IT, Technology and Digital

Company and Role Overview 

Main Responsibilities 

• Supervising a team consisting of 2-3 Junior Test Analysts with a budget allocation of up to £150k
• Collaborating with Technology Development and stakeholders to ensure thorough testing of all software, guided by senior test members using Agile methodologies
• Developing test cases and implementing the test strategy based on predefined testing methodologies, ensuring alignment between testing procedures and the specified requirements and acceptance criteria
• Prioritizing automated test procedures over manual testing whenever possible and more effective
• Evaluating Non-Functional requirements and collaborating with Architects to contribute insights for the Non-Functional test strategy

Requirements 

• Preferred qualifications include a degree in a relevant field or certification in systems testing
• Proficient in systems testing technologies and methodologies, with a focus on Agile practices
• Possesses strong analytical abilities, problem-solving skills, and meticulous attention to detail
• Familiarity with programming languages such as C#
• Vast experience in working collaboratively with software development teams in multi-vendor settings to iteratively deliver systems that undergo efficient and high-quality testing

Company and Role Overview 

This newly established position will supervise our outsourced IT partnerships and spearhead the execution of internal IT initiatives throughout the organization. It presents an excellent opportunity within a nurturing work atmosphere to assume leadership of the IT function, aiding our expanding staff in managing their IT needs whether they are working remotely or in the office. The role entails overseeing daily IT operations, providing support for software and hardware, conducting IT inductions, and facilitating home office setups. Primarily stationed at our London and Surrey offices, there is flexibility aligned with our hybrid working approach. The position reports to the Head of IT & Marketing and will collaborate closely with our Operations Director, Chief Operating Officer, and external IT support provider, Krome Technologies. We seek a candidate showcasing a robust work ethic, excellent communication abilities, high productivity, and a commitment to delivering exceptional client service. This role is ideally suited for someone who is hands-on, pragmatic, and naturally tech-curious, capable of working autonomously with confidence. Essential qualifications include prior experience in a fast-paced, demanding setting.

Responsibilities 

• Overseeing IT tickets and coordinating with our outsourced IT provider to ensure timely resolution within agreed KPIs, including appropriate escalation when necessary, and handling related communications with users
• Handling maintenance and support for mobile devices, working closely with third-party support providers and managing internal support matters
• Administration of IT invoices
• Ensuring timely completion of key deadlines and delivery of key priorities; organizing coverage/providing comprehensive handovers in case of absence potentially impacting delivery deadlines
• Oversight of domain management

Requirements 

• Possess at least 3 years of hands-on experience in IT project support roles, including collaborating with third-party IT support
• Demonstrated involvement in managing or executing IT projects
• Previous experience within a comparable-sized organization would be beneficial, along with familiarity working in the financial services sector

Company and Role Overview 

To offer technical administrative support to the Private Client Director and Private Client Adviser within a successful team, while closely collaborating with the Senior Private Client Administrator. This dynamic position involves assisting the Private Client Director in delivering exceptional holistic financial planning services to both new and established clients. It is ideal for a self-motivated and experienced IFA administrator who thrives on proactive and collaborative work within a small team. The role presents an excellent opportunity for a candidate who is either partially or fully Diploma qualified and has aspirations to progress into a technical paraplanning role in the medium term. The right candidate will have access to our internal paraplanner training program.
 

Responsibilities 

• Get ready for and participate in client meetings as needed, making thorough written records and handling any administrative or technical tasks afterward
• Address intricate and technical client inquiries under the guidance of the Private Client Director
• Maintain precise client records in internal systems (iO and Volume), encompassing all written and electronic correspondence with clients and providers, as well as meeting notes
• Address client inquiries promptly and professionally
• Adhere to risk profiling protocols, documenting risk profile scores in iO and saving profiles to the DMS

Requirements 

• Possess a minimum of 2 years of experience in the independent sector of the financial services industry, specifically in a pertinent administrative capacity with direct engagement with high-net-worth clients
• Demonstrate outstanding IT aptitude and written communication abilities, displaying expertise in utilizing Microsoft Office suites
• Proficiency in Excel would be beneficial
• Possession of relevant industry qualifications, preferably including at least one R0 exam, would be highly advantageous

Company and Role Overview 

To collaborate with the Systems Administrator in overseeing the day-to-day administrative tasks. Offering 2nd Line / 3rd Line assistance to both staff and students, coordinating with external parties like contractors and engineers to ensure timely and within-scope project completion. Enhance existing solutions and explore new products to align the school's IT provisions with the needs of students and staff. Assume the role of Lead AV engineer for livestream solutions and venues, taking the lead in researching and steering the school towards a cloud-centric approach. Serve as the Project Lead for EMA Exams and manage Cloud Platforms including School Post, Google Admin, and Firefly.
 

