About Luke

Role Overview

Responsibilities

• Ensuring that each young person has an assigned primary worker and team member are aware of each child’s relevant plans and their responsibilities for its implementation.
• Performing the role of "on-call manager" to provide out-of-hours support for the home, on a rotating basis
• Attending childcare reviews and planning meetings to provide information and achieve optimal outcomes for young people
• Maintaining accurate written records to record information and enable regular monitoring and evaluation to occur
• Working in partnership with parents, caregivers, and other professionals to safeguard and promote the welfare of young people
• Assisting with the recruitment and retention of staff, including induction training for new staff into the home
• Providing consultation and informal advice and support to staff in relation to day-to-day matters
• Conducting annual appraisals of staff, addressing issues concerning conduct and competence of staff where necessary
• Ensuring that budgets and resources are allocated appropriately and managed effectively, and the use of finances is properly monitored, including petty cash returns and staff attendance records
• Developing, in consultation with young people and staff, routines concerning all aspects of child care, creating schedules that fit best
• Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards

Requirements

• Knowledge of the Children Act and other relevant legislation
• Diploma L3 Residential Childcare (or equivalent)
• Willingness to complete Diploma L5 L&M in H&SC
•  Knowledge of CHR 2015 and the QS

Company and Role Overview

Our client is a large retail organisation and are looking to add a skilled Retail Sales Assistant to come and join their busy team! The ideal candidate will be required to supervise the shop floor, responsible for increasing sales, engagement, and enriching customer experiences.
 

Main Responsibilities

• Proactively selling products
• Correct cash system handling
• Responsible for shop operations
• Ensuring the shop floor is kept to a high standard
• Training new colleagues
• Provide excellence Customer Service, consistently looking for ways to improve with the team
• Ensure all deliveries are accurately checked and discrepancies are reported to Head Office
• Assisting with organisation of in-store events and brand activation to promote the store

Requirements

• Assortment and Category knowledge
• Experience within retail/hospitality role
• Good command of the English language
• Excellent time management and task prioritisation

Company And Role Overview –
Join our client in making a real difference! As a mentor, you will empower young people in schools and communities who are at risk of school exclusion, grappling with mental health issues, or involved in Serious Youth Violence. You'll engage with them through dynamic one-on-one sessions, vibrant after-school programs, exciting positive activities, and enriching holiday initiatives. Be a part of a transformative journey and help shape brighter futures!
Main Responsibilities –

• Maintain exceptional standards of customer service and care consistently
• Take ownership of personal professional growth and engage in relevant training and activities, both internally and externally
• Perform all tasks in compliance with Health & Safety regulations
• Uphold and actively support the equal opportunities policy, working to eliminate discrimination based on race, gender, disability, sexual orientation, age, or status in our services 

Requirements –

• At least two years of full-time, paid experience working with challenging youth
• Minimum of a Level 3 qualification in youth work or equivalent, along with Level 2 in English
• Proven ability to work effectively both independently and as part of a team
• A keen interest in topics related to teaching and learning

Company And Role Overview –

Exciting news! Our client, a prestigious and rapidly expanding accountancy firm celebrated for its exceptional accounting and advisory services, is gearing up for a thrilling period of expansion. They're on the lookout for a skilled semi-senior accountant to join their award-winning team in a client-facing role. If you're passionate about accounting principles, financial analysis, and regulatory compliance, coupled with top-notch communication and interpersonal skills, this is the opportunity for you! As part of this dynamic team, you'll be tasked with fostering client relationships, providing invaluable financial guidance, and expertly handling the preparation of accounts, CT600, and personal tax returns for a diverse range of entities including companies, partnerships, and sole traders. Join us in this exciting journey of growth and success!

