Centre Manager

Company and role overview

Our client is currently searching for a Case Team Manager to come and join their busy team. The candidate will be expected to work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals. The role does require managing a team’s performance and quickly identify and effectively tackle, at the earliest stage.

Main responsibilities

• Maintain, manage, and motivate a team, ensuring work produced is to a high standard and use resources to the best of their ability.
• Ensure team’s compliance with current policies, process, guidance, and service standards that govern the work of the team.
• Ensure the early identification of solutions to obstacles, raising these with your Operational Manager when necessary.
• Assure and be accountable for the quality of casework, risk assessments and decisions in your team.
• Recruit new employees and provide effective induction programmes, ensuring that performance is effectively managed and recorded during their probation period.
• Be knowledgeable of developments of policies, guidance, and processes, regarding fitness.
• Work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals.
• Review and respond to challenges, queries and/or complaints about the decisions made and service provided by your team
• Support and deputise for the Operations Manager in the delivery of their work, when requested or required.
• Comply with the information security requirements for information accessed or processed in carrying out the duties of the role, ensuring they are in line with the companies’ policies.

Requirements

• Educated to degree level or relevant knowledge and experience
• Experience of managing people and resources or investigation responsibilities
• Experience of working within, and applying, a framework of legislation and defined policies and guidance.
• Experience of monitoring a team, objectives, and performance indicators.
• A high level of written English and verbal communication skills.
• Experience of responding to multiple stakeholders needs and complex circumstances
• Demonstrated ability to work effectively within a team and support and coach others.
• Strong analytical, critical examination and problem-solving skills.
• Knowledge of investigative methods and rules of evidence.

Company and role overview

Our client in the heath care sector is looking for an inclusive and compassionate Project Officer to join their team. The candidate must be committed to promoting diversity and have a desire to support the improvement of health services. The role entails providing administrative support to the team as well as organising and arranging data, meetings and/or virtual visits.

(Maternity Cover)

Main responsibilities

• Evaluate, audit and research mental health services.
• Working with clinicians, patients, and carers to improve these services
• Provide administrative support to the project and analyse data
• Organise data collection and will arrange and attend meetings and face-to-face and/or virtual visits to mental health services
• Writing reports

Requirements

• Required to undertake a Disclosure Barring Service check
• Positive and inclusive values/attitude
• Excellent verbal and written skills

Company & Role Overview

Main Responsibilities

• The Health Engagement Manager you will influence and cultivate relationships with various stakeholders, including organisations and teams.
• Present evidence of service quality, impact, and cost-effectiveness for funded and provided services.
• Have managerial experience and being able to direct the team to deliver on projects.
• Work strategically to create robust service delivery plans that will enhance outcomes.
• Complex project management across multiple stakeholders including managing contracts .
• Financial and resource management, including budget setting, budget management/control and reporting.
• As a Health Engagement Manager, you will play a significant role in senior leadership and contribute to the organisation's strategic business planning.
• Supervise operational systems and details.
• Implement a continuous quality improvement and efficiency enhancement program within the department.

Requirements

• Extensive experience in relationship and project management.
• Proven track record of establishing strong internal and external relationships at a high level.
• Demonstrated ability to drive change through effective influencing and negotiation, ideally within the healthcare sector.
• Excellent communication skills, capable of persuading, motivating, and inspiring while delivering clear, accurate, and accessible messages.

Company And Role Overview 

A thrilling prospect unfolds for a dynamic bilingual Executive Assistant proficient in Spanish, poised to provide executive-level support within a flourishing and esteemed technology enterprise. As a strategic partner to the Executives, the triumphant candidate will radiate confidence and showcase the knack for foreseeing future needs, guaranteeing immaculate organization and preparation through seamless collaboration and astute prioritization.

