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About Tolga

Tolga

Business Manager

Personality Questionnaire 

 

The zombie apocalypse is coming, who are 3 people you want on your team?

Nigel, Luke & Nazia

 

If you had to eat one meal everyday for the rest of your life what would it be?

Mixed shish grill

 

What is your favourite TV show?

Breaking Bad

 

What is your favourite animal?

Owl

 

Who is your favourite fictional character? Would you trade places with them?

Batman, Yes

 

What’s your dream holiday destination?

Vegas

 

If you could live in one fictional universe, which one would you choose?

Avatar

 

What is your favourite song?

Thriller - Micheal Jackson

 

If you could rename yourself, what name would you pick?

Bruce Wayne

 
 
 

Browse Tolga latest jobs

Company & Role Overview

We are currently recruiting for 2 full time crown court clerk to join the team at the Crown Court with our client, The Ministry of Justice based in Central London. This is a fantastic opportunity to join an organisation that offers training and a great working environment. The key purpose of the role is to manage the courtrooms to ensure that cases are dealt with promptly in liaison with the judiciary, legal professionals and staff.

 If you have strong legal background skills and have confidence in dealing with various stakeholders then this may be the role for you. Law Graduates will also be considered for this role.

Main Responsibilities

  • Ensure that a comprehensive log is kept of representation order and that a judges report is available at all sentence hearings
  • Accurately prepare case summaries for resident judge
  • Ensure that applications for representation orders are checked and approved upon authorisation of the judge
  • Undertake any allocated tasks as part of the role I.e. PA role to Judiciary when required; arranging marshalling and swearing in of Justices
  • Ensure efficient through put of listed work in the allocated court room on a daily basis; giving appropriate support to judiciary and keeping the list office and other agencies fully appraised of developments

Requirements

  • Someone with the ability to work within a team
  • Strong communication skills (verbal and written)
  • Competent user of Microsoft packages
  • Excellent customer service
  • Ability to work with people on all levels
  • Team leading experience desirable but not essential
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Company and role overview

Our client in the health sector is searching for an experienced Registration Advisor to join their active team. The role will entail a lot of administrative duties such as handling calls, processing applicants and maintaining paper and electronic systems, ensuring information is kept up-to date. The candidate will liaise with other members in their department and provide an efficient service to all customers.

Immediately available/start
 

Main responsibilities

  • Administrative duties such as handling a high-volume of calls, registration processes, responding to written/emails and enquiries
  • To enter applicants’ data on to the internal systems and ensure that applications are processed and forwarded for external assessment
  • To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
  • Ensure senior members of staff are informed on verification or assessment issues
  • Mentor/train members of the team, with support.
  • Represent relevant departments in events and meetings where appropriate
  • To arrange assessment/training days and ensure they run smoothly

 

Requirements

  • A minimum of 5 GCSEs grades A – C including English and Maths
  • Experience handling a busy telephone line, responding to enquiries successfully and providing a quality customer service.
  • Excellent verbal and written communication skills, including the ability to liaise effectively with stakeholders
  • Ability to act as an expert when dealing with colleagues, the public, applicants, registrants, and employers, supporting registration Partners and mentoring new Registration Advisors.
  • administrative skills including the ability draft correspondence and reports
  • A professional approach to work, flexible and organised manner
  • Passionate about customer service, and able to demonstrate proven methods of inspiring, creating, and implementing change to existing process.
  • Demonstrated ability to work using own initiative.
  • A team player, supporting colleagues and contributing to discussions
  • Knowledge/experience using Microsoft Office packages
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Company and role overview

Our client in the health sector is searching for an experienced Customer Service Executive to join their active team. The role will entail a lot of administrative duties such as handling calls, processing applicants and maintaining paper and electronic systems, ensuring information is kept up-to date. The candidate will liaise with other members in their department and provide an efficient service to all customers.

