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Business Support

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Business Support

Company and role overview –

Are you prepared to contribute significantly to a prominent organization in London? We're in search of an accomplished Senior Business Analyst to lead substantial change in our Operating Businesses and stakeholder interactions. This entails a 12-month contract, with the possibility of a 12-month extension, providing an opportunity to be part of a genuinely dynamic and influential initiative.
Main responsibilities –
  • Change Management Specialist: Lead the way in overseeing and monitoring continuous changes to requirements through established change control procedures
  • Analytics-Driven Decision Maker: Uncover, compile, analyse, suggest, and present information that enables informed decisions without leaving a trace
  • Influence with Effectiveness: Take charge of the Business Analyst role in particular projects and initiatives, driving change throughout each phase discreetly
  • Time Management Mastery: Strategically plan and allocate resources, ensuring the achievement of project objectives within the defined project scope without leaving a trace

Requirements –
 
  • Proven skill in extracting, comprehending, and documenting both business and system requirements through past experiences
  • Previous engagement in IT development endeavours, preferably employing iterative software methodologies such as Agile
  • Hands-on involvement in modelling, analysing, and consolidating documentation related to business processes
Business Support

Company and role overview –

The position involves actively supporting the smooth execution of the examination through the timely and quality completion of essential administrative duties. The individual in this role actively participates in conducting live examinations and engages with various external parties, including trainees, role-players, examiners, and consultants. The position operates within a high-profile and high-risk domain of College activities.
 


Main responsibilities

  • Maintaining precise documentation of withdrawn applications and modification requests for appointments, collaborating with supervisors, and making necessary data edits in the College's databases
  • The examination team operates in a sensitive and high-risk sector of the College, tasked with consistently enforcing exam regulations, managing critical examination data, and addressing challenging situations via telephone and email
  • Verifying, categorizing, and documenting invoices for payment while cross-referencing financial transactions
  • Aiding in the organization, recording, and safekeeping of examination materials and correspondences for both immediate retrieval and archival purposes

Requirements –

  • Possessing education equivalent to A-levels
  • Demonstrated administrative expertise, preferably in areas such as examinations, events management, or a related field
  • Strong proficiency in keyboarding
  • Demonstrating a high level of professional conduct
  • Exceptional written and verbal communication abilities
Business Support

Company And Role Overview

The position involves providing direct support to two executive directors of the company, handling tasks such as diary and email management, as well as attending meetings to record minutes. Additionally, responsibilities will extend to various administrative functions overseen by the directors, encompassing HR administration, office management, coordination of company retreats, and oversight of our Information Security Management System.
 

Main Responsibilities

  • Coordination of schedules, emails, and phone calls for 2 directors (including meeting participation and note-taking)
  • Oversight of staff training utilizing iHASCO and Cybsafe platforms
  • Collaboration with the accounts department on payroll matters
  • Arranging corporate retreats and team-building events
  • Overseeing internal projects and certain customer initiatives
  • Conducting the annual office health and safety risk assessment and overseeing subsequent actions


Requirements

  • Proficient and polished in written and verbal communication, with the expectation of engaging with high-level stakeholders in our customer organizations
  • Capable of swiftly grasping new software concepts—while not directly involved in technical tasks, understanding business discussions and client interactions is essential
  • Adhering precisely to organizational procedures and fostering a culture of compliance among employees, especially when dealing with unfamiliar processes
  • Exceptional organizational abilities, adept at prioritizing and managing tasks across various facets of the business and for multiple individuals
 
Business Support

Company and Role Overview 

Newly established in the world of social housing, our client are a semi-independent accommodation service, housing 18-25 year olds. Nurturing their residents, they support, empower and develop their community. With a cultivated positive and dedicated team, our client secure and tailor their services to young people in need.

Main Responsibilities

  • Supervision and support – provide attentive support aligned with individualised care plans and collaborate on tailored support plans.

  • Team collaboration – cultivate a positive working environment, and guide staff for high-quality care.

  • Resident empowerment – encourage life skill development and foster independence, responsibility, and community engagement.

  • Crisis management – assist in crisis resolution prioritising safety and implement emergency procedures.

  • Administration – engage in administrative tasks and budget management.

  • Training and development – contribute to staff training and stay informed about industry standards.

