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About Tolga

Tolga

Business Manager

Personality Questionnaire 

 

The zombie apocalypse is coming, who are 3 people you want on your team?

Nigel, Luke & Nazia

 

If you had to eat one meal everyday for the rest of your life what would it be?

Mixed shish grill

 

What is your favourite TV show?

Breaking Bad

 

What is your favourite animal?

Owl

 

Who is your favourite fictional character? Would you trade places with them?

Batman, Yes

 

What’s your dream holiday destination?

Vegas

 

If you could live in one fictional universe, which one would you choose?

Avatar

 

What is your favourite song?

Thriller - Micheal Jackson

 

If you could rename yourself, what name would you pick?

Bruce Wayne

 
 
 

Browse Tolga latest jobs

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Company and role overview

Our client is currently in the market for a Digital Learner Producer to come and join their busy team! The candidate will work with stakeholders across the various departments and be supported by a group of consultants with expertise in online learning and digital development to evolve the companies online offers.

 

Main responsibilities

  • Implement the recommendations from the school’s recent digital audit to drive forward development of digital learning user experience
  • Coordinate delivery of new digital learning approaches and online resources
  • Ensure underlying systems and processes are streamlined
  • Advise and coordinate procurement of new digital learning equipment and services as appropriate
  • Manage and assist with workshops, ideation and other pre-production work
  • Manage project budgets to derive best value from investment
  • Assist the Director of Education with development of training resources for students and staff
  • Feed into the creation of rich promotional content for marketing new online resources
  • Provide data to feed into quarterly progress reports for senior management and funders and formal success measurement processes

 

Requirements

  • Knowledge of the potential of the web and digital technologies to enhance learning for different audiences
  • Experience of developing high quality online learning content
  • Direct experience of the technical and logistical issues involved in managing live online engagement
  • Excellent communication and interpersonal skills, with ability to collaborate effectively with a range of different stakeholders
  • Ability to write clearly and present information in a professional manner
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£18 - £18

Company & Role Overview

Our client a registered charity in the health care sector is seeking a hardworking Graduate Helpdesk Administrator to come and join their team. The role will be a Temporary contract, hybrid working. The candidate will need to be immediately available.

Deadline for applications is Thursday 4th August.

Main Responsibilities

  • Be first point of contact for colleagues and clients
  • Handling a high volume of calls from internal and external stakeholders
  • Training and giving advice on using the IT platforms
  • Responsive in troubleshooting and resolving issues
  • Providing excellent customer service and a high level of professionalism

Requirements

  • IT literate and comfortable getting up to speed quickly in using new IT software
  • Good knowledge and understanding of computer hardware and browser settings.
  • Able to diagnose and resolve a range of basic IT issues with audio / video / screen resolution
  • Good verbal and written communication skills (highly intelligible English speaking is essential)
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Company and Role Overview

Our clients who is an education provider is looking for a skilled Head of Finance to come and join their busy team. The aim of this role to manage the efficient and accurate processing of all daily accounting transactions and financial information. The position will also be accountable to the Trust Company Secretary for Trust level financial management and reporting.

Key responsibilities for this role will include financial planning, reporting and control; liaison with Auditors and Bankers and supporting the development of financial management across the School, College and Trust.

 

Main responsibilities

  • Provide robust, expert financial support and advice to the School Bursar and College Bursar, leadership teams and Finance and General-Purpose Committees.
  • Deputise for the School Bursar or College Bursar on financial matters as required.
  • Work closely with the leadership teams to ensure that our financial systems and processes are agile, providing support and guidance to colleagues in using them.
  • Monitor performance and ensure financial KPI’s and targets are met or exceeded.
  • Provide financial modelling and impact analysis e.g., inflation, activity projections.
  • Ensure monthly, quarterly, and annual financial reports are provided to managers.
  • Annual statutory consolidated financial reporting, in line with charities SORP, ensuring successful audits and timely compliance with all annual returns.
  • Ensure that all process and procedures and arrangements are in place for detecting and reporting fraud and support any investigative procedures as required.
  • Manage consultants and other third-party contractors as required.
  • Provide leadership to enhance ways of working as a team, providing high quality advice and levels of service to the organisation.

 

Requirements

  • Track record of leading a successful finance team, managing a high-calibre, multi-disciplinary and multi-site team to deliver against demanding timescales.
  • Excellent analytical and reasoning skills.
  • Proven experience of developing financial models, operating principles, and managing complex budgeting and reporting processes.
  • Demonstrable experience of working at a strategic level and being responsive to change.
  • Experience of developing finance practice and making improvements to service delivery.
  • Proven project and team management capability.
  • Qualified Finance professional: ACCA, ACA or CIMA.

Company & Role Overview

We are currently recruiting for 2 full time crown court clerk to join the team at the Crown Court with our client, The Ministry of Justice based in Central London. This is a fantastic opportunity to join an organisation that offers training and a great working environment. The key purpose of the role is to manage the courtrooms to ensure that cases are dealt with promptly in liaison with the judiciary, legal professionals and staff.

 If you have strong legal background skills and have confidence in dealing with various stakeholders then this may be the role for you. Law Graduates will also be considered for this role.