Main Responsibilities –

• Addressing client inquiries
• Offering forecasts, references, management accounts, and budgeting as needed
• Streamlining client business functions and eliminating inefficiencies
• Reporting directly to department heads
• Serving as the main contact for a portfolio of clients to establish and sustain robust relationships
• Ensuring the delivery of precise, high-quality work and compliance with risk management standards

Requirements –

• At least 3 years of experience in an accounts and client-facing position
• Relevant accounting background in a comparable role
• Strong communication and interpersonal skills for effective teamwork
• Exceptional organizational and time management skills to prioritize tasks and adhere to deadlines

Company And Role Overview –

Join our client, an award-winning and rapidly growing accountancy firm, dedicated to providing top-tier accounting and advisory services! As they embark on this thrilling phase of expansion, we are on the hunt for a dynamic and results-driven Assistant Cloud Manager to become a part of their vibrant team. In this pivotal role, you’ll ensure the precision and timely submission of VAT returns and deliver insightful management figures that empower clients' decision-making processes. You'll also have the exciting opportunity to build strong relationships with clients, deeply understand their businesses, and identify ways to boost efficiencies within their finance departments. If you're ready to make a significant impact and grow with an innovative firm, this role is perfect for you!

Main Responsibilities –

• Manage team workflow and prioritize tasks to ensure all deadlines are met
• Perform initial bookkeeping using cloud-based software and automation to establish efficient processes and systems for new clients, enabling effective delegation to team members
• Respond promptly to internal and client inquiries
• Address historical bookkeeping issues as needed
• Offer bookkeeping training and support to clients, both in person and online, for Xero, Dext, and other necessary applications

Requirements –

• In-depth knowledge of accounting and tax principles
• ???????Exceptional communication skills
• Ability to understand and adapt to the personalities of team members and clients
• Familiarity with VAT and bookkeeping software such as Xero, Dext, A2X, etc
• Strong decision-making and problem-solving abilities

Company And Role Overview -

Are you ready to dive into the fast-paced world of mortgages and protection services? Join our vibrant team and become an essential member of our close-knit group! As a key player, you'll provide crucial administrative support to our Mortgage Team, ensuring seamless operations from application processing to client service. With around 20 applications and £40,000 of procuration fees managed each month, your attention to detail, productivity, and dedication to client happiness will be the driving force behind our success. Ready to take on this thrilling adventure? Your journey starts here, with direct reporting to our esteemed Mortgage Director!
 

Main Responsibilities –

• Handling the submission and processing of mortgage, protection, and equity release transactions
• Preparing and dispatching documentation using secure platforms like DocuSign
• Methodically recording and organizing all pertinent correspondence for proper documentation
• Upholding the highest standards of professionalism and accuracy in client interactions
• Inputting new cases into Intelligent Office and ensuring the accuracy of mortgage data
• Sustaining the resource library for the mortgage department, including updating documents like Terms of Business and Factfinds as needed

Company And Role Overview –

Our customer represents a bespoke consultancy in wealth management, asset administration, and personnel benefits consultancy. Being entirely autonomous enables them to offer impartial guidance tailored to each client's needs, provided by seasoned professionals in financial services. Their foundation rests upon principles of integrity and reliance, prioritizing their clients' welfare for the success of their enterprise.
The role entails furnishing top-tier personal assistant and general administrative support to the Private Client Director within a dynamic team setting. It demands adeptness in aiding the team in furnishing an unparalleled comprehensive financial planning service to both prospective and current clients. We seek a candidate possessing exceptional precision, the capacity for independent and collaborative work, and the initiative to secure optimal outcomes for clients and the team alike.

Main Responsibilities  -

• Follow up with clients to obtain necessary documents and details
• Collaborate with the Senior Private Client Administrator to oversee and manage the yearly suitability review timetable
• Assess client risk tolerance levels and conduct anti-money laundering verifications
• Prepare meeting agendas and gather requisite information ahead of client appointments, as needed
• Coordinate with product suppliers to guarantee the timely receipt and processing of all applications

Requirements –

• Over three years of involvement in the autonomous domain of the financial services sector, in a pertinent administrative capacity such as family office or catering to High Net Worth/Ultra High Net Worth individuals in Independent Financial Advisor/Wealth Management settings
• Proven track record of providing top-tier client service
• Ability to function effectively under self-direction, applying a pragmatic approach to daily tasks
• Proficient in IT, particularly Excel, with strong technical capabilities

Company & Role Overview

Our client specialising in chemical distribution across the world is looking for a commercial aware Graduate Logistics Officer to join their Logistics & Business team. The main objective as a Logistics Officer is to support the business manager and general management team in achieving its overall goals and objectives. 
 

