Business Support

Role & Company Overview

The Research Analyst role is focused on international primary and secondary research, including surveys, executive interviews, analysis of data and statistics and report writing. The work is both quantitative and qualitative. The role is varied as you will be involved in reports, consulting, newsletters and conference activities.

Candidates must be fluent in English (essential) : fluency in another language is valuable but not essential. We regularly use European languages but we also use certain non-European languages.

Main Responsibilities

• Conducting research
• Writing reports
• Executing interviews
• Contacting existing and potential customers
• Analysing data and statistics
• Getting involved in projects
• Taking part in training
• Communicating with different and several clients from all over the world
• Attending events and conferences

Requirements

• This vacancy is ideal for candidates with 2-5 years of researcher, analyst or other post-degree experience
• We are looking for motivated graduates able to work on their own and in team
• You should have a good academic background, an understanding of research and analysis and fluent (native standard) written and spoken English
• Successful candidates will typically have a mix of strong communication, writing and numerical skills, and the ability to build relationships with research contacts around the world

Role & Company Overview

The Research Analyst role is focused on international primary and secondary research, including surveys, executive interviews, analysis of data and statistics and report writing. The work is both quantitative and qualitative. The role is varied as you will be involved in reports, consulting, newsletters and conference activities.

Candidates must be fluent in English (essential) : fluency in another language is valuable but not essential. We regularly use European languages but we also use certain non-European languages.

Main Responsibilities

• Conducting research
• Writing reports
• Executing interviews
• Contacting existing and potential customers
• Analysing data and statistics
• Getting involved in projects
• Taking part in training
• Communicating with different and several clients from all over the world
• Attending events and conferences

Requirements

• This vacancy is ideal for candidates with 2-5 years of researcher, analyst or other post-degree experience
• We are looking for motivated graduates able to work on their own and in team
• You should have a good academic background, an understanding of research and analysis and fluent (native standard) written and spoken English
• Successful candidates will typically have a mix of strong communication, writing and numerical skills, and the ability to build relationships with research contacts around the world
• Fluent in Portuguese (essential)

Role Overview

Our client is looking for Business Manager to join their team. The aim of the role is to counsel, execute, and assist team members in ensuring smooth and efficient daily operations. Key areas of focus include finance, compliance (including health and safety), facilities management, IT support, and administrative services. Regular participation in termly meetings on finance, buildings, audit, and risk is mandatory. The Business Manager holds a pivotal role in the Senior Leadership Team, contributing to strategy development and offering advice on financial considerations in decision-making.

Main Responsibilities

• Collaborating with senior-level personnel to provide guidance and leadership in financial affairs, encompassing tasks such as budget formulation, forecasting, crafting a five-year strategic financial plan, and aligning decisions with development plans.
• Engaging with external auditors annually and facilitating the preparation of statutory financial statements.
• Maintaining a vigilant oversight of daily financial operations, which includes monitoring cash flow, handling invoicing, credit control, and payroll.
• Preparing for mid-year and annual audits.
• Evaluating and revising the Risk Register and Emergency Action Plans.
• Updating the Financial Procedures document on an annual basis to guarantee complete compliance.
• Effectively managing compliance in alignment with statutory obligations and providing guidance to the Head and Senior Leadership Team on legal and regulatory matters.
• Ensuring the completion of Fire Risk Assessments and Health and Safety audits as required.
• Supervising the maintenance and enhancement of the premises.
• Engaging in line management responsibilities, including conducting performance evaluations for finance staff, including an ACCA qualified management accountant, premises staff, and fundraising staff.
• Taking the lead on cyber security and GDPR training.

Requirements

• A professional accountancy qualification: ACCA and or CIPFA or similar

• A relevant degree or equivalent qualification
• Proven experience within a public sector
• Experience in change management, as well as financial management
• The ability to work with senior leaders and stakeholders

Role Overview

Main Responsibilities

• Provide support to Senior Leaders in overseeing day-to-day operations.
• Enter and edit data, producing relevant reports and analyses.
• Handle records and related correspondence discreetly.
• Coordinate work experience placements as required.
• Fulfill work-related learning tasks as instructed by senior management.
• Arrange meetings and manage incoming calls and emails.
• Distribute and dispatch various correspondences as needed.
• Organize filing of correspondences and related documents.
• Perform general word processing and administrative tasks as directed by superiors.
• Ensure secure storage, access, and issuance of confidential information.