 

Main responsibilities

  • Administrative duties such as handling a high-volume of calls, registration processes, responding to written/emails and enquiries
  • To enter applicants’ data on to the internal systems and ensure that applications are processed and forwarded for external assessment
  • To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
  • Ensure senior members of staff are informed on verification or assessment issues
  • Mentor/train members of the team, with support.
  • Represent relevant departments in events and meetings where appropriate
  • To arrange assessment/training days and ensure they run smoothly

 

Requirements

  • A minimum of 5 GCSEs grades A – C including English and Maths
  • Experience handling a busy telephone line, responding to enquiries successfully and providing a quality customer service.
  • Excellent verbal and written communication skills, including the ability to liaise effectively with stakeholders
  • Ability to act as an expert when dealing with colleagues, the public, applicants, registrants, and employers, supporting registration Partners and mentoring new Registration Advisors.
  • administrative skills including the ability draft correspondence and reports
  • A professional approach to work, flexible and organised manner
  • Passionate about customer service, and able to demonstrate proven methods of inspiring, creating, and implementing change to existing process.
  • Demonstrated ability to work using own initiative.
  • A team player, supporting colleagues and contributing to discussions
  • Knowledge/experience using Microsoft Office packages

Company and Role Overview

Our client is searching for a characteristic Case Officer to be part of their busy team. The role will require managing high volume and confidential cases and reporting to a Case Team Manager. The candidate must provide an excellent quality service to those enquiring and work as part of the team, supporting and assisting colleagues to achieve objectives, targets, and goals.

 

Main Responsibilities

  • Responsible for managing calls from clients/applicants, registrants, and the public
  • Investigate allegations of misuse of title or function and make decisions about the conclusion or progression of said allegations
  • Process and prepare applicant personal declarations by the correct panels
  • Identify high-risk concern and cases and ensure that these prioritised and decisions are communicated to applicants and registrants.
  • Ensure your processes comply with the current policies, guidance and service standards governing your work.
  • Treat information appropriately, securely, and confidentially.
  • Maintain accurate and up-to-date records, case files, systems, and databases to ensure the efficient management of your work.

 

Requirements

  • Experience of managing a high volume, varied caseload.
  • Experience of working within, and applying, a framework of legislation and defined policies and guidance
  • Experience of successfully supporting and managing a diverse group of customers.
  • Customer service experience/skills, particularly over the telephone
  • Experience of successfully working to tight deadlines and meeting service standards and performance indicators.
  • A high level of written English and verbal communication skills, organisational and multi-tasking skills.
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Company and role overview

Our client in the charity sector is in the market for a Campaign and Annual Fund Manager to manage fundraising campaigns and events across several organisations. The candidate chosen will work with and assist other members of the team with all scheduling, planning, and minuting of meetings and implement strategies for campaigns.

 

Main responsibilities

  • To support a small team within the company, in the planning of annual campaigns and strategies to increase fundraising revenue and secure fundraising platforms
  • Execute campaigns across all participating organisations including year-end appeals and deposit return appeals
  • Enter and track donation income and work alongside the finance team
  • To work with pre-existing and new potential prospective customers, responding promptly with queries and following up on clients.
  • Deliver marketing materials, copy generation, working with graphics on the design of fundraising brochures, Annual Reports etc.
  • Attend events by the company to develop new relationships and introductions to new groups of donors and markets.

 

Requirements

  • Experience in fundraising campaign planning and management.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Strong relationship building and stakeholder management skills.
  • Able to work effectively both independently and collaboratively.
  • Frontline fundraising experience a plus.
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Company & Role Overview

You will be responsible and held accountable to the Lead Project Manager for managing a range of building refurbishment projects, engineering installations, preparing feasibility options, and preparing and managing contract schemes. The role also includes designing small works and is expected to undertake a wide variety of schemes. You will be the responsible person for the delivery of allocated refurbishment schemes generally up to £3m with the majority being £50k to £2m. The role holder will be expected to manage a variety of size of scheme as required and to ensure that all schemes are delivered on time, within budget and to the quality expected, whilst ensuring a fast turnaround and a customer focused service.

