IT, Technology and Digital

Role Overview

An opportunity has arisen to join our client, an amazing charity. This role of a Support Worker focuses on delivering high-quality emotional, social, and practical assistance during difficult times.

Main Responsibilities

• Provide emotional, social, and practical support to families during difficult times.
• Offer assistance with grief, loss, and bereavement.
• Maintain accurate records and ensure service outcomes are aligned with charity policies.
• Collaborate with healthcare, education, and social care professionals to support families.
• Assist with fundraising and public relations activities as needed.
• Adhere to safeguarding policies and procedures.
• Guide and support staff, volunteers, and interns, fostering a positive working environment.

Requirements

• Experience working with families in health, social care, or education settings.
• Knowledge of grief, loss, and bereavement support.
• Strong communication and IT skills.
• Full driving license and ability to travel.
• Ability to manage stress and emotional situations with empathy.

Role Overview

An opportunity has arisen for a Support Coordinator to join a dedicated Charity. This role will involve people with vital services, applying for grants and benefits, and sourcing resources not provided directly by the charity. The coordinator will work closely with professionals, and local organizations to ensure comprehensive support.

Main Responsibilities

• Provide tailored support to individuals and households in need of practical and emotional assistance.
• Develop and maintain a comprehensive directory of relevant local services, managing applications for goods, services, and grants.
• Establish and strengthen partnerships with local charities, community organizations, and service providers.
• Raise awareness of available resources and services within the local community.
• Offer guidance with digital applications and connect individuals to appropriate support services.
• Collaborate with colleagues to assess and review the needs of those being supported.
• Ensure accurate record-keeping and documentation of outcomes in line with organizational policies.

Requirements

• Experience working with individuals in complex or sensitive situations.
• Proven ability to establish and maintain strong relationships with external organizations.
• Administrative or coordinator experience within a charity or similar setting, including managing grant/benefit applications.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and a solid understanding of data protection principles.
• Practical knowledge of issues affecting individuals and communities, with a focus on diversity and inclusion.
• Strong team player with outstanding organizational skills.
• Capability to manage varying workloads and prioritise tasks effectively.
• Driven to deliver high-quality support and achieve objectives.

Role Overview

This role provides technical administrative support to a financial team, assisting with delivering financial planning services to clients. The successful candidate will work closely with the Senior Administrator and has the potential to develop into a paraplanning role with access to training opportunities.

Main Responsibilities

• Provide high-level client service and build long-term relationships.
• Attend meetings, take notes, and follow up on actions.
• Process new business submissions and gather information for reviews.
• Prepare client documents, including applications and portfolio adjustments.
• Ensure client information is accurate and compliant with regulations.
• Maintain well-organized client files and handle follow-up tasks.
• Adhere to Anti-Money Laundering and GDPR procedures.
• Prepare agendas and assist with management information.
• Address client queries professionally and promptly.

Requirements

• Experience in a financial services administration role, preferably with high-net-worth clients.
• Proficiency with financial platforms and Microsoft Office, particularly Excel.
• Familiarity with FCA rules and compliance procedures.
• Relevant industry qualifications
• Strong organizational and client relationship-building skills.
• Proactive, resilient, and able to manage changing priorities.
• Attention to detail and a commitment to high-quality service.