Company & Role Overview

This role is a permanent Cloud Bookkeeper position in which a successful candidate will be dedicated to working in an office in aid of the outsourced team and the cloud team manager. The position features full-time office hours, 35 hours per week from 8:30AM – 5:30PM.

Main responsibilities

• Lead regular monthly and weekly reports to remain up to date with Teams task development on VAT returns / EC Sales / Bookkeeping and ensure all targets are met.
• Communicate with PA’s when Year-end accounts are prepared to be booked in
• Respond to Team enquiries and communicate directly with all clients
• Ensure all deadlines are met and work prepared appropriately
• Guarantee all bookkeeping tasks are completed effectively by following the Efficiency Checklist and changing any required advancements
• Review bookkeeping work to ensure TB is accurate
• Verify all bookkeeping postings to check all postings are completely accurate
• Deal with bookkeeping jobs if necessary throughout busy periods for the company

Important Requirements (Essential)

• A successful candidate will have a high-level of knowledge of using Xero, alternatively the candidate can be certified on Xero. An excellent level of bookkeeping experience and prior knowledge of receipt bank is advised.
• ACCA/AAT Qualified or Qualified by experience
• Practice experience
• Great insight into accountancy and tax principles

Company & Role Overview

Our client, a top accountancy firm is looking for a Client Services Administrator to come and join their team. The aim of this role is to provide admin support to the firm, working closely with Admin Manager and Assistant Admin Manager to ensure a high quality of service is delivered to the business and clients. Training will be provided.
 

Main Responsibilities

• Update and maintain our Client Database
• You’ll be responsible for maintaining our client statutory records and processing any statutory changes and amendments in a timely manner, which will include:
• Preparing and filing annual Confirmation Statements
• Processing year-end changes
• Maintaining company share registers on our internal database and updating
• Companies House records
• Processing New Company Formations
• Sending clients their annual financial statements and related documents, either by post or through our secure online portal
• Typing letters
• Raising invoices through our Client Database and forwarding same to clients
• Reception Cover
• Answering the telephones
• General administration support (scanning, printing etc.)

Requirements

• 2-3 years plus experience working in an accountancy practice
• Excellent command in English both written and verbal

Company & Role Overview

Main Responsibilities

• Acquiring all warranties, guarantees and documentation required for the project
• Planning applications and discharge of conditions
• Ability to identify resources and assign responsibilities
• Work directly with clientele, developers, and designers to identify the deliverables of the project
• Produce regular project reports both externally and internally
• Appointing and co-ordinating multidisciplinary design teams
• Ensuring that project documents are completed, up to date and appropriately stored
• Work directly with commercial teams to manage all cost and payment elements of the project
• Producing risk mitigation strategies to assess and resolve project risks
• Project programme implementation - designed to meet objectives within an agreed time frame, including procurement and build

Requirements

• Ideally 2+ years’ experience in project management (construction / planning) or qualified experience with examples of prior successful projects, either as lead project manager or assistant project manager

• Alternatively, an organised individual from an Admin background who is looking to build an extensive skillset and broaden their range outside to become a PM within the Property and Construction space

• Excellent communication ability – articulate and strong both verbally and written when liaising with both clientele and consultants

• Be both and independent and collaborative worker who is self-motivated, with an exemplary positive attitude and integrity

• Strong leadership qualities, ability to delegate efficiently whilst also having great empathy for others

• Flexibility, ability to travel between sites and head office as and when required
   

Company & Role Overview

The role available is a temporary contract Customer Service Agent located in London. Some key aspects of the role will include providing product assistance in a well-timed and sophisticated manner to answering calls, letters, and e-mails. A successful candidate must be approachable, effective, and excellent customer service to all users of the service following with regional and worldwide personal and team targets.

Main Responsibilities

• Customer Service/Support responsibilities will include assisting in the progression of customer service centre by delivering welcoming, pleasant, and responsive service.
• Solve Technical Support queries
• Deal with all customers in accordance with company guidelines to ensure outstanding customer satisfaction.
• Manage and discuss settled resolutions to customer grievances whilst considering company factors.
• Heighten serious complaints to higher personnel to accomplish a suitable result.
• To progress in line with set KPIs and SLAs.
• Perform administration tasks whenever necessary, such as postal matters, ensuring cover is given in the event of holidays, sickness and so on.
• Organise internal database with a high level of correctness.
• Engage with all colleagues to guarantee all individual assignments are fairly assigned.
• Respond to all customer call backs within the timeframe agreed, speaking, and working with colleagues where necessary.
• Distribute any new information on company products by editing FAQ templates.
• Reach individual goals and team goals by prioritising workload.
• Report any difficulties of the company that need enhancing to the manager, especially those with commercial consequences.