Main Responsibilities

  • To act as lead where allocated and deliver a range of building and engineering
  • refurbishment projects including the agreement of client brief, the preparation of drawings on AutoCAD where required, preparation of specifications, applications for Planning Approval and Building Regulations, and the preparation of appropriate health and safety plans, risk assessments, and method statements. All in close association and liaison with engineering colleagues regarding building services requirements and other relevant stakeholders such as the Fire Officer and Health & Safety Unit amongst others.
  • To manage multiple projects at one time often with pressing deadlines and to ensure that work is prioritised appropriately considering importance of certain projects to university reputation, research need, and requirements of beneficiaries and other University activities.
  • To programme and plan the delivery of projects appropriately within live buildings considering noise avoidance during university activities such as graduations, events, open days, examinations and the like.
  • To produce tender documentation for relevant schemes, including all prelims, specifications, contract amendments, and undertake reviews of tender returns and producing tender evaluation reports.
  • To act as contract administrator for relevant schemes.
  • To support the Lead Project Manager in the continual development of service delivery processes including the Project Management Procedures and appropriate guidelines.
  • To deliver schemes in line with Project Management Procedures including the production and regular updating or project programmes, change control registers, risk registers, client briefs, meeting minutes, etc.
  • To ensure compliance with Health & Safety policies and relevant statutory standards including the Health & Safety at Work Act within allocated projects. Ensure that the permit to work systems, risk assessments, safe working practices and safety plans are implemented.
  • Participate in ‘out of hours’ call out service if required and carry out such other duties as may be commensurate with the post.

Requirements

  • Good negotiation skills.
  • Ability to work as part of a team and on own initiative and effectively prioritise a varied and demanding workload, often to tight deadlines.
  • Practical approach to problem solving.
  • Responsive and enthusiastic.
  • Attention to detail and accuracy.
  • Good time management, planning and organisational skills.
  • Demonstrable ability to cover in the department and provide reasonable flexibility in terms of hours worked
  • Experience of budget and project management (delivering on time, budget and to the required quality).
  • Experience of managing a multi- disciplinary design team/contractors.
  • Working knowledge of CDM and Health and Safety Regulations.
  • Excellent ICT skills including MS Word, Excel and email.
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Company & Role Overview

This role of Procurement is to work with investors across the company to identify conditions for goods and services, you will need to assess the market and establish the proper approach for each spend area. The team also enthusiastically oversee tactical suppliers and their contracts.

The Category and Contract Manager will operate the delivery of tracking procedures in a compliant and appropriate manner. You will be held directly liable for the efficient management of contracts allocated to them, making sure that service level agreements and key operation indicators are monitored and that any advancements required are well planned and completed.

This role will deal with all commercial or contractual terms to attain positive results in addition to ensuring that contracts keep pace with the company’s changing requirements. Successful guidance of multidisciplinary teams will be necessary along with helping the development of colleagues both inside procurement and throughout the Authority.



Main Responsibilities

  • To lead the maintenance, development, and execution of category strategies, guaranteeing support to appointing objectives.
  • Build up and carry out new methods and results in the delivery of difficult projects to improve levels of service and minimise costs. This will require working collaboratively with associates across the organisation and outside, to make certain best practice can be accomplished when realizing new ways of working.
  • Work together with and utilize influence on Directors, Senior Managers and Members as to the business and financial viability of differing commercial options for specific projects within complex and often, critical environments.
  • Control providers to make certain they regularly attain the performance standards set out in contracts and those satisfactory controls are in place to protect the Organisation's interests.  Have a practical approach to finding and studying contractual, commercial and market risks to confirm stability of supply and protect the Organisation's interests.
  • Command a constant progress approach to detect and deliver on-going changes though also managing the negotiation of commercial and contractual differences to guarantee they always meet business obligations.
  • In charge of key tenders, projects and certifying all tracking action fully fulfils with proper legislation and regulation while also complying with the company policies.
  • Work together with current suppliers and possible new applicants to discover gaps in market provision and delve into opportunities to close those gaps.
  • Give assistance and guidance to stakeholders concerning any contractual or procurement matters.
  • Care for the agreement of best practice approaches with the objective of certifying that the Procurement function is seen as ‘best in class’. Safeguard procedures, policies, documents and plans are kept up-to-date and continue to be best in class.
  • Individual and collective targets and objectives are defined annually within the performance management framework.

