Company & Role Overview

We are currently recruiting for a Sales & Marketing Coordinator position at an international gaming company based in an office. A successful candidate will be an ambitious designer, with expertise in graphic design and up to date with current technology trends. The company can offer excellent career progression to the successful candidate.

Main Responsibilities

• Re-designing the company’s website and social media pages
• Creating new and successful websites, digital newsletters, adverts, and editorials
• Supporting SEO campaign to drive customers to the company’s website
• Develop brand recognition to encourage sales to the company’s website
• Upkeep, improvement, and update of the company’s website including events and calendar updates
• Form reports and review the return on company investment (ROI)
• Enhance social media influence and growth on all platforms
• Create and implement marketing strategies for the company’s website and social media platforms
• Aiding company events such as exhibitions, trade shows, and marketing events
• Familiarising self with current technological trends

Important Requirements (Essential)

• 1-2 years of experience working in a marketing/graphic design role
• Fluency in Spanish

Salary: £20,000 - £25,000

Company Role & Overview

We are currently recruiting for a full-time, permanent Accounts and Audit Senior role in a top 100 accountancy firm who are recognised as delivering high standard of ACCA Platinum Training. The role is in East London and will commence immediately, the company are actively looking for motivated and business minded candidates.

Main Responsibilities

• Senior accounting responsibilities will include checking and completing statutory accounts for Companies House and HMRC purposes, interacting with clients, correcting client documents, and financial evaluations.
• Audit responsibilities will require collaborating with a team and clients to oversee the successfulness of the audit, recognise any concerns and report back to the company’s audit managers, acknowledge client requirements and communicate improvements of audit back to managers, and train junior members of the audit team.
• Some of the audit responsibilities may require travelling to the client’s head offices.

Important Requirements (Essential)

• 3+ years PQE
• ACA/ICAS Qualified or equivalent
• Degree level or CTS
• Experience in overseeing and training junior members of a team
• Knowledge of accountancy firms and their regulations
• Understanding of present economic trends

Requirements (Desired)

• A part of ACCA or ICAEW
• Experience with SORP charity

Role & Company Overview

The Graduate Project (TGP Recruitment) is a specialist provider of permanent and contract staff operating in over six sectors and has grown into one of the UK’s leading graduate recruitment companies. The central London (Aldgate) based consultancy has been established since 2013 and is still growing.

Through delivering a world leading service achieved by constant innovation and forward thinking, The Graduate Project has supported educated professionals to gain employment within private and public organisations.

The Graduate Project believe that helping high calibre candidates prepare for their future career is fundamental to the development of the business landscape. We understand the benefits that could be brought to clients through introducing graduates, sharing knowledge and developing a new generation of skilled talent.

That’s why The Graduate Project has helped hundreds of candidates from school leavers, to entry-level undergraduates, experienced graduates and seasoned professionals find their ideal role. We have fully established ourselves as a leading recruitment consultancy, meeting over a thousand graduates face to face every year.
 

Main Responsibilities

As part of the PR Executive role, you’ll have responsibility from the outset in operational roles and will gain hands-on experience and a broad array of skills. Your responsibilities will include:

• Collating press clippings from Press Releases (PRs)
• Managing and updating the media distribution list ensuring current contacts are correct
• Gathering and comparing results of digital advertising campaigns (cost, click throughs, run time)
• Social Media analysis and reporting for campaigns
• Some proof-reading / fact checking PRs/articles as an extra pair of eyes
• Supporting Global Marketing Events where relevant
• Attending Global Marketing events where relevant

Important Requirements (Essential)

We are keen to speak to people about this PR Executive opportunity with the following skills and experience:

• A degree graduate in a relevant subject
• Excellent writing and communication skills
• Some knowledge of social media platforms
• A passion for writing
• Able to travel, when necessary (COVID restrictions dependent)
• Passionate about personal learning and development

In return, you will receive a starting base salary of £21,000 - 25,000pa plus benefits

• Personal development, training and onboarding programmes
• Private medical
• Pension scheme (employer contribution)
• Life assurance

Company & Role Overview

We are recruiting for a Product Design Lead position in the eCommerce industry, the role will require a successful candidate to lead a team to support the overall growth of the company. A desirable candidate will have the ability to lead a team successfully and pushing new user research methods from the stages of development into existence. Following development, the new methods will require continuous analysis regarding their effectiveness with customers.