Important Requirements (Essential)

• Experienced agent in Customer Service
• Excellent problem solver and teamwork
• High level of call handling skills and experience in live chat
• Worked in customer support on social media channels
• High level of written and spoken communication
• Fast learner and uses initiative

Requirements (Desirable)

• Experience in Zendesk
• Interested in Technical Support and Knowledge

Company & Role Overview
Our client is a successful progressive publisher seeking a Commissioning Editor to join their growing team.

Main Responsibilities

• Managing all submissions quickly and efficiently

• Commissioning artless and trends for the journal

• Building and maintaining relationships with expert authors, journal communities and subject experts

• Being pro active in keeping up to date with scientific advances

• Oversee/implement editorial processes ensuring all content is to a high standard

• Managing social media

• Degree in a scientific field

• Some experience in editorial work

• Ability to use social media

• Excellent grammar and written English

Company & Role Overview

The role is an area HR manager 9-month contract position covering 9-5 hours in an adult services company, a successful candidate will be expected to lead a HR team in an adult services company. The role is a mixture of office and blended work located in the north of England; however regular travelling can be required.

Main Responsibilities

• The candidate will be expected to lead and perform alongside with the Area Manager and managers.
• Handle a variety of complex employee affairs casework, such as adherence, complaint, absence, ability, rearranges.
• To deliver professional assistance and guaranteeing well-timed resolution of all people matters.
• Help in managing occupational health referrals and offering advice to managers on how to appropriately use the information.
• Support the review, progression, execution of HR policy and procedure.
• Routinely attend team management meetings and HR meetings.
• Deliver KPI and HR material including illness, job openings, revenue, to the company to assist in decision making.
• Check personnel documents are updated in agreement with legal and audit constraints, such as disclosure checks and right to work documents.
• Complete HR projects requested by the Head of HR.
• Assist with the job review process of job descriptions.

• Line manage HR team in region.
• The candidate will need to carry out any other activities that are not mentioned here but are required by the role.

Important Requirements (Essential)

• Degree level candidate or equivalent.
• Experience of delivering HR advice and assistance to managers on a variety of employee affairs within an educational environment.
• MCIPD or Associate member working towards a full membership of CIPD.
• Successful experience in controlling a wide range of HR casework through to end result.
• Experience in the social care sector
• Experience of HR policy, approaches, and management of projects.
• Experience in managing and supervising staff members.
• Past successful experience in advocating anti-discriminatory working procedures.
• Capable of managing and influencing opportunities for constant development and transformation.
• Valuable writing and oral communication and engage with staff in presentations.
• Able to cope with tough and sensitive circumstances in a professional way.
• Capable of sustaining and improving functioning systems, guidelines, and processes.
• Capable of managing own workload and sustain development on a variety of issues alongside handling conflicting interests.
• Ability to understand employment legislation.
• Able to generate and investigate management data to support the company’s decision making.
• Current understanding of employment legislation and HR best practice.
• Understanding existing concerns the social care charitable sector are dealing with.
• Proficient user of computerised HR Information systems.

Requirements (Desired)

• Knowledge of job evaluation systems.

Company & Role Overview

The role is an area HR manager 9-month contract position covering 9-5 hours in an adult services company, a successful candidate will be expected to lead a HR team in an adult services company. The role is a mixture of office and blended work located in the north of England; however regular travelling can be required.

Main Responsibilities

• The candidate will be expected to lead and perform alongside with the Area Manager and managers.
• Handle a variety of complex employee affairs casework, such as adherence, complaint, absence, ability, rearranges.
• To deliver professional assistance and guaranteeing well-timed resolution of all people matters.
• Help in managing occupational health referrals and offering advice to managers on how to appropriately use the information.
• Support the review, progression, execution of HR policy and procedure.
• Routinely attend team management meetings and HR meetings.
• Deliver KPI and HR material including illness, job openings, revenue, to the company to assist in decision making.
• Check personnel documents are updated in agreement with legal and audit constraints, such as disclosure checks and right to work documents.
• Complete HR projects requested by the Head of HR.
• Assist with the job review process of job descriptions.

