Company and role overview

Our client is currently searching for an Interim Head of People Insights to come and join their busy team! The role will require leading the people analytics service – developing and providing relevant workforce planning tools, methodologies, and research for leaders. The candidate will collaborate with different team/s and stakeholders to deliver information accurately and efficiently.

Main responsibilities

• Manage the measuring of KPIs to ensure on-track delivery of work programmes, ensuring the activity carried out helps achieve the outcomes set.
• Ensure an accurate oversight and tracking of relevant programmes of work which incorporates governance, resource management and performance planning to ensure budget, systems and resources deliver best outcomes.
• Represent the entire function at key strategic meetings to ensure that the component parts are integrated.
• Collaborate with key stakeholders across organisation policy & strategy, business planning, finance, procurement, and technology services.
• Ensure an apparent approach to development and delivery of the workforce strategy, including monitoring professional and industry trends and forecasts for future.
• Control of key documents and plans for the function including the People Plan, the functional business plan, service offer, & budget management.
• Run the people analytics service to provide management information, access to people analytics resources as well as ownership of the functions statutory returns such as gender pay gap, national minimum dataset for social workers and annual diversity reporting.
• Steer the performance of HR related technology including release management, re-procurement, overseeing new module implementations, account management, license management and supplier management.

Requirements

• Educated to degree level or equivalent by experience or expert knowledge in relevant professional area
• Exceptional analytical skills, and a range of analytical tools including Excel, Power BI & OTBI
• Proven experience of programme and project management, strategic planning, budget management, analysis of data and reporting is essential.
• Good understanding of metrics, measures, and people analytics.
• Understanding of good governance in data management and producing statutory reports.

Company and role overview

Our client is currently in the market for an Interim Service Operations Manager to come and join their busy team! The candidate will be directly responsible for 2 Team Leads and approximately 20 staff as well as engage with business stakeholders to proactively manage and reduce the number of desktop applications used as well as meeting business needs.

Main responsibilities

• Leading the Operational Teams to meet continuously maintain and/or improve the quality agreed service levels, ensuring the required quality of services are delivered in support of business operations.
• Manage and monitor team productivity and raising any issues as they come to light to ensure maximum efficiency.
• Ensure ITIL service management practices such as IT Asset Management and Service Configuration Management are followed, and software updates and security patches are implemented on a timely basis.
• Assess KPI metrics, trend analysis and customer feedback to drive continuous improvement of service practices.
• Understand up-to-date service desk best practices and manage the transition and improve elements of the current service model.

• Maintain relationships with other teams across the company and external organisations that support the delivery of their services.

Requirements

• Excellent written, verbal communication and presentational, and customer service skills
• Degree level or equivalent in experience in a relevant subject.
• Hold ITIL accreditation or equivalent professional qualification
• Experience in an Operations Management role
• Familiarity with ICT related frameworks, standards, services, or models would be desirable

Company and role overview

Our client is searching for an ambitious Procurement Support Officer to join their busy team. The candidate will support the procurement function by dealing with queries from suppliers and seek potential improvements regarding the management of suppliers. The candidate will also perform contract administration duties as well as low level sourcing.

Main responsibilities

• Manage responses and customer queries, providing support to market events and planning, negotiating, and executing the performance of customer interactions.
• Manage contracts to ensure criteria are met and any contractual, commercial or market risks are identified, and appropriate justifications are put in place.
• Deal with supplier correspondence, ensuring communication is conducted professionally, transparently, and in a fair manner
• Ensure compliance standards are met regarding the sourcing processes
• Lead the development, planning and delivery of improvement projects, confirming effective stakeholder management and compliance requirements.

Requirements

• Educated to ‘A’ Level standard and/or qualification
• Experience of working in a commercial environment
• Proficient in using Microsoft packages such as Word, Excel, and PowerPoint
• Strong communication; verbal, written and presentation skills

Company and role overview

Our client is searching for a Licence Manager Lead, to come and join their busy team! The candidate will deal with a variety of technology services and will be responsible for the software management processes from acquisition to maintenance renewals. This role is also responsible for the lifecycle planning and management of the best suited software estates.

