Company & Role Overview

Our client is a registered charity in the health care sector seeking a Graduate to come and join their team as an IT On-boarding and Support Assistant. The aim of this role is to provide onboarding and IT support to successfully deliver the online clinical examinations. This role will be home based so it is important to have a quiet environment to work from, a reliable internet connection and IT equipment to work from.

The role will be a FTC  from 12th August - 17th September 2021. Working 18 hours per week based on shift patterns
 

Main Responsibilities

• To deliver onboarding training to candidates and examiners
• To develop a detailed understanding of the exam, how it is delivered online, the platform functionality and to be able to answer frequently asked questions from candidates and examiners
• To talk candidates and examiners calmly through the system features and functionality
• To proactively contact candidates by phone that have not turned up for their appointments
• To talk them through the login process and conduct onboarding
• To contact examiners to book appointments for them to go through the onboarding process
• To troubleshoot and problem solve issues experienced during the onboarding process, for
• example screen resolution, resolving audio, video and connection issues.
• To answer inbound IT support inquiries received into the IT support helpline, diagnose
• and resolve issues
• To engage proactively in the IT support chat group during the exams period and follow
• communication processes
• To communicate clearly and concisely to the operations team regarding the status of resolving issues
• To undertake any other duties related to the job purpose and which may be necessary in the college’s work

Requirements

• IT based degree (Computer Science/ Information Technology etc.)
• IT literate and comfortable getting up to speed quickly in using new IT software
• Good knowledge and understanding of computer hardware and browser settings.
• Able to adjust and optimise settings across a range of browsers and operating systems
• Able to diagnose and resolve a range of basic IT issues with audio / video / screen resolution
• Good verbal and written communication skills
• Confident using the phone to communicate - some candidates will not have English as a first language and will be sitting the exam from overseas so clear, highly intelligible English speaking is essential
• Ability to talk calmly through system features and functionality
• Proactive and responsive in troubleshooting and resolving issues
• Good customer service skills and a high level of professionalism

Company & Role Overview

Our client is a registered charity in the health care sector seeking an organised project manager for planning, delivery and evaluation of projects within an existing UK wide programme, and more wide-scale strategies.

Main Responsibilities

• Deliver elements of the programme, in line with contractual requirements and to satisfaction of key stakeholders
• Leading development, implementation and monitoring of sub-contracts for the provision of data collection and statistical support
• Delegation of tasks
• Act as a positive role model for the team, encouraging best practice
• Assess and manage risks, creating mitigation strategies
• Updating and production of planning documents, with clear deadlines and timescales
• Improving efficiency and turnaround time for project outputs
• Ensuring projects are maintained within legislative requirements and policy
• Oversee financial security of the programme, including budget management
• Identify funding opportunities, submitting proposals to new funders
• Ensuring effective planning and delivery ofmeetings, including evaluation and feedback analysis
• Attending meetings and conferences, encouraging participation in audits
• Ensuring confidentiality of health records and stored personal data, GDPR compliance
• Any other duties may be reasonably expected

Requirements

• Educated to degree level (relevant to public health)
• Experience using SPSS Software
• Project management qualification (PRINCE2 or similar)
• Complex project delivery experience, overseeing development of detailed plans and control processes
• Experience and understanding of managing clinical audit/research data within legal frameworks
• Line management and leadership experience
• Experience in clinical research, clinical audit or healthcare setting
• Financial management/analysing budgets
• Advanced proficiency in MS Office

Company & Role Overview

We have an exciting opportunity for a Recruitment Consultant to join our ever-growing Recruitment department in Aldgate, London.

Your main responsibilities as a Recruitment Consultant is to Provide effective, high quality, effective recruitment. To ensure that our service remains fully compliant recruitment support to organisations across the UK.

