Sales Assistant

Role Overview

Responsibilities

• Planning of transport for future dates including entering transport requests into the computer system.
• Responsibility for the scheduling and control of ambulance services resources, including volunteer car service drivers for the current day, re-arranging schedules where necessary.
• Liaises between hospital staff, communications centres, transport offices and ambulance crews to ensure patients are conveyed in the most effective and efficient manner, and the service level agreement is maintained at all times.

• Assists Ambulance Car Service drivers with any problems or queries they may have and liaise with the Operations Resource Coordinator.

• Keeps records of all patient arrival and departure times at the hospital.
• Deals with enquiries / complaints from designated hospitals and patients concerning ambulance transportation.
• Assist in the monitoring analysis of the service level agreement and liaise with the Customer Service Manager in providing a focused and reliable patient transport provision.

• Assist the Non-Emergency Services Quality and Complaints Manager as appropriate.
• 1ISO 9001 / 2000 – Ensure that all documentation is completed in accordance with this standard. Assist as required in the completion of internal ISO 9001 / 2000 audits.
• Undertake the training of new staff.
• Manages leave requests and absence management for Patient Liaison Assistants.

Requirements

• Flexibility: The postholder may work at any of the Trust’s sites in line with service needs
• Excellent spoken and written English, including telephone manner and face-to-face communication skills
• Good verbal and non-verbal communication and organisational skills
• IT literate
• Experience in a similar role (desirable)

Graduate Recruitment Consultant

What you'll be doing:

• Sourcing candidates by headhunting, advertising, networking and database.
• Pre-screening candidates by phone or face-to-face.
• Setting up interviews.
• Preparing candidates for interviews.
• Getting interview feedback.
• Negotiating terms of contract.
• Closing deals.
• Handling any objections.
• Developing client relationships.
• Winning new clients by cold calling.

What we are looking for:

• Social, competitive and resilient.
• Money-motivated.
• Target-driven.
• Degree desirable.

What you'll get in return:

• Money - No more beans on toast!!!
• Progression - Faster Than Any Other Industry.
• Environment - Super Social, Supportive and Encouraging.
• Enjoyment - Holiday and Quarterly incentives, Team-Building Days Out and seasonal parties!

Role Overview

Responsibilities

• Collaborating with operational managers and the SMT to recognize priority areas for expansion, program innovations, and growth, and formulating fundraising strategy and opportunities in response.
• Managing relationships with funding allies, delivery partners, stakeholders, and external consultants to ensure business interests and goals are achieved as well as accessibility, positivity, and practicality.
• Working with the Junior Writer to identify, research, and examine business development opportunities to present to the SMT.
• Creating high-quality, competitive funding proposals and tender submissions (typical values range from approximately £50,000 to £1 million).

• Assisting, through direction and insight, the application of evidence and relevant project evaluation to the bid writing process.
• Recognizing and managing risk during the tender process to support successful project implementations and handover to operational leads.
• Collaborating with operational managers, SMT, and external partners/stakeholders to implement contracts and new project agreements effectively.
• Be a key point of contact within the BD team for all stakeholders; ensuring managers are fully informed on contractual commitments, KPIs, and resourcing requirements.

Requirements

• Previous experience of developing and implementing fundraising strategy in relation to public health / community programming and/or young people’s services
• Highly articulate with excellent writing & communication skills
• Two years proven track record of effective bid writing
• Demonstrable knowledge of commercial, finance and market related requirements for tenders

Role Overview

Responsibilities

• Synchronize the evaluation of the Clinical Management Guidelines including tracking progress, editing, and coordinating with the Communication team for publication on our website and communication materials.
• Provide a collection of the most recent Clinical Management Guidelines in pdf format to the Education department two months before each TC Final Assessment.
• Maintain a record of all direction material and coordinate update procedures, ensuring compliance with governance arrangements for direction reviews.

• Participate in internal and external meetings as needed, passing information to the marketing team and other departments to effectively promote publications and policy initiatives.
• Manage the inbox and incoming calls for the Policy team.

• Arrange the Director of Policy & Strategy's schedule by scheduling, accepting, or rescheduling meetings / emails in their absence, forwarding or responding directly to urgent inquiries.
• Establish and maintain effective electronic filing systems and archives for the department.
• Prepare agendas and papers, take minutes, and arrange in-person and virtual meetings for departments, including monthly department meetings, writers’ meetings, other direction review meetings.

• Coordinate with a variety of interna and external groups by maintaining membership numbers, recruiting new members as needed, updating members on key College activities, and scheduling meetings at agreed intervals.

• Update the Policy & Public Affairs team in staying informed about developments by collecting sources of relevant evidence, tracking and sharing updates from national governments, health services, and other external organizations.

Requirements

• Experience coordinating projects and detailed processes that require accuracy and great attention to detail.               
• Writing agendas, minute taking and meeting administration
• Maintaining and developing administrative systems including activity tracking and processes
• Processing, interpreting and presenting numerical data.

Role Overview

Responsibilities

• Collaborate with the CPD Manager to strategize CPD activities and content to support in outlining specifications of new content based on internal meetings, user feedback, surveys, and other sources of information.

• Plan, develop, and ensure quality of CPD activities and materials.

• Manage the production of training resources and programs across multimedia formats, including online delivery on web and learning management system (LMS) platforms.
• Release Invitation to Tender and Project Brief to production companies for the development of learning materials.
• Review preliminary scripts (e.g., storyboards, animations, videos) and course development (e.g., Adapt packages) against specifications, address queries, and collaborate with production companies and subject matter experts.

• Coordinate with the learning management system (LMS) contractor to ensure the specified requirements are met as well as the quality control and proofreading of online courses.

• Assist the CPD manager in drafting copy and creating materials for marketing communications and social media platforms (e.g., Mailchimp, LinkedIn, newsletters, Twitter).
• Assist the CPD manager in gathering data from the LMS and Google Analytics for reports required by committees (e.g., project progress, reports, website usage, evaluations, survey findings).

• Issue contracts or agreements to production companies and subject matter experts for the development of learning materials.
• Collaborate with HR to draft and manage service agreements with training advisors, subject matter experts, and other specialized contractors as necessary.

Requirements

• Significant experience of managing the production of audio-visual and multimedia materials including planning and managing multiple internal and external projects running concurrently.
• Relevant experience of working, testing or reviewing with learning management system.
• Understanding of e-learning.
• Knowledge of MS Teams or other project collaboration tools.
• Excellent verbal and written communication skills.

Job Targets

· Efficient staff planning

· Optimising labour costs

· Optimising productivity

· Management reporting

· Team & performance optimisation (living the ‘Blueprint’)

Job Assignments

· Accurate, disciplinary and professional staff planning

· Accurate monitoring and timely reporting of staff planning time management (including sickness)

· Clear communication regarding agreements and staff planning

· Coordination of short- and long-term staff planning, including holidays, temp workers and consultants

· Finding cost-effective solutions and decision making

· Accurate reporting and administration

· Constructive cooperation with superiors and colleagues

· Insurance and willingness to be accessible while being off duty, if necessary, Respecting and acting on company rules, (safety) regulations and procedures

· Constantly striving and bringing up (new) ideas to improve shop operations and results