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Trades Sales Receptionist


Job Description

Company and role overview –

This long-standing company, with a history spanning over a century, is currently offering an exciting opportunity for a combined Trade Sales Reception position. The role involves working within a dynamic and fast-paced team environment, where responsibilities include processing customer orders and addressing inquiries efficiently via email, phone, or in-person interactions, with an emphasis on delivering top-notch customer service.

Responsibilities –

  • Greeting and assisting customers and visitors warmly
  • Managing orders and inquiries through various channels such as email, phone, and face-to-face interactions
  • Maintaining general awareness of data protection protocols
  • Distribute necessary forms for contractors, including contractor forms, hot works permits, and asbestos forms, as needed
  • Keep abreast of new products and adopt an upselling approach

Requirements –

  • Demonstrate effective communication abilities
  • Exhibit strong dedication as a team player
  • Possess outstanding customer service skills
  • Showcase a track record of experience in Trade Sales Counter roles with extensive face-to-face interaction

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