Main Responsibilities

• Main responsibilities will include leading and developing a team to successful outcomes
• Experience of undertaking an authoritative role is essential
• Customer research and product assessment from idea to use
• Producing wireframes, prototypes and user flows surrounding customer needs
• Utilising data in combination with consumer research to establish customer focused products
• Capable of analysing consumer research to enhance current projects
• Be able to critically think to find new and improved ways applying design thinking to respond to UX concerns
• Produce and execute style guide and guarantee UX/Design and managing design sprints

Important Requirements (Essential)

• A successful candidate must be knowledgeable with agile and design sprints
• 7-10 years of experience with UX/Product Design including consumer research
• 3 years of experience as a design manager
• Must have a portfolio that includes Product Design/UX work from a number of previous employments or projects

Requirements (Desirable)

• Experience in the Ecommerce industry  
• Expertise in technical areas including creating prototypes, Javascript, HTML, and CSS
• Knowledgeable with Design computer software such as Sketch and InVision
• A relevant degree or qualification

Company & Role Overview

We are currently recruiting for a well-established e-Commerce company who are looking for a Senior Product Manager to support the team. This is a fantastic opportunity for the successful candidate to help drive the business forward. You will be involved in 3rd party integrations across our varied range of sectors to help build out the booking experience.

Main Responsibilities

• A senior project manager’s role involves the maintenance of the company’s products from beginning to dispatch within a team to help the growth of the company
• Utilise data focused methods to distinguish and highlight the plan and build-up of the product area, using several data sources and customer insight (qualitative and quantitative)
• Leading areas of development including product improvement and enhancing customer experience
• Leading product plans from beginning to end including using research and discovery, improvement of consumer flows, wireframes and stories
• Communicating with various other departments within the company to develop customer solutions

Requirements

• 3-5 years experience within a web-based product management organisation
• 2-3 years of experience in management of product managers and products analysts
• Previous experience in an Ecommerce position preferably from a tourism company
• Experience with web analytics
• Proactive, adaptable personality who pays attention to detail
• The individual must have a high-level of oral, written, and spoken skills

Company & Role Overview

The role is a permanent full stack developer position with a leading company in the e-Commerce industry. The company’s fundamental principles surround the best experience for the customer, provider, team, and retail associates.

Main Responsibilities

• Execution of Top Ecommerce Market Trend
• Examining technological methodology to guarantee business requirements are exceeded and are scalable for upcoming merchandise releases for the company.
• Network gateways developments
• Liaising with company analysts and management to advise application solutions in the future
• Scripting conceptual design papers and in-depth specifications for extensive and complex projects
• Design integration with several of the company’s partners

Important Requirements (Essential)

• A successful candidate will have a minimum of 3 years of experience with online software development including the use of .NET
• Excellent customer service
• Team worker
• The individual must be organised and able to prioritise tasks based on their importance
• Technical skills in NET MVC, Web API, C#, .NET Core, NHibernate, Entity Framework, JQuery
• Experience with Azure DevOps, Git, ASP.NET Web Forms
• Experience of writing enquiries on the SQL Server

Requirements (Desired)

• Previous employment within an e-Commerce development team for a renowned web business

Company & Role Overview

The role available is a temporary contract Customer Service Agent located in London. Some key aspects of the role will include providing product assistance in a well-timed and sophisticated manner to answering calls, letters, and e-mails. A successful candidate must be approachable, effective, and excellent customer service to all users of the service following with regional and worldwide personal and team targets.

Main Responsibilities

• Customer Service/Support responsibilities will include assisting in the progression of customer service centre by delivering welcoming, pleasant, and responsive service.
• Solve Technical Support queries
• Deal with all customers in accordance with company guidelines to ensure outstanding customer satisfaction.
• Manage and discuss settled resolutions to customer grievances whilst considering company factors.
• Heighten serious complaints to higher personnel to accomplish a suitable result.
• To progress in line with set KPIs and SLAs.
• Perform administration tasks whenever necessary, such as postal matters, ensuring cover is given in the event of holidays, sickness and so on.
• Organise internal database with a high level of correctness.
• Engage with all colleagues to guarantee all individual assignments are fairly assigned.
• Respond to all customer call backs within the timeframe agreed, speaking, and working with colleagues where necessary.
• Distribute any new information on company products by editing FAQ templates.
• Reach individual goals and team goals by prioritising workload.
• Report any difficulties of the company that need enhancing to the manager, especially those with commercial consequences.

