Company & Role Overview

Our client is a registered charity in the health care sector seeking an organised project manager for planning, delivery and evaluation of projects within an existing UK wide programme, and more wide-scale strategies.

Main Responsibilities

• Deliver elements of the programme, in line with contractual requirements and to satisfaction of key stakeholders
• Leading development, implementation and monitoring of sub-contracts for the provision of data collection and statistical support
• Delegation of tasks
• Act as a positive role model for the team, encouraging best practice
• Assess and manage risks, creating mitigation strategies
• Updating and production of planning documents, with clear deadlines and timescales
• Improving efficiency and turnaround time for project outputs
• Ensuring projects are maintained within legislative requirements and policy
• Oversee financial security of the programme, including budget management
• Identify funding opportunities, submitting proposals to new funders
• Ensuring effective planning and delivery ofmeetings, including evaluation and feedback analysis
• Attending meetings and conferences, encouraging participation in audits
• Ensuring confidentiality of health records and stored personal data, GDPR compliance
• Any other duties may be reasonably expected

Requirements

• Educated to degree level (relevant to public health)
• Experience using SPSS Software
• Project management qualification (PRINCE2 or similar)
• Complex project delivery experience, overseeing development of detailed plans and control processes
• Experience and understanding of managing clinical audit/research data within legal frameworks
• Line management and leadership experience
• Experience in clinical research, clinical audit or healthcare setting
• Financial management/analysing budgets
• Advanced proficiency in MS Office

Company & Role Overview

Our client is a non-profit organisation with a passion for increasing the standards of healthcare provision in the UK. This organisation is committed to learning and developing opportunities to support building your skills and career with some fantastic benefits. Our client is looking for an experienced Head of Policy professional to come and join their team. The aim of this role is to manage company policies in line with the organisations regulations. 

Main Responsibilities

• Own and keep under review regulatory framework, overseeing the development of regulatory standards, guidance and policy, ensuring relevant
• Build and oversee mature and productive relationships with key stakeholders and support achievement of wider strategic objectives
• Ensure the organisations framework standards are met
• Maintain a broad and deep key understanding of relevant policy, governmental and societal developments
• Providing clear and relevant briefings for senior leaders and ensuring an effective and agile organisational response
• Liaise closely with colleagues from across the organisation and relevant suppliers
• Work closely with Professional Liaison and Communications colleagues to ensure our standards are accessible and understood
• Provide thought leadership in regulations through an ongoing programme of publications and external engagements including promoting at conferences, meetings, working groups and other events
• Scope and delegation
• Responsible for the Policy and Strategic Relationships Department
• Manage Departmental budget operating within the budgetary limits and in accordance with financial policies, including preparing annual budgets, engaging suppliers and approving and monitoring expenditure.
• Deputise for the Executive Director of Professional Practice and Insight of absence as required.
• Model expected behaviours in delivering to the values of the organisation, including championing equality, diversity and inclusion in all you do
• Be accountable for a proactive approach to risk management and adherence to governance protocols ensuring risks and issues are assessed, reported and, where appropriate, escalated

Requirements

• Educated to a degree level or have equivalent skills & knowledge
• Background in regulation or healthcare profession
• Development of policy and guidance, preferably within a regulatory setting and/or the public sector
• Experience of developing and implementing a stakeholder management building effective with both internal and external stakeholders
• In-depth knowledge of policy environments
• Excellent oral communication skills
• Proven influencing and negotiation skills to build strategic coalitions to deliver improvements
• Strong personal commitment to equality, diversity and inclusion and ability to embed these values at the heart of policy work
• Professional Legal Qualification (Desirable)

Company & Role Overview

Our Client is a sustainably conscious clinical waste service company. As a customer Service representative you will be the first point of contact and representation of the company.

Main Responsibilities

• Managing the email address – responding to queries, updating customer accounts and ensuring any customer issues are resolved effectively.
• Managing any customer queries ensuring we are clear and help any prospective or current customers with any questions they have.
• Building basic reporting to help track, manage and improve efficiency and effectiveness across
• Helping with general administrative tasks across the team to ensure the business runs smoothly.
• Report any feedback to the team on any ongoing issues or areas we can make even better for our customers.

Requirements

• Excellent interpersonal skills
• Able to communicate effectively both verbally and in writing
• Able to analyse problems and find positive solutions
• Willingness to work as part of a team
• Attention to detail and accuracy
• Friendly yet professional manner

Important Requirements - Kickstart Scheme

Be between 16 - 24

Must currently be on universal credit

Location –  Dartford Based
Pay - National Minimum Wage
Ref :TGPKS1098

Company & Role Overview

Our Client is a high-tech international sports media and rights business. As an Account manager, you will be tasked with dealing with high value clients and upselling the business

Main Responsibilities

• Your role within the team will include assisting generation of venue sales leads
• Working with venues to develop a media strategy that commercially benefits both parties
• Devising and implementing contact strategy for clients
• Following up sales leads in a relevant and timely manner
• Building relationships with key personnel
• Assisting the Operations team with on the ground technical support
• Managing internal relationships

Requirements

• An understanding of Microsoft Office Suit would be preferable
• Past work experience either in a gym/leisure center or experience in B2B sales.
• Any additional qualifications or experience with multimedia technology is a bonus.
• Full, clean driving license and access to a vehicle that can be used to work purposes.

