Company & Role Overview

Our client is a social and vibrant company within in the education industry. They are looking for a Direct Sales Coordinator, working on a part time basis (3 days per week).

Main Responsibilities

• To help drive direct sales and assist the Sales and Marketing Departments in the performance of its functions
• To manage the online contact systems and monitor and report back on the uptake and conversion rates of these systems
• To actively follow up on a regular basis with potential new leads gained from online contact systems and emails
• To respond to enquiries that come through the website, email or online contact systems in both English and at least one other language
• To provide support with new projects that aim to increase booking conversions, such as marketing automation and lead generating projects
• To update and manage our database using a CRM system
• To provide additional assistance to the marketing team when required
• To produce and present statistical data on the company for monthly marketing meetings and on other occasions as required
• To coordinate the distribution of mail shots (both posted and by email)
• To assist in the management of the CMS (Content Management System) for the website
• To help undertake Quality Management tasks every quarter (mystery shopper/direct booking analysis/agent questionnaires)
• To help undertake the annual fees survey
• To attend and deliver training sessions with the Sales and Marketing Teams
• To provide essential administrative support for the Sales and Marketing Teams

Requirements

• One year’s prior experience working in an office, ideally in sales or marketing
• Graduate - 2:1 degree
• Fluency in at least one of the following: Italian, Spanish, Arabic or Turkish
• Enthusiasm for the company and industry
• Ability to learn complex elements quickly and retain information
• Excellent work ethic and willingness to ‘muck in’
• Willingness to learn, take criticism and be self-critical
• High standard of numeracy and literacy
• Excellent interpersonal and presentation skills
• Friendly, with an outgoing personality and an ability to form relationships quickly
• Strong customer service skills and ability to create ‘new leads’
• Prepared to work and travel, independently, overseas if required
• Experience of overseas travel and an understanding of/empathy with foreign cultures
• Commercial acumen, negotiation skills and a tenacious approach to getting the deal
• Native level spoken and written English
• Creative and imaginative problem-solving skills