Important Requirements (Essential)

• Experienced agent in Customer Service
• Excellent problem solver and teamwork
• High level of call handling skills and experience in live chat
• Worked in customer support on social media channels
• High level of written and spoken communication
• Fast learner and uses initiative

Requirements (Desirable)

• Experience in Zendesk
• Interested in Technical Support and Knowledge

Company Role & Role Overview

This is a permanent accounts semi role based at a top accountancy firm, a successful candidate will receive ongoing support from the company. The candidate will require enthusiasm about the business and be devoted to performing at their personal best.

The company uses newly developed technology to take their insight to extraordinary heights. Our services are provided through dedicated user service collaborators who are all devoted to supporting our clients throughout London achieve their visions. Some of the benefits offered to employees by the firm are a competitive salary, pensions, private healthcare, and discounts.

Main Responsibilities

• Assess legal accounts for government websites
• Electronic VAT and CT documentation
• Analyse VAT reverts
• Interaction with clients when required
• Revise client documents, work sheets, archives, and processes
• Financial assessments, preparing, and financial demonstration

Important Requirements (Essential)

• A degree-level student with experience (2 years) or CTS
• Experience with firm services, matters of support, and guidance and compliance.
• Good knowledge of recent finance industry and market developments

Requirements (Desired)

• Outstanding interpersonal and client-facing abilities
• Strong influential skills
• SME client understanding
• Excellent focus on client service
• Project management capabilities
• Excel
• Experience with Xero accounting system
• Welcoming personality who will be able to develop within the firm

Company & Role Overview

This is a business analyst job role who will mainly be accountable for assisting all members of the team with the use of a human resource management system. Offering a salary of up to £35,000 + a 10% additional bonus. A successful candidate will also support a Senior Manager in an array of tasks and ventures related to the administration of the system as well as the implementation of functionalities. Furthermore, the successful candidate is required to report to the HR teams and line managers at different levels. The position is located in a HR Organisation featuring work on an international scale. However, remote working is available with this role.

Main responsibilities

• Supporting all employees for company inquiries on webinar, virtual, video and phone call.
• Evaluate, troubleshoot, and assist in the resolution of company disputes in a well-timed approach.
• Discover and advise customizations, developments, or workarounds to enrich the client's experience with the system.
• Offer data and reports to tackle demands of the client’s needs.
• Merge information from several sources to create reports.
• Capacity to evaluate data from varying sources and modify data if necessary.
• Preserve integrity of data in the system by observing requests and examining data.
• Help to support new system publication functionality and related assessment of the systems.
• Improve and retain client processes, regulations, documents & preparation materials for end clients.
• Teach members of the team the processes and new procedures and functions of the system.
• Support other co-workers to guarantee alignment and data interfaces
• Assist other teams linked with projects

Important Requirements (Essential)

• Skilled in Microsoft Office applications, specifically Excel, with exceptional data management proficiencies
• High-level of analytical and organizational competences
• High-level of spoken and written communicative abilities in relation to Business English
• Capacity to maintain technological requirements with non-technical shareholders
• Brilliant customer service
• University degree in Business or IT

Requirements (Desirable)

• Previous experience with any HRIS system, preferably Workday HCM (2 to 3 years)
• Capacity to perform independently and handle various responsibilities throughout competing concerns
• Delivers a high-level of correctness and pays attention to detail with little supervision
• Honest and trustworthy for processing confidential HR data
• Past experience in a HR environment of a worldwide company
• Experience of working with remote management

Company & Role Overview

The role of a Communications and Digital Assistant will involve supporting a communications function and Q team with the continuing model and delivery of Q’s communications channels and outputs. This role is an excellent step into the future and a worthwhile opportunity for a successful applicant to consolidate their knowledge and achieve a wide range of skills in the communications sector in a supportive, artistic, and collective atmosphere.

A successful applicant will work across various communications fields including digital, campaign marketing, e-communications, internal communications, community engagement, social media, and events. They will support an entire Q team, Q’s communications, and engagement function serving as a member of a matrix team to guarantee all communication approaches are coordinated and aligned. At present, due to COVID-19 this role is remote but will be changing into a hybrid working role.