21 days holiday plus 8 days bank holidays, 5% employer pension contribution, Employee Assistance Programme, Access to discounts)

Main Responsibilities

• Full ownership of 360 recruitment process for specified region (subject to change)
• Liaise with Operations Managers/ hiring manager on recruitment request
• Set vacancies live on and post adverts on various relevant platforms
• Use various platforms to proactively headhunt candidates, including social media platforms - Facebook, LinkedIn etc.
• Conduct telephone interviews for potential care staff which involves asking a set of scripted questions to find out people’s attitudes towards elements of the role, recording responses electronically
• Coordinating interview schedules and feedback with Operations Managers on a day to day basis
• Responsible for the efficient collection and collation of the required compliance documentation for all candidates recruited by the company
• Responsible for the efficient and effective candidate journey, upholding the Employer Brand
• Keeping the ATS up to date with relevant information and changes
• Regularly liaise with the Operations team to communicate, monitor and update recruitment needs and progress
• Carrying out a set number of telephone interviews and offers, to meet agreed weekly/monthly KPI’s, as outlined by your line manager
• Develop strong relationships with Operations Managers and key stakeholders to maximise the effectiveness of the recruiting process
• Research competitors and develop good understanding of your clients/ the market, in specified region
• Maintain and create relevant reports in accordance with all elements of the role in liaison with the Recruitment Management
• Maintain an up to date knowledge of CQC standards
• Maintain an up to date knowledge of Immigration laws
• Maintain an up to date knowledge of discrimination laws
• Maintain an up to date knowledge of the Disclosure and Barring Service

Requirements

• Experienced and proficient in the use of the Microsoft packages including Excel, PowerPoint and Word;
• Understanding of the HR information requirements related to the recruitment process;
• A good knowledge of recruitment policies and procedures, employment legislation, employment checking;
• Previous experience of the recruitment process;
• Previous experience of telephone interviewing from design to selection;
• Proven customer service background;
• Confident and professional communicator with staff at all levels;
• Understanding of employment law and how it relates to recruitment;
• Ability to work under pressure and to deadlines;
• Motivation, focus, consistency, accuracy to detail and strong time management skills;
• A Professional, polite and courteous telephone manner with excellent communication and listening skills;
• Previous experience of organising assessment days (Desirable)
• Relevant qualification in support of your recruitment experience (Desirable)

Company & Role Overview

Our client is a non-profit organisation with a passion for increasing the standards of healthcare provision in the UK. This organisation is committed to learning and developing opportunities to support building your skills and career with some fantastic benefits. Our client is looking for an experienced Head of Policy professional to come and join their team. The aim of this role is to manage company policies in line with the organisations regulations. 

Main Responsibilities

• Own and keep under review regulatory framework, overseeing the development of regulatory standards, guidance and policy, ensuring relevant
• Build and oversee mature and productive relationships with key stakeholders and support achievement of wider strategic objectives
• Ensure the organisations framework standards are met
• Maintain a broad and deep key understanding of relevant policy, governmental and societal developments
• Providing clear and relevant briefings for senior leaders and ensuring an effective and agile organisational response
• Liaise closely with colleagues from across the organisation and relevant suppliers
• Work closely with Professional Liaison and Communications colleagues to ensure our standards are accessible and understood
• Provide thought leadership in regulations through an ongoing programme of publications and external engagements including promoting at conferences, meetings, working groups and other events
• Scope and delegation
• Responsible for the Policy and Strategic Relationships Department
• Manage Departmental budget operating within the budgetary limits and in accordance with financial policies, including preparing annual budgets, engaging suppliers and approving and monitoring expenditure.
• Deputise for the Executive Director of Professional Practice and Insight of absence as required.
• Model expected behaviours in delivering to the values of the organisation, including championing equality, diversity and inclusion in all you do
• Be accountable for a proactive approach to risk management and adherence to governance protocols ensuring risks and issues are assessed, reported and, where appropriate, escalated

Requirements

• Educated to a degree level or have equivalent skills & knowledge
• Background in regulation or healthcare profession
• Development of policy and guidance, preferably within a regulatory setting and/or the public sector
• Experience of developing and implementing a stakeholder management building effective with both internal and external stakeholders
• In-depth knowledge of policy environments
• Excellent oral communication skills
• Proven influencing and negotiation skills to build strategic coalitions to deliver improvements
• Strong personal commitment to equality, diversity and inclusion and ability to embed these values at the heart of policy work
• Professional Legal Qualification (Desirable)

Company & Role Overview

Our client is a leading firm based in the City of London who are looking for a bright and committed self-starter to support all aspects of marketing and branding.
 