Important Requirements - Kickstart Scheme

• Must currently be on universal credit
• Be between 16 - 24

Location – London Based and homeworking
Pay - National Minimum Wage
Ref: TGPKS1094

Company & Role Overview

Our Clients is a well-respected established dental practice looking to take on new staff in several positions. As a customer service representative you will be the first point of contact for the company representing the brand and establishing relationships with customers

Main Responsibilities

• The role involves resolving customer and client issues in using our mobile dental app.
• Candidate will work closely with software engineers to relay feedback from customers using the app.
• Monitor customer satisfaction levels.
• Suggest tweaks or changes to app performance that will improve customer experience.
• Work with customers to fix issues.

Requirements

• Strong problem-solving ability
• Effective communication and customer care
• Ability to work well in a team
• Good organisational Skills This Kickstarter role is for a clued-up individual seeking the opportunity to apply themselves and furthering their experience.

Important Requirements - Kickstart Scheme

• Be between 16 - 24
• Must currently be on universal credit

Location – Yorkshire Based and homeworking
Pay - National Minimum Wage
Ref :TGPKS1089

Company & Role Overview

Our client is a health and care professional looking for an organised individual to manage the timely and efficient scheduling of events and provide a high quality of customer service.

Main Responsibilities

• To be responsible for scheduling and coordination of all fitness to practise hearings as required;
• To be responsible for the co-ordination of special measures that may be required for hearings;
• To be responsible for delegated authority to select members of the company for Fitness to Practise proceedings whilst monitoring conflicts of interest, to ensure that registrants have a fair hearing;
•  To draft and publish allegations and hearing information on the website, ensuring that confidential and sensitive information are appropriately redacted, in line with the publications policy;
• To manage multiple suppliers in line with the companies’ policies and the terms of contract;
• To work within limitations of Part V and VI of the Health and Social Work Professions
• Order in Hearings and advise the Scheduling Team Managers if any problems arise.
• To provide support and guidance to witnesses and others attending hearings who may be distressed or vulnerable;
• To liaise with external lawyers, legal assessors, panel members, registrants, suppliers, union representatives and other relevant external bodies, providing guidance where necessary

Requirements

• Educated to A-Level standard and/or relevant knowledge and understanding
• Experience of complex problem solving with the ability to make relevant decisions autonomously.
• Strong oral communication skills with the ability to provide a high quality customer service.
• Ability to monitor and manage varying caseloads with a flexible approach to prioritisation in line with service standards

Company & Role Overview 

Our client is a fitness/health/wellness institute that aims to provide distinctive therapies and treatments for a healthy and productive lifestyle and offer a multitude of services. 

They are looking for a keen Kickstarter to join their team. 

Main Responsibilities

• You will be responsible for supporting the current administrative assistant – whilst being able to provide high quality admin support
• Meeting coordination
• Diary management
• Answering phone calls from clients
• Booking in appointments
• Raising invoices
• Updating databases
• Rebooking existing clients
• Managing teams diary
• Aiding good communication is ensured within the team

Requirements

• Good communication skills
• Excellent time keeping
• Organised
• Good interpersonal skills
• Motivated and be a person who is aspired to take additional responsibilities and grow within the company 
• Strong MS office skills including outlook and word
• Ability to learn new databases systems quickly and be able to prioritise and deal with varied workload
• Previous experience in admin/customer service would be great however basic training will be offered. We currently have a specific script which the administrative assistant can use as a “prompt” if needs be.

Important Requirements - Kickstart Scheme

• Be between 16 - 24

• Must currently be on universal credit

Company & Role Overview

Our client is a family run business based in North London with extensive knowledge and network in the watch and jewellery industry, they have grown the company over the years to become a reliable source of all things luxury, with brands such as Rolex and Cartier readily available.
 

Main Responsibilities

• Packing up online orders 
• Ensuring customer satisfaction 
• Follow up with customers post purchase 
• Respond to customer emails and messages 
• Assist senior members of staff in the store where required 
• Help with setting up the store and packing away 
• Assist with organising the shop as and when necessary 

Requirements

• Experience in customer service/client facing roles. 
• Previous experience in retail. 
• Good Communication skills 

Important Requirements

• Must be between the age of 16 - 24
• Currently be on universal credit

Company & Role Overview 

Our client is an exciting video production company based in the east central area. 

The main responsibility of an Accounts Assistant is to support the Head of Accounts with business accounting activities. This includes raising, sending and paying invoices, reconciling company accounts, managing group entities and chasing late payments.

