Company & Role Overview

Our client has an exciting new opportunity for a Hearings Team Manager to join their team. This role with involve dealing with leading, motivating and managing a team that often works remotely and is responsible for the delivery of a high volume of hearings. Ensuring, through coaching, support and guidance of individuals, a strong team ethos and collaborative working with colleagues across the department. Be accountable for the quality, volume and timeliness of your team’s work.

Main Responsibilities

• Effectively prioritise and manage work and hearings, ensuring the best use of available resources to meet business needs and identification of future resource requirements.
• Manage a team who works remotely in hearings, being able to coach and support direct reports to problem solve and overcome obstacles or issues that supports the delivery of their work and the smooth running of all hearing types.
• Manage and lead the performance of the team by ensuring sufficient support, guidance and direction is provided and that human resource issues and any poor performance is managed quickly and effectively.
• Control hearing risks through the undertaking of appropriate checks at all stages of the process, making recommendations and escalating high-risk hearings to Operational Managers.
• Support the Operational Manager to promote and embed within the team a culture of continuous improvement and values that are consistent with the company values.
• To continuously monitor, identify, assess, mitigate, remediate, and appropriately escalate risks, not only within their area of responsibility but also across the organisation.
• Manage and motivate direct reports by providing direction and setting clear objectives and behaviours through effective performance reviews. Assure and be accountable for the quality of your team’s work.
• Manage autonomously and through direction, advice and support to individuals or team, any challenges or issues that arise in relation to the scheduling or management of hearings, whether from internal or external source.
• Analyse and recommend improvements to processes and systems in order to address the learning needs identified, then implement agreed actions to increase quality, productivity and efficiency
• Responsible for reviewing and authorising financial claims relating to hearings.
• Assist with the appointment and recruitment
• Responsible for ensuring the public facing Register is accurately updated to reflect the outcome of a hearing.
• Using available data and own analysis, drive the performance and productivity of your team to ensure performance objectives and indicators are consistently achieved.
• Responsible for the adjudicating of postponement requests made in advance of a hearing.
• Review and respond to challenges and complaints about the decisions made and service provided by your or other teams, ensuring that learning for individuals or the team is identified and implemented.
• DS Checks This role may bring you into contact with, or allow access to information relating to children or vulnerable adults.

Requirements

• You will have significant experience of managing a team and resources, including demonstrable ability and understanding of performance management and coaching.
• You will have a high level of written English and verbal communication skills, and an ability to use your initiative to work effectively under pressure.
• Your strong communication skills will enable you to work effectively within a team and with your peers, to build and maintain positive relationships across a range of internal and external stakeholders.
• You will be able to work closely with a range of people involved in fitness to practise cases (including our external Partners, external legal services provider and Case Management Team)
• Have a strong understanding of regulation and experience of working with/interpreting legislation.

Company & Role Overview

Our client is looking for a committed and reliable Administrator to join their fast growing team as part of the Kickstart Scheme on a 6 month contract. For this role you will need excellent verbal and written communication skills. You will be working within the group of administrators to ensure the efficient running of the business.
 

Main Responsibilities

• To proactively support a fast-paced, busy team with all administrative duties
• Answering all incoming calls and taking messages as required
• Monitor email inboxes, responding to queries and updating records
• General typing and administration for partners and staff, including creating and updating various documents
• Regularly update and maintain the databases, ensuring all contact details are kept up to date
• Keep the area tidy and organised

Requirements

• Experience of working as a Receptionist/ Administrator
• Skills in MS Office including Word, Excel, Outlook and Powerpoint, together with good IT skills
• Fast typing speed
• Excellent communication skills both with staff, clients and over the telephone
• Excellent organisational skills with a confident, professional and polite telephone manner
• The ability to work under pressure and multi-task
• To be self-motivated with the ability to work as part of a team and alone, on own initiative

Important Requirements - Kickstart Scheme

• Be between 16 – 24
• Must currently be on universal credit

Applicants must meet the Criteria set out by the UK Government to be eligible for the Kickstart Schemer - Full details can be found at:

Company & Role Overview

Our client is looking for a committed and reliable Administrator to join their fast growing team as part of the Kickstart Scheme on a 6 month contract.. For this role you will need excellent verbal and written communication skills. You will be working within the group of administrators to ensure the efficient running of the business.
 