Main Responsibilities 

• Manage executives' schedules and appointments
• Arrange travel logistics, including flights, itineraries, visas, and expenses
• Act as a primary point of contact
• Coordinate internal and external meetings, drafting agendas and distributing minutes
• Monitor emails and prioritize urgent correspondence
• Serve as the liaison for members of the leadership team
• Prepare materials for quarterly Board meetings

Requirements 

• Fluent in both Spanish and English
• Demonstrated experience in supporting senior-level executives as a Personal Assistant/Executive Assistant
• Exceptional levels of discretion and confidentiality
• Proficiency in MS Office and administrative tasks

Company and Role Overview 

The Project Manager will oversee the implementation of technological and data-related changes across one or multiple projects or workstreams, as directed by the Programme Manager or Senior Project Manager. These initiatives typically have a value of around £10 million and a duration of up to 18 months. The Project Manager's primary responsibility is to ensure that these projects and workstreams meet the necessary standards of governance and control. This entails delivering them with the required level of quality, within the designated timeframe, and adhering to the allocated budget. Achieving these goals involves a strategic combination of internal resources and external contracts and frameworks. Additionally, the Project Manager is tasked with securing the necessary resource commitments from the technology and data delivery functions.
 

Main responsibilities 

• Acting as a substitute for the Senior Project Manager or Programme Manager as needed
• Cultivating productive relationships with coworkers, stakeholders, and suppliers on a daily basis
• Collaborating with both internal and external suppliers to guarantee the fulfilment of delivery needs and escalating any issues when necessary
• Ensuring that the project or workstreams meet the agreed-upon quality, timeline, and budget parameters set by the Programme Manager or Senior Project Manager

Requirements 

• Demonstrated track record of personal accountability in effectively overseeing technology and data projects valued up to £10 million within large, intricate, and regulated organizations, this includes managing multiple interfaces and ensuring timely, budget-conscious, and high-quality delivery
• Proven aptitude for clear and influential communication, both verbally and in writing, enabling effective engagement with stakeholders at all organizational levels and external parties, this encompasses adept negotiation skills and successful facilitation of collaborative decision-making processes
• Proficiency in acknowledged project management methodologies such as APM and Prince 2
• Broad understanding of pertinent national and international regulations concerning Government/Public Sector IT, including the Data Protection Act, EU Procurement Directives, IT security protocols, and the Freedom of Information Act

Company and Role Overview

Our client is a large retail organisation and are looking to add a skilled Retail Sales Assistant to come and join their busy team! The ideal candidate will be required to supervise the shop floor, responsible for increasing sales, engagement, and enriching customer experiences.
 

Main Responsibilities

• Proactively selling products
• Correct cash system handling
• Responsible for shop operations
• Ensuring the shop floor is kept to a high standard
• Training new colleagues
• Provide excellence Customer Service, consistently looking for ways to improve with the team
• Ensure all deliveries are accurately checked and discrepancies are reported to Head Office
• Assisting with organisation of in-store events and brand activation to promote the store

Requirements

• Assortment and Category knowledge
• Experience within retail/hospitality role
• Good command of the English language
• Excellent time management and task prioritisation

Company & Role Overview

Our client specialising in chemical distribution across the world is looking for a commercial aware Graduate Logistics Officer to join their Logistics & Business team. The main objective as a Logistics Officer is to support the business manager and general management team in achieving its overall goals and objectives. 
 

Main Responsibilities

• As a Logistics Officer  you will be providing logistics advice to the business managers
• Assist the business managers by raising opportunities identified to increase their profits generated or to improve the effectiveness and efficiency of their working
• The Logistics Officer will add positivity to the customer experience by providing good customer service
• Learning from the logistics support process to identify and communicate matters of business improvement
• Monitoring and reporting deal profitability, ensuring that all direct costs, where practicable, are attributed to the deals
• Monitoring business manager's working capital usage: stock, prepayments, debtors, cash, creditors and accruals
• Have clear audit trails of all elements of information reporting

Requirements

• Educated to masters or degree level (2:1 or Above logistics, supply chain or chemical related degree)
• Some work experience in a customer service or Logistics Officer role 
• Excellent communications skills 
• IT literate 
• Strong attitude to work and learning 
• Proactive and can do attitude 