Main Responsibilities

• Oversee campaigns and produce marketing materials through graphic design platforms.
• Organise and maintain documents, including brand folders.
• Create and develop print branded materials and work with graphic designers.
• Regulating the website and working with the Web Developer.
• Manage print advertising and create high quality ad graphics.

Requirements

• Experience in both marketing and graphic design
• Confident in creating content using graphic design platforms and WordPress and managing creative projects
• Strong team player
• Exceptional written and oral communication skills

Company & Role Overview

Our client is a leading firm based in the City of London who are looking for a bright and committed self-starter to manage all aspects of their press.

Main Responsibilities

• Manage the Press Office and be responsible for functions, including distribution lists and media responses.
• Communicate the brand through both creating content, including writing exceptional press releases and requesting assets for campaigns.
• Monitor and research the media to identify opportunities.
• Oversee all PR strategies and create a strategy for media relations.
• Work with the marketing team to ensure that online content is executed in the style and tone of the brand.
• Be involved in preparing and delivering press events

Requirements

• Experience in a Press Officer role is ideal
• Experienced in producing and executing media coverage and successfully managing media relations by forming strong relationships with third parties
• Thorough knowledge of media channels
• Able to effectively communicate in an influential and impactful way, both written and orally.
• Previous experience with PR software
• Both in-house and agency media relations experience is desirable, but not essential.

Company & Role Overview

Our client is a leading firm based in the City of London who are looking for a bright and committed self-starter to be responsible for all things social media.

Main Responsibilities

• Developing social media strategies

• Taking full responsibility for all of the Group’s social media channels and websites

• Keeping up to date with current affairs/the news so that we can actively partake in discussions and posts via social media to stay relevant.

• Being responsible for the brand image through developing content; this can include creating videos and graphics. You will need to reach out to all areas of the organisation to find the content and stories.

• Create and develop print branded materials and work with graphic designers.
  Supporting events by creating digital campaigns and strong coverage
   

Requirements

• Proven experience of managing social media content calendars, including generating ideas and creating content

• The knowledge of how to tailor posts to each different platform

• Previous experience with social media management tools, management systems and GoogleAnalytics

• Media relations experience is desirable, but not essential

Company & Role Overview

Our client is a registered charity striving to improve the healthcare industry. An exciting opportunity has come to light for a Campaigns and Engagement Coordinator based on a 12 month fixed term contract, reporting to the Digital Marketing Manager. To be an ideal candidate for this role you will need at least 2 years communication planning/ marketing plans experience.

Main Responsibilities

• Coordinate marketing campaigns to non-member audiences increasing revenue driving opportunities and greater insight into market requirements
• Support Digital Marketing Assistants to increase reach and impact of marketing content.
• Explore and implement ways of increasing international and new audiences
• Coordinate the delivery of our annual World Congress, working with teams across the organisation, to build on recent success and explore new revenue driving opportunities
• Work with existing budgets to demonstrate a positive return on investment and demonstrate a flexible and creative approach to increasing our marketing reach
• Support and contribute to the Communications and content plan.
• Work with the Digital Marketing Manager and wider External Affairs directorate to develop a single consolidated annual communications plan across all channels
• Work with colleagues in External Affairs and wider organisation to ensure the member experience is at the centre of all projects
• Coordinate & get Involved and Awards programmes – work collaboratively with departments to increase engagement with membership.
• Work with Membership team to deliver annual membership subscription campaign, including the creation of engaging content plan to reinforce the value and benefits of membership
• Be responsible for marketing data insight, reporting and multi-channel reporting.
• Work with Digital Marketing Manager and Digital Implementation Lead to drive value of data in decision making
• Manage survey and questionnaire campaigns with internal and external stakeholders.
• Work with Marketing Assistant to develop best practice and increase engagement in customer feedback and insight
• Share ownership and management of the email distribution software.
• Be responsible for client management with providers and look to ensure content is up-to-date, on brand and seek potential ways to improve service to deliver value for money
• Advise and educate departments and external stakeholders to maintain and understand the importance of consistent visual identity across membership communications, including a consistency of tone, message and look.