Main Responsibilities

• As a Logistics Officer  you will be providing logistics advice to the business managers
• Assist the business managers by raising opportunities identified to increase their profits generated or to improve the effectiveness and efficiency of their working
• The Logistics Officer will add positivity to the customer experience by providing good customer service
• Learning from the logistics support process to identify and communicate matters of business improvement
• Monitoring and reporting deal profitability, ensuring that all direct costs, where practicable, are attributed to the deals
• Monitoring business manager's working capital usage: stock, prepayments, debtors, cash, creditors and accruals
• Have clear audit trails of all elements of information reporting

Requirements

• Educated to masters or degree level (2:1 or Above logistics, supply chain or chemical related degree)
• Some work experience in a customer service or Logistics Officer role 
• Excellent communications skills 
• IT literate 
• Strong attitude to work and learning 
• Proactive and can do attitude 

Company and Role Overview

Our client is a large retail organisation and are looking to add a skilled Retail Sales Assistant to come and join their busy team! The ideal candidate will be required to supervise the shop floor, responsible for increasing sales, engagement, and enriching customer experiences.
 

Main Responsibilities

• Proactively selling products
• Correct cash system handling
• Responsible for shop operations
• Ensuring the shop floor is kept to a high standard
• Training new colleagues
• Provide excellence Customer Service, consistently looking for ways to improve with the team
• Ensure all deliveries are accurately checked and discrepancies are reported to Head Office
• Assisting with organisation of in-store events and brand activation to promote the store

Requirements

• Assortment and Category knowledge
• Experience within retail/hospitality role
• Good command of the English language
• Excellent time management and task prioritisation

Company And Role Overview 

A thrilling prospect unfolds for a dynamic bilingual Executive Assistant proficient in Spanish, poised to provide executive-level support within a flourishing and esteemed technology enterprise. As a strategic partner to the Executives, the triumphant candidate will radiate confidence and showcase the knack for foreseeing future needs, guaranteeing immaculate organization and preparation through seamless collaboration and astute prioritization.

Main Responsibilities 

• Manage executives' schedules and appointments
• Arrange travel logistics, including flights, itineraries, visas, and expenses
• Act as a primary point of contact
• Coordinate internal and external meetings, drafting agendas and distributing minutes
• Monitor emails and prioritize urgent correspondence
• Serve as the liaison for members of the leadership team
• Prepare materials for quarterly Board meetings

Requirements 

• Fluent in both Spanish and English
• Demonstrated experience in supporting senior-level executives as a Personal Assistant/Executive Assistant
• Exceptional levels of discretion and confidentiality
• Proficiency in MS Office and administrative tasks

Company and Role Overview 

To champion the achievement of the Statement of Purpose's objectives, stepping in to support the Registered Manager whenever needed. Assume the role of deputy in the absence of the Registered Manager. Lead and guide staff to ensure the complete fulfilment of children and young people's needs. Interact directly with children and young individuals as appropriate, fostering meaningful connections. Take the lead in handling child protection concerns and addressing complaints effectively. Collaborate closely with fellow professionals to drive optimal outcomes for young people. Offer guidance and support to staff in alignment with rigorous Quality Standards. Champion equal entitlement for all young people to have their needs met equitably and justly. As the Deputy Manager, spearhead the advocacy for equal opportunities and boldly address any discriminatory behaviour or practices targeting young people or colleagues, regardless of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.

Main Responsibilities 

• Ensuring each young person is assigned a dedicated key worker
• Ensuring all staff members are briefed on each child's relevant plans and their corresponding responsibilities for execution
• Maintaining precise written records for information tracking and facilitating regular monitoring and evaluation
• Providing managerial oversight and guidance regarding staff duties and obligations
• Taking charge of shift planning and ensuring smooth operations during duty hours
• Effectively managing budgets and meticulously monitoring financial usage, including petty cash returns and staff attendance records
• Addressing all administrative matters within the Home and delivering weekly management information reports
• Assisting the Registered Manager in implementing all facets of the Statement of Purpose
• Performing all other reasonable tasks as instructed by the Registered Manager

Requirements 

• Diploma L3 Residential Childcare (or equivalent)
• Secondary education with a good standard of literacy and numeracy
• Knowledge of CHR 2015 and the QS
• Ability to motivate and enthuse staff
• Knowledge of the Children Act and other relevant legislation
• 12 months relevant supervisory experience