Role Overview

Responsibilities

• Ensuring that each young person has an assigned primary worker and team member are aware of each child’s relevant plans and their responsibilities for its implementation.
• Performing the role of "on-call manager" to provide out-of-hours support for the home, on a rotating basis
• Attending childcare reviews and planning meetings to provide information and achieve optimal outcomes for young people
• Maintaining accurate written records to record information and enable regular monitoring and evaluation to occur
• Working in partnership with parents, caregivers, and other professionals to safeguard and promote the welfare of young people
• Assisting with the recruitment and retention of staff, including induction training for new staff into the home
• Providing consultation and informal advice and support to staff in relation to day-to-day matters
• Conducting annual appraisals of staff, addressing issues concerning conduct and competence of staff where necessary
• Ensuring that budgets and resources are allocated appropriately and managed effectively, and the use of finances is properly monitored, including petty cash returns and staff attendance records
• Developing, in consultation with young people and staff, routines concerning all aspects of child care, creating schedules that fit best
• Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards

Requirements

• Knowledge of the Children Act and other relevant legislation
• Diploma L3 Residential Childcare (or equivalent)
• Willingness to complete Diploma L5 L&M in H&SC
•  Knowledge of CHR 2015 and the QS

Role Overview

Responsibilities

• Maintain and oversee financial processes and controls to ensure completeness and accuracy of monetary information.
• Oversee the payroll process and relationship with the external payroll bureaux to ensure staff are compensated accurately and in compliance with HMRC regulations.
• Supervise the month-end close process, including review and questioning of monthly performance reports with budget holders.
• Generate monthly management accounts by agreed deadlines, including insightful commentary to elucidate results against expected performance.
• Manage the year-end process to produce the accounts to trial balance for our client and its subsidiary, working in close collaboration with the Director of Finance and Operations.
• Prepare year end audit file working papers and support the creation of financial statements and liaison with auditors.
• Take the lead in preparing reports on a regular and as-needed basis according to funders/donors requests by collaborating with the Fundraising team to understand reporting requirements and timelines, supporting in the preparation of donor presentations, applications, and budgets where appropriate.
• Assist the Director of Finance and Operations in the annual review of monetary policies and procedures.
• Oversee the production of the annual budget process and intermittent forecasts.
• Oversee the reconciliation of banked income with the Fundraising system.
• Reconcile all nominal ledger control accounts monthly, investigating queries and approving any resulting journal entries.
• Lead the project to improve or upgrade the financial system, working with other stakeholders to collect user requirements, contribute to the analysis of the tender submissions and selection of vendor, and lead in the implementation of the new system within agreed project timescales.
• Supervise the petty cash, banking, monthly cash flow, expenses, and credit card processes, ensuring staff are reimbursed by agreed deadlines.
• Maintain and update the fixed assets register.
• Oversee quarterly VAT returns and supporting schedules.

Requirements

• Professional experience of working as a Finance Manager or similar
• Charity Finance experience
• Hands-on transaction processing with strategic input
• Proven experience of managing payroll

Role Overview

Responsibilities

• Help maintain the automated and scalable accounting function that produces accurate monthly Management Reports within 5 days of the end of the month.
• Take ownership of and improve/automate the processes of invoice payments (AP) and expenses management
• Claim responsibility to p improve/automate corporate bank reconciliation processes and help build relevant integrations with the finance ledger
• Improve and pre-set all reconciliations of revenue, expenses, assets, liabilities and equity
• Support the office team, developers and trading teams on improving trading data and computerizing the data feeds into the ledger
• Help build a robust and scalable budgeting and forecasting model
• Help with the annual group audits covering multiple entities
• Financial Planning and Analysis: computerise and design reporting, both internal management reporting and external reporting to partners, investors, authorities, etc.
• Direct and indirect tax computations and reporting
• Adhoc project work as required

Requirements

• BSc in Accounting, Finance or other relevant field with a significant quantitative element
• Recognized accounting qualification such as ACCA, ACA or CIMA with one or more years post qualified experience
• Advanced Excel and modelling skills
• Experience with the best-in-class automation systems and functions where scalability is driven by technology, rather than headcount and manual work