• Line manage HR team in region.
• The candidate will need to carry out any other activities that are not mentioned here but are required by the role.

Important Requirements (Essential)

• Degree level candidate or equivalent.
• Experience of delivering HR advice and assistance to managers on a variety of employee affairs within an educational environment.
• MCIPD or Associate member working towards a full membership of CIPD.
• Successful experience in controlling a wide range of HR casework through to end result.
• Experience in the social care sector
• Experience of HR policy, approaches, and management of projects.
• Experience in managing and supervising staff members.
• Past successful experience in advocating anti-discriminatory working procedures.
• Capable of managing and influencing opportunities for constant development and transformation.
• Valuable writing and oral communication and engage with staff in presentations.
• Able to cope with tough and sensitive circumstances in a professional way.
• Capable of sustaining and improving functioning systems, guidelines, and processes.
• Capable of managing own workload and sustain development on a variety of issues alongside handling conflicting interests.
• Ability to understand employment legislation.
• Able to generate and investigate management data to support the company’s decision making.
• Current understanding of employment legislation and HR best practice.
• Understanding existing concerns the social care charitable sector are dealing with.
• Proficient user of computerised HR Information systems.

Requirements (Desired)

• Knowledge of job evaluation systems.

Company & Role Overview

The Communications Business Partner role involves assisting and providing communication within and around the company, this will also involve the use of digital, media, stakeholder engagement and events. The company has several different professions in the healthcare sector, to defend the community through establishing and preserving guidelines of health and care professionals who comply with the guidelines. Additionally, the role will require a successful candidate to lead and distribute the company’s methods to internal communications. This will involve important areas such as company culture and values, regulatory advancements, equality, diversity, and inclusion. This is a hybrid office role in London, but it will involve out of office hours such as overnight stays, events, and the candidate must be available for on-call work.

Main Responsibilities

• Keep exceptional connections and communication with the internal stakeholders and colleagues from important departments in the company.
• The candidate will have a close relationship and internal communications with HR and the Chief Executive.
• Establishing processes to guarantee the quality of the communications, presentations, and afterwards analysing how valuable they were.
• Taking part in social media and events to distribute creative content throughout all the company’s digital platforms.
• Organising email and e-news communications

Important Requirements (Essential)

• Degree-level candidate in a communication related area or candidates with equivalent experience
• Experience of using social media platforms to distribute content
• Experience in the preparing and delivering campaigns
• High level of literacy and speaking, specifically in presentational abilities
• Be able to produce and deliver internal stakeholder engagement projects and content
• A respectable team player with the ability to build strong external and internal bonds
• Ability to maintain confidentiality with sensitive data
• High level of organisation and attention to detail
• Able to work independently with little supervision
• Experience with analysing data and research to understand risks and improvements to the company’s communications
• Expertise in internal communications such as intranet content systems and advising senior staff members

Requirements (Desirable)

• Public sector, charity, or healthcare related experience in communications
• Knowledge of email and events management systems
• Expertise of how to analyse impact of communication campaigns and processes

Company Role & Role Overview

This is a permanent accounts semi role based at a top accountancy firm, a successful candidate will receive ongoing support from the company. The candidate will require enthusiasm about the business and be devoted to performing at their personal best.

The company uses newly developed technology to take their insight to extraordinary heights. Our services are provided through dedicated user service collaborators who are all devoted to supporting our clients throughout London achieve their visions. Some of the benefits offered to employees by the firm are a competitive salary, pensions, private healthcare, and discounts.

Main Responsibilities

• Assess legal accounts for government websites
• Electronic VAT and CT documentation
• Analyse VAT reverts
• Interaction with clients when required
• Revise client documents, work sheets, archives, and processes
• Financial assessments, preparing, and financial demonstration

Important Requirements (Essential)

• A degree-level student with experience (2 years) or CTS
• Experience with firm services, matters of support, and guidance and compliance.
• Good knowledge of recent finance industry and market developments

Requirements (Desired)

• Outstanding interpersonal and client-facing abilities
• Strong influential skills
• SME client understanding
• Excellent focus on client service
• Project management capabilities
• Excel
• Experience with Xero accounting system
• Welcoming personality who will be able to develop within the firm

Company & Role Overview

This is a business analyst job role who will mainly be accountable for assisting all members of the team with the use of a human resource management system. Offering a salary of up to £35,000 + a 10% additional bonus. A successful candidate will also support a Senior Manager in an array of tasks and ventures related to the administration of the system as well as the implementation of functionalities. Furthermore, the successful candidate is required to report to the HR teams and line managers at different levels. The position is located in a HR Organisation featuring work on an international scale. However, remote working is available with this role.