Main responsibilities

• Central point of contact for all software, licensing, and support contract queries
• Provide technical advice during contract negotiations, working alongside other teams/members
• Responsible for the management of the end-to-end lifecycle of all software products
• Ensure the accuracy of all recorded configuration item data
• Design and manage software’s such as metrics, benchmarks and audit activities ensuring compliance with all regulations and legislations
• Analyse and enhance internal software procedures, including but not limited to identification, facilitation, implementation, and improvement for managing software licences.

Requirements

• Educated to degree Level or equivalent by experience
• Professional certification related to Software Asset Management (e.g., IAITAM, CSAM or equivalent, Microsoft MCP)
• Understanding of Cloud service-based consumption models
• Knowledge on the common software products (e.g., Microsoft, Oracle, Adobe)

Company and role overview

Our client is searching for a Licence Manager Lead, to come and join their busy team! The candidate will deal with a variety of technology services and will be responsible for the software management processes from acquisition to maintenance renewals. This role is also responsible for the lifecycle planning and management of the best suited software estates.

Main responsibilities

• Central point of contact for all software, licensing, and support contract queries
• Provide technical advice during contract negotiations, working alongside other teams/members
• Responsible for the management of the end-to-end lifecycle of all software products
• Ensure the accuracy of all recorded configuration item data
• Design and manage software’s such as metrics, benchmarks and audit activities ensuring compliance with all regulations and legislations
• Analyse and enhance internal software procedures, including but not limited to identification, facilitation, implementation, and improvement for managing software licences.

Requirements

• Educated to degree Level or equivalent by experience
• Professional certification related to Software Asset Management (e.g., IAITAM, CSAM or equivalent, Microsoft MCP)
• Understanding of Cloud service-based consumption models
• Knowledge on the common software products (e.g., Microsoft, Oracle, Adobe)

Company and role overview

Our client is currently in the market for a Business Support Assistant to come and join their busy team! The candidate will be responsible for a range of customer focused administration services as well as providing support to internal customers, partners, and suppliers. There will be some administrative duties to perform such as updating data bases, minute taking, directing customer queries to ensure the team deliver the best possible service.

Main responsibilities

• Providing efficient and effective administration and reception services, internally and externally customers
• Acting as a professional representative of the Business Support service locally
• Dealing with customers inquiries, face to face and via telephone or redirecting to the relevant professionals
• Providing support to the team or service with the organisation of events, conferences, and workshops
• Dealing with correspondence, providing meeting support in terms of minute taking, documentation and finance support

Requirements

• Educated to RQF Level 2 (GCSE) including maths and English or an equivalent
• Competence of MS Office applications and practical applications
• Ability to use computerised systems with a high level of speed and accuracy.
• Experience of managing electronic or hard copy filing systems.
• Clear verbal, electronic, and written skills of communication.

Company and role overview

Our client is currently searching for a meticulous People and Transformation Performance and Analytics Lead. The candidate will work in a large team, communicating with leadership teams, customers, and stakeholders to improve and benefit the performance of all services across the function in the workforce. The candidate will encourage the companies’ ambitions and help overcome challenges to ensure success.

Main responsibilities

• Lead the People and Transformation Performance and People Analytics team in the design, delivery, production, and socialisation of performance
• Responsible for the delivery of products to assure the Leadership team of the deliveries
• Interact with multiple stakeholders that track deliveries, status, risks, and issues
• Maintain and nurture collaborative relationships with internal teams as well as external networks in the same sector
• Work within the team to co-ordinate the Risk Management, Strategy and Audit to construct a work programme/functional Audit agenda
• Develop internal procedures to ensure data collection, analysis and presentation is accurate
• Communicate with customers, individuals, and communities to develop achievable outcomes (resolving issues where necessary)

Requirements

• Batchelors degree in a relevant field
• Project Management/Work Programme management experience
• Understanding of query building, report running and extraction – particularly including Oracle (Discoverer, BIP, OBIEE), Oracle Cloud, Cornerstone-On-Demand, Selenity and Forecast).
• Experience of end-to-end data processes
• Strong stakeholder management experience, presenting complex data, simply

Company and role overview

Our client is searching for a resourceful Business Support Administrator to come and join their busy team. The candidate will be expected to perform general administrative duties as well as customer focused administration/services and will regularly deal with advanced software’s and systems.  