 

Requirements

  • Educated to degree level with a appropriate professional qualification such as MCIPS and or equivalent verifiable work experience with proof of continuing professional development.
  • Understanding of category management and experience of using this method in complicated commercial environments to provide significant cost or service improvements.
  • A provable track record of overseeing multi-million-pound strategic contracts in business-critical environments.  This should include proof of defining, evaluating and improving key components of supplier working.
  • Understanding of delivering constant enhancements in large, calculated arrangements with proof of generating substantial cost and service benefits
  • Having a passion for making a difference.  Produces and contributes to an ideal image of what we can become and inspires others to see exciting possibilities for the future.
  • Understanding of working in a diplomatic environment and proficient in understanding and answering to different perspectives.
  • Having a broad set of selling skills suitable to multimillion-pound contracts and experience of planning and delivering profitable negotiations.
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Company and role overview

Our client in the healthcare sector, is searching for an innovative Senior Quality Assurance Officer to join their close-knit team. The candidate will support the Policy Manager to manage the quality assurance function for the company and working closely with providers.

Remote working or office based.

 

Main responsibilities

  • Manage and review quality assurance policy processes and stakeholder engagement strategies
  • Write papers and report for Committees involving collecting and analysing information, evaluating options, making recommendations
  • Supporting high standards of the company’s education and practice
  • Engage and collaborate with other external organisations and partners
  • Setting and supporting the implementation of standards of education, practice and continuing professional development within the health sector

 

Requirements

  • Relevant experience in similar field
  • Clear and concise written and verbal skills
  • Strong organisational skills
  • Flexible and keen to support others
  • Prepared to occasionally work outside office hours
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Company and role overview

Our client in the heath care sector is looking for an inclusive and compassionate Project Officer to join their team. The candidate must be committed to promoting diversity and have a desire to support the improvement of health services. The role entails providing administrative support to the team as well as organising and arranging data, meetings and/or virtual visits.

(Maternity Cover)

 

Main responsibilities

  • Evaluate, audit and research mental health services.
  • Working with clinicians, patients, and carers to improve these services
  • Provide administrative support to the project and analyse data
  • Organise data collection and will arrange and attend meetings and face-to-face and/or virtual visits to mental health services
  • Writing reports

 

Requirements

  • Required to undertake a Disclosure Barring Service check
  • Positive and inclusive values/attitude
  • Excellent verbal and written skills
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Company and role overview

Our client in the health care sector is searching for a Training Coordinator to come and join their busy team. The candidate will be expected to embed activities relating to Neuroscience into the day-to-day activities of the Training & Workforce Unit and provide administrative support to the Neuroscience board and other staff members.

 

Main responsibilities

  • Be the primary point of contact for ‘Integrating Neuroscience’ both internally and externally
  • Be able to provide support for the Training & Workforce ‘helpdesks’
  • Create online educational resources such as presentations or short films and attend conferences and events as necessary (including overnight stays, and weekends)
  • Arrange any meetings or events relating to Integrating Neuroscience as required
  • Support the evaluation of the pilot curriculum and teaching materials including measuring trainee engagement
  • In collaboration coordinate and administer the processing of CCT applications as directed by the Training Manager and Head of Operations.
  • Editing uploading and publishing relevant documentation on the company’s website where applicable
  • Ensure student, trainee and member records are up to date to support a range of processes and activities.

 

Requirements

  • Excellent administrative, organizational and time management skills
  • Excellent interpersonal, communication and written skills.
  • Excellent telephone and online manner and an ability to manage queries consistently and professionally.
  • Proven ability to work flexibly under pressure and maintain accuracy whilst working to deadlines.
  • Proven track record of producing work accurately and to a high standard with emphasis on attention to details.
  • Excellent IT, data management and MS Office skills including email and a familiarity of using databases.
  • Ability to work as a member of a flexible team and to use initiative to work alone.
  • Willingness to travel and stay away overnight.
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Company & Role Overview

Our client is looking for a new payroll specialist the responsibilities will include collecting and reviewing employee information and working hours, calculating their wages/salaries, preparing and processing employee payments, and maintaining accurate payroll records.

