
• To ensure that the service and its programs are planned and delivered to meet the needs of all the children
• To monitor appropriate outcomes and progress of all children

• To ensure that all staff have access to practice-based consultation including management supervision, reviewing, and monitoring standards, caseloads, and practice development
• To support and have overall responsibility for the recruitment of staff in line with organizational policy and procedure
• To ensure that all staff are supported with their initial induction, probationary reviews, individual practice support plans, and annual reviews and development of individual plans to support ongoing service and personal development and CPD opportunities.

• Ensure that Quality monitoring and Health and Safety assessments are conducted, and action plans implemented

Requirements

• Level 5 Diploma in Leadership and Management for Children’s Residential, or equivalent
• Previous experience in a deputy manager or registered manager role in a Residential Children’s Care Setting
• Working with children, young people, and their families
• Work in a residential setting

Company and Role Overview

Main responsibilities

• Focus on our KPI of 100% on time delivery to ensure goods are delivered on time from supplier to customer correctly, in line with critical path and customer expectations.
• Coordinate with the supply chain team to ensure purchase orders are on track to deliver customer orders.
• Carefully manage the shipment schedule with suppliers and supply chain to ensure on time delivery, delivering to across FOB, Ex-Works, and domestic order requirements. 
• Work with our factories to ensure they receive carton marking information accurately and on time.

• Conduct frequent calls to ensure stock is on track with our key suppliers, paying attention to case details, pallet labelling and configurations.
• Load customer orders on our systems and ensure WIP is cleared and remains accurate throughout the month.
• Book customer orders with forwarder portals and liaise with our suppliers to deliver on time.
• Work closely with our warehouse to ensure they are delivering to our customer’s requirements.

• Support the Senior Merchandiser on stock planning, using our forecasting tools and advise requirements for reorders to ensure full availability.
• Maintain and update customer portals with product and shipment information.
• Manage and process the invoicing for our FOB and Ex-works customer orders.
• Ensure all debit notes are closely checked and challenge where necessary on discrepancies and errors.

Requirements

• You are data driven, with an exceptional attention to detail when handling data and can manage large datasets in excel and can see patterns and anomalies.

• Knowledge of delivering orders DDP, EXW, FOB and Landed.
• You have previously worked in an FMCG environment.

• Excellent communication skills, articulate in spoken and written English.
• Organised and accurate, attention to detail, ability to prioritise is a must.

Company and role overview

Our client is a leading research and consulting firm, within the banking and technology industry, and are looking for an enthusiastic Research Analyst to join their dynamic team.

The Research Analyst role is focused on international primary and secondary research, including surveys, executive interviews, analysis of data and statistics and report writing.

Candidates must be fluent in English and fluency in another language is desirable.

Main responsibilities

• Conducting research
• Writing reports
• Executing interviews
• Contacting existing and potential customers
• Analysing data and statistics
• Getting involved in projects
• Taking part in training
• Communicating with different and several clients from all over the world
• Attending events and conferences

Requirements

• 2-5 years of researcher, analyst, or other post-degree experience.

• Motivated and able to work on their own and in teams.

• Fluency in English

• Fluency in another European or North Asian language (desirable)

• Greet and assist customers with enthusiasm, providing exceptional service with a can-do attitude.
• Offer product knowledge and assistance in helping customers make informed purchasing decisions.
• Handle customer inquiries, exchanges, and returns with a positive and solutions-oriented approach.
• Actively engage with customers to drive sales and achieve individual and team sales targets.
• Promote featured products and special promotions.
• Ensure the shop floor is well-maintained, organised, and visually appealing.
• Process customer transactions accurately using point-of-sale system.
• Handle cash, credit card, and other payments methods securely.
• Work collaboratively with other team shop associates to achieve collective goals and communicate effectively with the management team.

Role overview

Responsibilities

• To supervise Direct Reports to guarantee resources are utilised efficiently and in accordance with established outlet labour budgets.
• On a weekly basis, assess and approve time sheets for areas of responsibility.
• To supervise and develop team members, managing performance frameworks for the team, departmental objectives, and personal development needs.
• Oversee personnel issues sensitively and confidentially, encompassing recruitment, behaviour, performance, illness, and attendance and approve annual leave requests.
• Administer annual staff evaluations, guarantee training needs meet legal obligations.
• Supervise Direct Reports to assure the effective management of all events within the department to deliver a professional and efficient service.
• To ensure food orders, production, and events are managed to sustain an adequate service within food budget targets and supervise wastage at all events following policies.
• Administer all operating expenses (personnel wages, equipment hires, etc.) staying within departmental budgets and cost calculations.
• To oversee the day-to-day Events operations ensuring total customer satisfaction.
• Receive and record customer feedback, recognizing and implementing changes in customer service and product offer to maximize revenue.
• Ensure stock control/taking is conducted monthly in each outlet following Financial guidelines.
• To perform and record regular outlet inspections discussing routes for improvement with Direct Reports and implement changes in customer service and product offers and services to maximize revenue.
• To supervise and support the necessary teams to conduct all their working practices following the Food Hygiene, Health and Safety legislation and other relevant policies.
• To oversee defects, repairs, and maintenance issues at sites.

• To assist and be proactive in the researching, collating, devising, production, and coordination of departmental documentation Customer feedback, Customer information, Management reports etc.
• To assist the Events Management Team in setting the standard of hospitality services and catering against external providers, making suggestions on new products / styles of service.
• To stand in for the absence of the Deputy Managers (Catering and Events).

Requirements

• A relevant degree / formal Catering Management qualification / evidenced experience in a similar role
• An Advanced Food Hygiene Certificate
• Managerial experience in a multi-site (high volume) environment capable of monitoring performance, train, develop and motivate team members

Role overview

Responsibilities

• Source used gaming machines from casinos in various European countries.
• Contact casinos throughout Europe to explore the possibility of purchasing their old/unwanted slot machines.
• Negotiate the purchase price to ensure cost-effectiveness.
• Inspect the condition and quality of the machines from our suppliers.
• Coordinate payment terms with your client's accounting department.
• Oversee the collection, shipping, and transportation of purchased slot machines from suppliers.

• The Shipping Manager will be responsible for the end-to-end process of sourcing, inspecting, and transporting the purchased slot machines. The typical workflow will include identifying potential suppliers, negotiating purchase terms, conducting inspections, and ensuring safe and efficient transportation to your client's facilities.

• The Shipping Manager will need to implement suitable software or systems for tracking and managing shipments to enhance efficiency and accuracy in our operations.

• The Shipping Manager will work alongside one other team member to accomplish the tasks related to shipping and logistics.

• It's important for the Shipping Manager to be aware that licensing requirements for the gaming industry can vary from country to country. Understanding and adhering to these varying regulations is crucial to your client's business operations.

• This role involves close interaction with various departments within the organization. The Shipping Manager will collaborate with the procurement department to negotiate cost-effective purchases, work with customer service to ensure timely delivery, and coordinate with warehouse management to ensure proper storage and handling of incoming shipments.

Requirements

• Strong organisational skills.
• Proficiency in purchasing and negotiation.
• A comprehensive understanding of shipping methods, including road, sea, and air transportation.