Main Responsibilities

• To proactively support a fast-paced, busy team with all administrative duties
• Answering all incoming calls and taking messages as required
• Monitor email inboxes, responding to queries and updating records
• General typing and administration for partners and staff, including creating and updating various documents
• Regularly update and maintain the databases, ensuring all contact details are kept up to date
• Keep the area tidy and organised

Requirements

• Experience of working as a Receptionist/ Administrator
• Skills in MS Office including Word, Excel, Outlook and Powerpoint, together with good IT skills
• Fast typing speed
• Excellent communication skills both with staff, clients and over the telephone
• Excellent organisational skills with a confident, professional and polite telephone manner
• The ability to work under pressure and multi-task
• To be self-motivated with the ability to work as part of a team and alone, on own initiative

Important Requirements - Kickstart Scheme

• Be between 16 – 24
• Must currently be on universal credit

Applicants must meet the Criteria set out by the UK Government to be eligible for the Kickstart Schemer - Full details can be found at:

Company & Role Overview

Our client is looking for a committed and reliable Administrator to join their fast growing team as part of the Kickstart Scheme on a 6 month contract. For this role you will need excellent verbal and written communication skills. You will be working within the group of administrators to ensure the efficient running of the business.

Main Responsibilities

• To proactively support a fast-paced, busy team with all administrative duties
• Answering all incoming calls and taking messages as required
• Monitor email inboxes, responding to queries and updating records
• General typing and administration for partners and staff, including creating and updating various documents
• Regularly update and maintain the databases, ensuring all contact details are kept up to date
• Keep the area tidy and organised

Requirements

• Experience of working as a Receptionist/ Administrator
• Skills in MS Office including Word, Excel, Outlook and Powerpoint, together with good IT skills
• Fast typing speed
• Excellent communication skills both with staff, clients and over the telephone
• Excellent organisational skills with a confident, professional and polite telephone manner
• The ability to work under pressure and multi-task
• To be self-motivated with the ability to work as part of a team and alone, on own initiative

Important Requirements - Kickstart Scheme

• Be between 16 – 24
• Must currently be on universal credit

Applicants must meet the Criteria set out by the UK Government to be eligible for the Kickstart Schemer - Full details can be found at:

Company & Role Interview

Our client is a registered charity in the health care sector. An exciting opportunity as ann Examinations Officer has arisen. This role is to help with Development Directorate and oversee the delivery of examinations and quality assurance.

This is an ongoing Temporary role.

Main Responsibilities

• Responsible for organising the high-stakes examinations
• You will oversee the examination production schedules for all exams
• Supporting question writing committees, providing administration for the test item bank, supporting Sub- Committee Chairs in setting exam content, as well as playing a key editorial role in the editing and proofing of examination papers.
• You will play a key role in long-term IT projects affecting the Examination Department
• Provide input into the maintenance, development and implementation of the bespoke Exams IT software, as well as monitoring existing systems, processes and records in line with their policy.

Requirements

• Previous experience working with examinations or events
• Experience of high volume administrative work in a fast paced office environment
• Experience of servicing committees
• Experience of test item bank administration
• Excellent IT skills and ability to provide input into the development of new IT processes

Company & Role Overview

A great opportunity has arisen with one of the UK’s leading graduate recruitment companies. The Central London based consultancy was established in 2013 and is still growing. Looking for a confident Recruitment Consultant to join their bright, vibrant and fun team. 

Salary Negotiable £18-000 - £20,000

Main Responsibilities

• Sourcing candidates - CV searching
• Building and maintaining a database of available skilled people.
• Identify candidate skills to match appropriately with vacancies across the business
• Carry out telephone screening and booking in interviews
• Taking necessary candidate identification
• Supporting the team with general administrative duties
• Conducting Interviews
• Headhunting graduate and experienced professionals
• Building great relationships with clients

Requirements

• Educated to a Graduate level
• Be able to gain people's confidence and put them at ease
• Be able to cope with pressure
• Have exceptional organisational skills
• Have the ability to prioritise and work to deadlines
• Be flexible and adaptable
• Have good IT skills (MS Office)
• Be a quick thinker with the ability to think outside of the box
• Be a confident communicator with people on all levels, both face to face and over the phone