Main responsibilities

• Supporting all employees for company inquiries on webinar, virtual, video and phone call.
• Evaluate, troubleshoot, and assist in the resolution of company disputes in a well-timed approach.
• Discover and advise customizations, developments, or workarounds to enrich the client's experience with the system.
• Offer data and reports to tackle demands of the client’s needs.
• Merge information from several sources to create reports.
• Capacity to evaluate data from varying sources and modify data if necessary.
• Preserve integrity of data in the system by observing requests and examining data.
• Help to support new system publication functionality and related assessment of the systems.
• Improve and retain client processes, regulations, documents & preparation materials for end clients.
• Teach members of the team the processes and new procedures and functions of the system.
• Support other co-workers to guarantee alignment and data interfaces
• Assist other teams linked with projects

Important Requirements (Essential)

• Skilled in Microsoft Office applications, specifically Excel, with exceptional data management proficiencies
• High-level of analytical and organizational competences
• High-level of spoken and written communicative abilities in relation to Business English
• Capacity to maintain technological requirements with non-technical shareholders
• Brilliant customer service
• University degree in Business or IT

Requirements (Desirable)

• Previous experience with any HRIS system, preferably Workday HCM (2 to 3 years)
• Capacity to perform independently and handle various responsibilities throughout competing concerns
• Delivers a high-level of correctness and pays attention to detail with little supervision
• Honest and trustworthy for processing confidential HR data
• Past experience in a HR environment of a worldwide company
• Experience of working with remote management

Company & Role Overview

The role of a Communications and Digital Assistant will involve supporting a communications function and Q team with the continuing model and delivery of Q’s communications channels and outputs. This role is an excellent step into the future and a worthwhile opportunity for a successful applicant to consolidate their knowledge and achieve a wide range of skills in the communications sector in a supportive, artistic, and collective atmosphere.

A successful applicant will work across various communications fields including digital, campaign marketing, e-communications, internal communications, community engagement, social media, and events. They will support an entire Q team, Q’s communications, and engagement function serving as a member of a matrix team to guarantee all communication approaches are coordinated and aligned. At present, due to COVID-19 this role is remote but will be changing into a hybrid working role.

Main Responsibilities

• E-communications, digital communications, and website maintenance
• Send emails such as campaigns and enewsletters
• Troubleshooting
• Social media content and managing twitter profile
• Data collection
• Editing blogs
• Member support
• Support the manager and Qmembers
• Zoom support
• Member recruitment
• Q-team communications and administrative assistance
• Managing exhibition stands at events
• Arranging internal communications
• Gain an understanding of the health sector
• Delivering administrative support

Requirements 

• Able to travel and participate in some out of hours activities will be required with the events management field of this vacancy.
• Dedicated to diversity.
• Ability to form positive bonds with co-workers and all acquaintances from the company.
• Creative and imaginative problem-solving input.
• Receives criticism well.
• Experience of employment in a communication related area.
• Experience of email marketing, such as Dotmailer or MailChimp.
• Experience of using social media platform(s) in a professional environment.
• Knowledge of using a content management system to update and maintain a website, such as WordPress.
• Excellent IT skills with a great understanding of the application     Microsoft Office.
• The ability to pay attention to detail.
• Well literate and be able to adapt messages for a variety of audiences.
• Excellent oral communication skills and be able to make strong contributions to team meetings.
• The ability to work in a team and with differing levels of staff throughout the business internally and externally.
• Extremely proactive and able to use initiative without constant guidance.
• Very organised, multi-tasks and can prioritise successfully to handle a demanding amount of work and meeting deadlines.
• Interested in communications and health care.

Requirements (Desirable)

• Work experience within administrative employment.
• Work experience in a fast-paced environment.
• Experience with desktop packages, such as Photoshop.