Main Responsibilities

• Invoice processing
• Processing expense requests
• Credit control
• Cash book maintenance
• Maintaining the company purchase and sales ledgers
• Banks reconciliation
• Raising sales invoices
• Liaising with third party providers, clients and suppliers
• Basic administration
• Updating and maintaining procedural documentation

Requirements

• Looking to begin a career as an Accounts Assistant, professionals should have a degree in one of the following subjects: Business Studies, Finance, Accounting, Mathematics, Economics or a related degree.
• Ideally we will be looking for 12 months’ previous experience as part of an accounts or credit control team. They will also look for experience with Microsoft software packages (Word, Excel etc.) and evidence that CIMA or ACCA studies are underway.
• High level of accuracy
• Analytical skills
• Excellent communication skills

Important Requirements - Kickstart Scheme

• Be between 16 - 24

• Must currently be on universal credit

Company & Role Overview 

Our client is a brand new state-of-the-art facility utilised by some of the UK’s top cosmetic and medical practices. The facilities include: operating theatres, consulting rooms, office space and meeting and seminar rooms, alongside training courses for cosmetic surgeons. 

Main Responsibilities

• Pre planning as per theatre activity  
• Stock ordering 
• Stock receiving and reconciliation.  
• Maintaining adequate stock levels for activities for the month 
• Working with Theatre bookings department and theatre manager to ensure all case mix logistics are in place 24 hours before 
• Checking for stock to be in date  
• Liaise with theatre and ward staff for consumables  
• Taking care of theatre equipment  
• Looking after the clinical environments  

Requirements

• Knowledge, skills and experience 
• Excellent written and verbal communication skills 
• Knowledge and experience of providing outstanding customer service 
• Proficient in the use of Microsoft Office and standard office equipment 
• Excellent organisation skills and attention to detail 
• Characteristics 
• Presentable and confident 
• Highly professional manner 
• Ability to multi-task 
• The ability to remain calm under pressure 
• Cheerful, optimistic and self-motivated 

Important Requirements - Kickstart Scheme

• Be between 16 - 24

• Must currently be on universal credit

Company & Role Overview 

Our client is a brand new state-of-the-art facility utilised by some of the UK’s top cosmetic and medical practices. The facilities include: operating theatres, consulting rooms, office space and meeting and seminar rooms, alongside training courses for cosmetic surgeons. 

This is a customer focused role dealing with incoming patients for clinics and operations for a variety of different consultants and practices  utilising the facilities at Harley Health Village, alongside providing administration assistance for the medical practices using the facility on a daily basis and providing them with customer support and care.  

Main Responsibilities

• Undertake and perform routine clerical tasks for HHV and consulting / practicing surgeons 
• Answer incoming calls, maintaining a rapid response 
• Meet and greet patients attending clinics or having procedures at HHV, making them comfortable and notifying the relevant consultant of their arrival 
• Meet and greet consultants utilising the facilities on arrival, showing them to their rooms and making sure they have all the required equipment and support 
• Communicate and liaise verbally and in writing between customers, visitors, suppliers, enquirers, consultants and relevant staff  
• Establish and maintain effective working relationships with co-workers, consultants and incoming patients 
• Maintain a clean and presentable reception at all times 
• Record, analyse, report and administer according to systems and requirements 
• Managing diaries and collating data for the smooth running of the facility 
• Ensuring clinic rooms and conference facilities are ready for use by consultants before arrival 
• Adhere to health and safety policy and requirements relating to the care and privacy of patients 
• Any other reasonable request as directed 

Requirements

• Knowledge, skills and experience 
• Excellent written and verbal communication skills 
• Knowledge and experience of providing outstanding customer service 
• Proficient in the use of Microsoft Office and standard office equipment 
• Excellent organisation skills and attention to detail 
• Characteristics 
• Presentable and confident 
• Highly professional manner 
• Ability to multi-task 
• The ability to remain calm under pressure 
• Cheerful, optimistic and self-motivated 

Important Requirements - Kickstart Scheme

• Be between 16 - 24

• Must currently be on universal credit

Company & Role Overview 

Our client is a top medical center in a prestigious area of London that attracts specialist consultants from a range of disciplines.

Main Responsibilities

• Support the registered nurse or theatre manager in implementation of an agreed plan of care before and after their procedure and in accordance with instructions and training received. 
• Contribute to the legality and accuracy of the patients care plan/ and or other reports and the effectiveness of the established communication /reporting system  
• Undertake tasks and procedures, in which competency has been assessed and recorded specific to the care environment  
• Participate in research activities as and when required 
• To assist in the maintenance of stock levels, including pharmaceutical products  
• To assist the patient to ensure they have the opportunity to meet their individual dietary requirements. Ensuring all patients receive their chosen and correct meals 
• To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all consultants using the facilities are greeted and assisted in a welcoming and supportive manner  
• To assist and support registered nurses and clerical staff in administrative duties as required 
• To escort stable patients where needed or directed 

Requirements

• Ability to maintain patient confidentiality
• Knowledge, skills and experience 
• Excellent written and verbal communication skills 
• Knowledge and experience of providing outstanding customer service 
• Proficient in the use of Microsoft Office and standard office equipment 
• Excellent organisation skills and attention to detail 
• Presentable and confident 
• Highly professional manner 
• Ability to multi-task 
• The ability to remain calm under pressure 
• Cheerful, optimistic and self-motivated 

Important Requirements - Kickstart Scheme

• Be between 16 - 24

• Must currently be on universal credit