Requirements

• Educated to at least A level or equivalent
• Proven record of administrative efficiency with attention to detail
• Basic knowledge of GDPR and cyber security
• The ability to communicate effectively and comfortably with all members of a diverse community
• Sound IT skills and ready to use a range of software once trained to do so
• The ability to use Microsoft Excel to create record and report data
• Able to plan and organise work flows to meet deadlines
• Understand the need for confidentiality and data security

Company and Role Overview 

Main Responsibilities

• Change Management Specialist: Lead the way in overseeing and monitoring continuous changes to requirements through established change control procedures
• Analytics-Driven Decision Maker: Uncover, compile, analyse, suggest, and present information that enables informed decisions without leaving a trace
• Influence with Effectiveness: Take charge of the Business Analyst role in particular projects and initiatives, driving change throughout each phase discreetly
• Time Management Mastery: Strategically plan and allocate resources, ensuring the achievement of project objectives within the defined project scope without leaving a trace

Requirements 

• Proven skill in extracting, comprehending, and documenting both business and system requirements through past experiences
• Previous engagement in IT development endeavours, preferably employing iterative software methodologies such as Agile
• Hands-on involvement in modelling, analysing, and consolidating documentation related to business processes

Role Overview

Responsibilities

• Assist managers in preparing job descriptions and person specifications informed by team analysis for recruitment purposes, including advertising vacancies and monitoring interest on LinkedIn, websites, and job boards, making suggestions for remedial action when necessary.
• Respond to all potential candidate enquiries, support with shortlisting and schedule interviews and tests.
• Take part in interview panels when required and arrange candidate feedback upon request.
• Undertake reference and document checks and prepare employment contracts, based on existing templates.

• Prepare induction packs (regularly review and update information packs on a regular basis) in collaboration with Heads of Department and arrange departmental/organisational inductions.
• Participate in international HR onboarding activities.

• Ensure all staff receive regular reviews during their probationary period, and annual feedback documentation is completed and filed.
• Prepare reports on performance for the Country Manager to review.

• Research and identify external training partners and book training courses and assist and coordinate internal training opportunities.
• Create a centralized hub for all training measurement reporting and recording.
• Monitor, track, and collect all documentation related to internal or external training that occurs, ensuring employee sign off.

• Support the HR Manager in the preparation of payroll for each month, including starters/leavers, contract variations, sick pay, maternity pay etc.
• Undertake administration relating to the workplace pension scheme, cycle to work, eyecare vouchers, flu jab, and season ticket loans.
• Administer requests for flexible working, maternity/paternity/adoption leave, time off for dependents, etc.
• Assist managers with employee relations issues such as absence management, grievance, disciplinary, and dismissal, in accordance with company policy and employment legislation.

• Maintain accurate and up-to-date personnel files both in hard copy and electronically, ensuring compliance with Data Protection legislation.
• Prepare HR correspondence, such as changes to Terms and Conditions of employment, end of probation, termination, etc.
• Collect and report upon data relating to a number of topics, such as recruitment, diversity, staff absence, and turnover.
• Administer the exit process for leavers, including exit interviews and return of company property.
• Assist in reviewing and updating HR policies and procedures, ensuring these are effective for the business and reflect current legislation and best practice.
• Ensure all assigned onboarding and offboarding tasks within the HR system are up to date and prepare folders with HR Correspondence templates.

• Meet with HR Manager for the purpose of regular supervision and appraisal.

Requirements

• Educated to Degree level or relevant HR Certification or Experience.
• Proven experience of HR Generalist roles
• Good communication, listening and interpersonal skills, with the ability to write and communicate to applicants, supporters, stakeholders and colleagues at all levels (both written and verbal, in a friendly and professional manner).
• Excellent administration and organisational skills.
• Good IT skills including an understanding of Microsoft Office suite of programmes. such as Word, Excel, Outlook etc.