Main responsibilities

• Provide efficient and effective administration, and reception services internally and externally
• Undertaking the most complex business support activities with some support from other teams/team members
• Effectively meet deadlines and SLAs and proactively communicating with customers and/line manager/s
• Resolving customer queries, informing customers and line managers when necessary
• Providing advice and guidance to Business Support Assistants and work placements
• Maintaining an up-to-date knowledge of processes, corporate systems, and standards

Requirements

• Educated to RQF Level 2 (GCSE), including Maths and English or another equivalent
• Clear verbal, electronic, and written skills of communication.
• Knowledge of document management processes and associated legislation.
• Computer literacy, advanced knowledge of relevant software and systems

Company and role overview

Our client is searching for a strategic and adaptable Campaigns Adviser to join their team. The candidate will work with the Senior Campaign Advisor to manage high-quality campaigns. The role requires the candidate to also support every stage of planning, creation, amplification, engagement and evaluation when organising campaigns.

Main responsibilities

• Engage with stakeholders on a consultative basis and attend project meetings
• Responsible for the successful implementation of the corporate campaign’s strategy, together with the Senior Campaign Advisor
• Demonstrate relevant marketing tactics with varying objectives including email, social and web assets.
• Manage the delivery of a programme of corporate campaigns including
• Planning strategy, execution, and evaluation, working with internal and external stakeholders
• responsible for briefing and overseeing the work of internal and external specialists

Requirements

• Educated to degree level or equivalent by experience
• Evidence of continuing professional development and expert knowledge in relevant professional area.
• Demonstrable experience of campaigns marketing.
• Experience of working in a political environment, skills in understanding and responding to different perspectives and taking a cross organisational perspective (desirable).
• Proven experience in a Communications and Marketing advisory/consultancy roles.

Company and role overview

Our client is searching for friendly and resourceful People Business Partner to join their busy team.

The role of the candidate will be to support the company/team to build and maintain relationships with other businesses and clients. The candidate must be credible and willing to support and lead the team on a strategic level.

Main responsibilities

• Operational planning and performance review
• Maintain relationships internally and externally with other teams, clients, and organisations
• Suggest and implement ideas to improve the area of work
• Monitor and evaluate functional workforce performance, leading on analysis, reporting and capability needs specifications, giving advice within the organisation's policy framework
• Acting as confidant and forming alliances with internal and external stakeholders
• Taking a lead role in the development, monitoring, and assessment of annual performance objectives for Executive Directors and their leadership teams
• Build, manage, and maintain trusted relationships with senior leaders
• Supporting seniors to understand, assess and improve team capability, increase capacity, and prioritise the factors which have the greatest impact to the company

Requirements

• Extensive experience as a senior HR professional
• Understanding of the broad legal context and employee relations
• Educated to degree level or equivalent by experience and is professionally qualified to MCIPD and ideally FCIPD

Company & Role Overview 

Our client is one of the UK's leading FMCG suppliers and distributors and are looking for an enthusiastic Ecommerce/Digital Designer to join their dynamic team in East London.
 

Main Responsibilities

• Creating and developing branding and digital assets for use on our ecommerce sites, including landing pages
• Working with the Social Media Executive and Digital Marketing Executive to develop engaging social media banners and email campaigns
• Ensuring the brand and company image is delivered consistently across all our online marketing channels
• Continually exploring and pushing creative boundaries that engages and converts

Requirements 

• Experience working in an retail/ecommerce environment
• Experience designing for different platforms, including mobile and responsive
• Excellent Photoshop and overall Adobe Creative Suite skills
• HTML/CSS knowledge
• Creative and continually exploring new ideas
• Able to work on your own and as part of the digital team
• Experience on Shopify
• Experience in digital marketing, in particular working in a retail/ecommerce environment (desirable)