  • Quality assurance – monitor service quality, implement improvements, and conduct regular assessments.

  • Community engagement – foster positive relationships with external agencies and represent the organisation at community events.

Requirements 

  • Full clean driving license

  • Care plan experience (1 year)

  • Semi-independent 16-25 accommodation experience (2 years)

  • Ofsted 16-18 experience (2 years)

  • South London or Uxbridge Location

  • Salary £45-50k

  • Remote/ Hybrid (Negotiable)

  • Regular bonuses

  • Discounted food

  • Company pension

Business Support

Role overview

Our client is currently in the market for a Front of House Receptionist to come and join their busy team. The successful candidate will be responsible for greetings and workplace supervision and aiding with the routine administrative requirements personnel and oversee a bustling assignment list, function independently, employ outstanding discernment and decision-forming, and provide an outstanding customer encounter for both inner (workers and associates) and outer customers.

Responsibilities

  • Offer a top-notch reception to patrons/visitors at the London office, ensuring all guests are well attended to, warmly welcomed, introduced to pertinent members of the team, and that all needs are fulfilled during their visit (pondering Michelin star level service).
  • Oversee and attend the lobby desk in accordance with working hours: Monday to Friday, 8:30 am - 5:30 pm.
  • Oversee meeting room reservations and ensure everyone is accommodated (particularly during busy periods).
  • Respond to lobby calls and oversee deliveries and third-party contractors as they come and go onsite.
  • Be available to oversee impromptu administrative requirements of our client-facing teams.
  • Oversee office introductions for new personnel and support other operational teams with generally acclimating new hires and acquisitions.
  • Organise reception coverage for known periods of absence.
  • Oversee and facilitate entry (occasionally after hours) to the building when needed by landlords, staff, etc.
  • Ensure equipment/technology in meeting rooms is present and fully operational before meetings occur, coordinating with IT and other key members of staff if there are issues.
  • Ensure that meeting rooms are replenished with suitable snacks and drinks, that patron areas and rooms are always kept neat and tidy, and that patron restrooms are clean and tidy before and after meetings.
  • Oversee all matters: Supplier agreements, Supplier entry, building upkeep, Office provisions, Office arrangement, seating configurations, hot desking, etc., Staff communications related to the London office and Kitchen and communal area provisions.
  • Assist the Operations Director as needed with: Agreement and lease discussions, Facilities and building upkeep, Supplier oversight (cleaners).

Requirements

  • 2+ years of experience within a similar or equivalent role and a sound understanding of how to provide an exceptional client service.
  • Strong IT skills, highly proficient in the use of Microsoft Office and a good working knowledge of office machinery (printers, photocopiers, scanners, etc).
  • Excellent written and verbal communication skills with a high level or attention to detail.
Business Support

Role overview

Our client is currently in the market for a Curriculum Administration Officer to come and join their busy team! The successful candidate will address inquiries from internal and external stakeholders promptly as well as aiding curriculum leaders and managers with administrative duties, freeing them to be more effective in their positions.

Responsibilities

  • Managing learner attendance and absence records
  • Supporting with fee and loan evaluations where necessary
  • Overseeing Visiting Educator applications and other personnel paperwork
  • Overseeing staff absence requests and illness documentation
  • Aiding with scheduling adjustments, both in terms of personnel and room allocations
  • Generating purchase requisitions and receipt of goods
  • Organising internal and external meetings
  • Documenting curriculum area and directorate team gatherings
  • Regular supervision of register marking, attendance, and other key performance indicators, guaranteeing that the relevant staff, curriculum leader, or manager address any problems.
  • Coordination with Management Information Systems (MIS), Human Resources (HR), and finance as required.
  • To support with College Open Days and/or Evenings, primary enrolment, and other internal or external events and interview sessions related to the recruitment of new learners. These may, occasionally, take place on a Saturday.
  • To provide, from time to time, administrative assistance to the Quality and Systems Officer, the quality team, and the principal.

Requirements

  • Experience of working in an office environment using administrative systems, including Information Technology
  • Working knowledge of relevant legislation as it affects office practice, and in particular Health & Safety
  • Personal skills in English, Mathematics, and ICT by holding Level 2 qualifications or equivalent.

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