Main Responsibilities

• E-communications, digital communications, and website maintenance
• Send emails such as campaigns and enewsletters
• Troubleshooting
• Social media content and managing twitter profile
• Data collection
• Editing blogs
• Member support
• Support the manager and Qmembers
• Zoom support
• Member recruitment
• Q-team communications and administrative assistance
• Managing exhibition stands at events
• Arranging internal communications
• Gain an understanding of the health sector
• Delivering administrative support

Requirements 

• Able to travel and participate in some out of hours activities will be required with the events management field of this vacancy.
• Dedicated to diversity.
• Ability to form positive bonds with co-workers and all acquaintances from the company.
• Creative and imaginative problem-solving input.
• Receives criticism well.
• Experience of employment in a communication related area.
• Experience of email marketing, such as Dotmailer or MailChimp.
• Experience of using social media platform(s) in a professional environment.
• Knowledge of using a content management system to update and maintain a website, such as WordPress.
• Excellent IT skills with a great understanding of the application     Microsoft Office.
• The ability to pay attention to detail.
• Well literate and be able to adapt messages for a variety of audiences.
• Excellent oral communication skills and be able to make strong contributions to team meetings.
• The ability to work in a team and with differing levels of staff throughout the business internally and externally.
• Extremely proactive and able to use initiative without constant guidance.
• Very organised, multi-tasks and can prioritise successfully to handle a demanding amount of work and meeting deadlines.
• Interested in communications and health care.

Requirements (Desirable)

• Work experience within administrative employment.
• Work experience in a fast-paced environment.
• Experience with desktop packages, such as Photoshop.

Company & Role Overview

We are looking for a committed and reliable Trainee Recruitment Consultant to join their fast growing team . For this role you will need excellent verbal, a keen eye for research and written communication skills. You will be working within the group of administrators to ensure the efficient running of the business. Experience is not necessarily required but desirable for this position. A positive attitude and commercial awareness is the main skill we are looking for to succeed within the role.

Main Responsibilities

• As a Trainee Recruitment Consultant, you will be responsible for sourcing candidates by building strong searching techniques via a range of different platforms for various sectors
• Qualifying candidates through effective questioning techniques
• Matching candidates and clients appropriately through developing relationships and understanding the needs of both
• Negotiating, influencing, and persuading where appropriate to achieve the best outcome
• Gaining a strong commercial awareness of the vertical market you are working with
• Generate leads to call which will support your business development activity as you develop to a 360 Consultant
• To pro-actively support a fast-paced, busy team with all administrative duties
• Answering all incoming calls and taking messages as required
• Monitor email inboxes, responding to queries and updating records
• Regularly update and maintain the databases, ensuring all contact details are kept up to date

Requirements

• Experience of working as in Sales or Customer Services (preferred)
• Skills in MS Office including Word, Excel, Outlook and Powerpoint, etc.
• Excellent communication skills both with staff, clients and over the telephone
• Excellent organisational skills with a confident, professional and polite telephone manner
• The ability to work under pressure and multi-task
• To be self-motivated with the ability to work as part of a team and alone, on own initiative

Perfect for a graduate looking to get into recruitment!

Company & Role Overview  

Our client is a global growing digital company and are at the leaders of student recruitment and education websites, with a reputation as the market leading organisation with a prestige reputation. Our client is looking to recruit an experienced Customer & Product Analytics Manager and to join a winning organisation and play a pivotal part within the company to lead a team of data analytics experts. 

This role will be remote working.
 

Main Responsibilities  

• Build and agree comprehensive annual, quarterly and monthly analytics plans and successfully increasing Web traffic. 
• Influencing data infrastructure, inclusive of data warehousing, reporting and analytics platforms 
• Supporting the success of web traffic and lead generation targets. 
• Defining business opportunities 
• Use data mining in search of critical insights  
• Think of original ideas to identify new and innovative ideas to create ‘best in class’ analytics provision 
• Investigate the latest tools and methodologies within the analytics community and propose their use within the business 
• Develop a 360 Customer Data Platform with lead scoring based on demographic and digital interaction data 
• Ensure that clear reporting is in place for KPIs and metrics to enable the business to iterate and improve. Create ‘real-time’ reporting dashboards for stakeholders to analyse campaign performance (utilising Tableau, Heap, GDS) 
• Ensure that there is a clear narrative around the data so that trends and issues are reported back to management in a timely and effective manner 
• Lead, develop and maintain a high performing team including setting KPI’s 

Requirements  

• Experience leading from the front and leading a team of 5 globally. 
• Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources. 
• Understanding of Customer Data Platforms  
• Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes.  
• Understanding of and experience using analytical concepts and statistical techniques 
• Experience working with and creating databases and dashboards using all relevant data to inform decisions.  
• Strong problem solving, quantitative and analytical abilities.  
• Expert using Google Analytics, VWO, data visualization tools such as Tableau and Google Data Studio  
• Experience with Heap/Snowplow or other analytics tools  
• Working knowledge of performance marketing channels (PPC, social media etc) and SEO 
• Understanding of the C4C CRM platform