Additional responsibilities consist of overseeing the payroll budget and expenses as well as working together with different departments to increase payroll service performance and lead on the development of in-house payroll systems

This is a hybrid role

Main Responsibilities

  • Ensuring agreement with all statutory requirements of PAYE and pension schemes and to ensure correct and timely reporting as required by HM Revenue and Customs, Real Time information and pension scheme returns.
  • Implements, maintains, and reviews payroll processing systems to certify timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
  • Handling of payroll, including new starters, leavers, timesheets, calculating pay, HMRC submissions.
  • Guaranteeing that correct payments are made, and appropriate information is provided, to the company pension scheme, HMRC and other statutory bodies.
  • Giving advice and knowhow in relation to the effect of external changes on pension schemes.
  • Strengthen the provision of Payroll related reporting (e.g., weekly KPIs and manager reports) both scheduled and on request.
  • Ensuring the management of all types of leave e.g., sick, holiday, maternity, volunteering.
  • Leading the growth and enhancement of Payroll and Pension system processes, in liaison with the Human Resource Department, to provide a well-organized and effective service to employees.
  • Adding to the identification and conveyance of business improvement projects to streamline the payroll arrangements.
  • To build up and carry out the company policy and procedures related to payroll and pensions, liaising with senior management, internal audit and other departments where appropriate.
  • Providing user training to make sure that payroll policies and procedures are commonly understood across the organisation. Employ plans to ensure full compliance with policies and procedures.
  • Retaining a thorough understanding of current and emerging payroll best practice, new legislation and Government guidelines and ensure that the company’s processes are updated accordingly.
  • Business improvements - contributing to the progress of policies and procedures and provide support to the company major projects as required.
  • To take on ad hoc tasks as required from time to time by the Head of Finance and/or Financial Controller to assist in the general running of the Department.
  • Support both the internal and external auditors as required, during their audits.
  • Employees are also required to comply with all the company’s policies, paying special attention to the Information Classification and Handling Policy, Health and Safety and Equality and Diversity Policy.

 

Requirements

  • Completely CIPP Qualified and a current active member of the CIPP.
  • A proven track record of overseeing a highly effective Payroll and/or Pension office to include a working knowledge of statutory requirements affecting PAYE, Defined Contribution Pension schemes and benefit structures.
  • Having a strong knowledge of manual and computerised payroll systems and rules.
  • Capability to translate and to reconcile complex financial data from a variety of sources using tools such as Microsoft Excel.
  • Able to work as a part of a team and build brilliant relationships with colleagues at all levels
  • The capability to handle difficult and varied workload to a high standard, prioritise efficiently and react positively to inconsistent pressures and problems.
  • Having good written and verbal communication skills with the ability to clearly present technical and complex issues to a variation of audiences.
  • High level systematic skills to support information analysis and problem resolution
  • Ability to give to the Quality Assurance of systems, policy and procedures improvements where necessary.

 

Benefits

  • 30 days annual leave (18 days, pro-rata basis) plus discretionary days at Christmas
  • Interest free season ticket loan
  • 24/7 Virtual GP
  • Cycle to work scheme
  • 7% employer contribution pension
  • Employee discounts on gym membership and a broad range of retail outlets
  • Flexible working and home working options
  • Employee Assistance Programme (EAP)
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Company & Role Overview

Our client is a lively and expanding non for-profit organisation providing adventure for young people to give them the best possible head start in life by giving personal and professional development opportunities. They are looking for a Marketing & Digital Communications Officer to deliver s high standard of marketing & digital communications across campaigns.
Hybrid working two days in the office 

 

Main Responsibilities

  • Coordinate and manage the use of digital channels (social media, websites, cadet portal, compass, T&A)
  • To manage the ‘marketing hub’ – its growth and support
  • To better encourage company brands and values (and the brands there involved in) to all stakeholders
  • Proactively discover chances for appropriate marketing activity and determine useful links to raise the profile of the brands both nationally and regionally.
  • Liaising with internal & external suppliers of communications and marketing services, as necessary.
  • Create value on-brand marketing materials to deadlines.
  • Examine, evaluate and report on all activity.
  • Support with website progress and paid digital marketing campaigns.
  • Work with the team to handle the development and upkeep of the social media channels and other digital comms channels
  • Support to the developing and executing communications plans and campaigns
  • Work alongside the Content Officer to help create content specifically for social media, the website & blog

 

Requirements

  • Degree graduate or equivalent and experience in a communications environment
  • Excellent written and verbal skills with outstanding attention to detail
  • Strong time keeping & able to work within tight deadlines
  • Understanding  principles of digital and social channels
  • Experience of working with teams and divisions
  • Ability to work by and to objectives to ensure that materials produced reflect the objectives and principles agreed by the organisation

 

Benefits  

  • Life Insurance
  • Private Medical Insurance
  • Pension Scheme
  • Employee Assistance Programme