Main Responsibilities 

• Assume a leading role in advancing Firefly integration within departments, ensuring up-to-date data and providing support to teachers
• Provide front-line IT Helpdesk assistance, offering IT support to both staff and students
• Collaborate with the Systems Administrator to uphold the accuracy and security of the Asset inventory register. Implement robust and effective procedures for security tagging, retiring outdated hardware, and onboarding new hardware
• Oversee the management of WEEE Waste processes and suppliers, ensuring meticulous documentation is recorded and readily accessible

Requirements 

• Strong communication proficiency, both in written form and over the telephone
• Capability to uphold stringent confidentiality standards for sensitive data and information
• Background in working within an educational setting
• Possess effective interpersonal skills and the capacity to inspire and energize others
• Demonstrate confidence in assisting staff and students with Office 365, iSAMS, Mac OS, Windows 10 / 11 usage

Shape the Future of London's Transport: Be a Data-Driven Product Owner at TfL!

Ever wanted to revolutionize the way millions of people experience London's transport? As a Senior Product Owner at Transport for London (TfL), you'll be at the forefront of innovation, using data and Agile practices to develop game-changing solutions that transform journeys across the city.

This is no ordinary PO gig. You'll be:

• A data Jedi: Deep-dive into your chosen area (revenue solutions, user interfaces, transport systems, or data products) and harness its power to solve real-world challenges.
• An Agile champion: Craft a product roadmap that excites stakeholders and delivers measurable impact through iterative development.
• A bridge between worlds: Foster seamless collaboration between technical teams and business stakeholders, ensuring everyone's on the same page.
• A user advocate: Champion their needs, designing intuitive and seamless experiences that make getting around London a breeze.
• A changemaker: See your ideas come to life and witness the direct impact you have on millions of lives.

Are you a:

• Strategic thinker: You connect the dots between data, functionality, and user needs, seeing the bigger picture.
• Agile enthusiast: You thrive in fast-paced environments, embracing continuous improvement.
• Communication ninja: You articulate complex concepts clearly to both technical and non-technical audiences.
• Empathetic leader: You inspire and motivate your team, building trust and fostering collaboration.
• Data whiz: You understand the power of data and translate insights into actionable strategies.

Bonus points if you have:

• Experience in your chosen product area (revenue, UI, transport, or data)
• A proven track record of successful product ownership
• Strong analytical and problem-solving skills
• A passion for making a positive impact!

Ready to join a team that's shaping the future of London's transport? We are! Apply now and take your product ownership skills to the next level. This is more than just a job; it's an opportunity to make a real difference.

Why Us:

What You'll Be Doing:

• Tech Maestro: Design, develop, and configure applications, components, and tools following the technical plans set by our Development Technical Lead.
• Standards Champion: Contribute to and follow Software Development Standards and Best Practices, taking ownership of complex technical development challenges alongside our expert team.
• Team Player: Organize, conduct, or participate in meetings and delivery events, ensuring quality and efficiency in our agile environment.
• Quality Upholder: Uphold the principles and standards of Technology and Data, delivering work that's high quality, robust, and aligned with agile priorities.
• Strategic Planner: Take charge of development plans, forecasts, and budgetary estimates, ensuring consistent and timely project planning.
• Governance Support: Create technical material for governance processes, including architecture and change review.
• Tech Visionary: Provide development expertise and insight for the evaluation of new technologies, keeping us at the forefront of innovation.
• Defect Fixer: Fix software application defects in line with agreed developer operations practices, ensuring our applications run seamlessly.

Expertise Required:

• Tech Savvy: Your expertise lies in designing, developing, and configuring applications with a strong focus on quality.
• Standards Aficionado: You're committed to following and contributing to Software Development Standards and Best Practices, ensuring excellence in every project.
• Team Dynamo: Meetings and delivery events are your playground, ensuring efficient communication and fostering a collaborative team environment.
• Quality Advocate: You uphold the principles and standards of Technology and Data, delivering work that exceeds expectations.
• Strategic Mindset: Your ability to plan development, forecast, and estimate budgets makes you a crucial part of our strategic vision.
• Governance Guru: Your knack for creating technical material supports crucial governance processes, showcasing your commitment to robust systems.
• Tech Trailblazer: Your insights into new technologies keep us on the cutting edge, ensuring we stay ahead of the curve.
• Defect Detective: Fixing software defects is second nature to you, and you ensure our applications run seamlessly.