Requirements

• 2 years’ experience within communication planning/ marketing plans experience
• Good team collaboration
• Able to work to tight (no!) budgets

Company & Role Overview

We are looking for a committed and reliable Trainee Recruitment Consultant to join their fast growing team as part of the Kickstart Scheme on a 6 month contract. For this role you will need excellent verbal, a keen eye for research and written communication skills. You will be working within the group of administrators to ensure the efficient running of the business. Experience is not necessarily required but desirable for this position. A positive attitude and commercial awearness is the main skill we are looking for to succeed within the role.

Main Responsibilities

• As a Trainee Recruitment Consultant, you will be responsible for sourcing candidates by building strong searching techniques via a range of different platforms for various sectors
• Qualifying candidates through effective questioning techniques
• Matching candidates and clients appropriately through developing relationships and understanding the needs of both
• Negotiating, influencing, and persuading where appropriate to achieve the best outcome
• Gaining a strong commercial awareness of the vertical market you are working with
• Generate leads to call which will support your business development activity as you develop to a 360 Consultant
• To pro-actively support a fast-paced, busy team with all administrative duties
• Answering all incoming calls and taking messages as required
• Monitor email inboxes, responding to queries and updating records
• Regularly update and maintain the databases, ensuring all contact details are kept up to date

Requirements

• Experience of working as in Sales or Customer Services (preferred)
• Skills in MS Office including Word, Excel, Outlook and Powerpoint, etc.
• Excellent communication skills both with staff, clients and over the telephone
• Excellent organisational skills with a confident, professional and polite telephone manner
• The ability to work under pressure and multi-task
• To be self-motivated with the ability to work as part of a team and alone, on own initiative

Important Requirements - Kickstart Scheme

• Be between 16 - 24
• Must currently be on universal credit

Company & Role Overview

Our client is a tech start-up company who are based in the heart of London. They are currently recruiting for a Head of Partnerships role which will be a very hands on position within a small team and will focus on making direct approaches to potential partners as well as managing ongoing relationships. They currently work with a wide range of partners; some well known, some startups.

Main Responsibilities

• Ownership of the partnership channel for the organisation
• Seeking new opportunities to grow the number of partners and the business that is generated with them
• Identify new potential partners and contacts
• Develop public interest and new accounts
• Partnership Management; advising, reporting to and increasing business
• Maintaining excellent communication and relationships with current partners and clients

Requirements

• 2 years + experience of working with commercial partners
• Excellent written and spoken communication skills
• Great organisational and time management skills
• Email marketing / marketing automation experience would be advantageous

Remote working currently with an option to go in to the office one day a week

Competitive salary and equity/shares in the company

Company & Role Overview

Our client is a large global electronics company who is looking for a Social Media and Content Executive to produce and execute creative content across multiple platforms.

Main Responsibilities

• To produce and manage day-to-day engaging content creation for use across all social media channels
• Assist with graphic design, photography, videography, copywriting and scheduling of posts
• Support on the community management of our social media channels, engaging with our followers, spotting trends and feeding back on the impact of our campaigns
• Support our Senior Content & Campaign Manager on day-to-day campaign management and execution, helping to nurture and grow our audience
• Supporting the Retail and E-Commerce teams on the creation of digital assets
• Supporting the team on wider elements of our marketing campaigns, as and when required

Company & Role Overview
Our client is a large global electronics company who is looking for a Paid Digital Specialist to drive growth and high-quality traffic.


Main Responsibilities

• Collate data and analysing digital performance.
• Develop and execute an effective customer-focussed digital marketing strategy.
• Drive traffic to the website with a data driven approach.
• Analyse insights on strategy and performance.
• Effectively manage third party digital agencies.
• Identify new digital channels and partners to maximise reach across our target market.
• Create performance marketing reports using tools such as Google Analytics, Tableau, BiqQuery and Data Studio.
• Continuously looking for optimisation opportunities to drive conversions and growth

Requirements:

• Proficient in Microsoft Excel.
• 2 years' + experience in performance marketing, retargeting, paid digital channels.
• Experience in identifying new affiliate partners.
• Excellent knowledge of Paid Social and PPC.
• Experience using Google Analytics and data visualisation tools.
• A strong grasp of Web Analytics, A/B Testing, and metrics-driven performance marketing.