Main Responsibilities

  • Ensure that a comprehensive log is kept of representation order and that a judges report is available at all sentence hearings
  • Accurately prepare case summaries for resident judge
  • Ensure that applications for representation orders are checked and approved upon authorisation of the judge
  • Undertake any allocated tasks as part of the role I.e. PA role to Judiciary when required; arranging marshalling and swearing in of Justices
  • Ensure efficient through put of listed work in the allocated court room on a daily basis; giving appropriate support to judiciary and keeping the list office and other agencies fully appraised of developments

Requirements

  • Someone with the ability to work within a team
  • Strong communication skills (verbal and written)
  • Competent user of Microsoft packages
  • Excellent customer service
  • Ability to work with people on all levels
  • Team leading experience desirable but not essential
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£25,000 - £25,000

Company and role overview

Our client is currently in the market for a Graduate Registrations Advisor to come and join their busy team. The Graduate will be required to respond to registration enquiries both on the telephone and in writing from stakeholders. As well as a lot of administrative duties such as handling calls, processing applicants and maintaining paper and electronic systems, ensuring information is kept up-to date.

Multiple positions available – permanent, temporary and contact!

 

Main responsibilities

  • To handle a high volume of complex calls, registration processes and other admin duties.
  • To undertake the administration of the entire Registration process.
  • To enter applicants’ data on to the internal systems and process applications for external assessment efficiently.
  • To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
  • To respond to complex email and written enquiries.
  • To contribute to and assist in projects relating to the Registration Department as and when needed.
  • Represent relevant departments in events and meetings where appropriate
  • To arrange assessment/training days and ensure they run smoothly

 

Requirements

  • Educated to a Degree Level
  • Excellent written and verbal communication skills
  • Experience in customer service, call handing or administration
  • Knowledge and/or experience using Microsoft Office
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Company & Role Overview

Our client in the Education sector is currently in the market for a Head of Finance to come and join their busy team! The candidate will monitor and manage the schools’ internal financial controls and administration to ensure accurate and timely finances and revenue growth is promoted. The candidate will work with HR and other senior leads confirming financial advice.

This role is part time £65,000 (Pro Rata)

Main Responsibilities

  • Manage the Financial Coordinator and supervise/liaise with departments directly involved in sales, donations, payroll and transactions.
  • Develop, maintain and implement internal audit programmes to ensure efficient financial management, complying with relevant regulations.
  • Support the Principal in signatory, reviews and authorization of payroll, co-authorising with Chair of Finance.
  • Liaise with internal shareholders and finance teams, preparing monthly invoices
  • Liaise with external advisors such as accountants
  • Analyse and monitor trends in KPI’s, predicting ROI
  • Asses, manage and review the school’s financial regulations adhering to the relevant policies
  • Prepare Statutory Accounts and plan/co-ordinate the annual audit
  • Participate in meetings (e.g. audit planning meetings) to inform stakeholders on financial updates

Requirements

  • Bachelor’s degree in finance, accounting or relevant field
  • CA, ACCA, CIMA or equivalent
  • Previous experience with accounting and management software’s
  • Expertise in MS Excel
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Company and role overview

Our client is currently in the market for a Strategic Account Manager to come and join their busy team! The candidate will be responsible for managing, acquiring and growing accounts, to maximise revenues and execute strategic sales plans.

 

Main responsibilities

  • Develop credibility in service provision via end-to-end involvement in the customer lifecycle
  • Communicate with customers whether it be face-to-face or via mobile to ensure that strong relationships are created and maintained
  • Create proposals and manage/complete tender processes from initial bid through to contract management
  • Facilitate networking between the Policy team and industry contacts
  • Be the 1st point of contact in the commercial team for your product area, and support in associated sales coaching and product knowledge
  • Work with internal and external stakeholders to develop bespoke products utilising an in-depth understanding of a client’s needs
  • Maintain accurate customer records using the CRM system (Salesforce)
  • Collaborate with the Product Team(s) and contribute to horizon scans, product development, and continual improvement
  • Work collaboratively with the Transactional Sales team to ensure overall group revenue is maximised, referring opportunities and leads as appropriate
  • Ensure an up-to-date knowledge of all products and services offered by the company and competitors

 

Requirements

  • Excellent verbal, written, presentation and communication skills
  • Experience in sales, account management in Health & Safety industry
  • Excellent, IT, admin and negotiation skills
  • CRM adherence

Company & Role Overview

Our client is a non-profit organisation with a passion for increasing the standards of healthcare provision in the UK. Our client is looking for an organised Scheduling Officer to come and join their team. The aim of this role is to be responsible for managing and coordinating the timely and efficient scheduling hearings in accordance with processes and legislative requirements. You will also be managing a varied and complex mix of allocated cases, ensuring that actions are prioritised in order of importance and urgency.

This is a Temporary contract, hybrid role with 1 day a week in the office.

Main Responsibilities

  • Scheduling of meetings in a tribunal style setting or similar plan and prioritize conflicting requirements under pressure to meet tight deadlines with minimal supervision
  • Handling high-level administrative tasks, including diary management.
  • You will deal with people from all levels and from a diverse range of backgrounds - including people who may be vulnerable.
  • To ensure that a high quality of customer service is provided to all internal & External stakeholders, acting as first point of contact.
  • To carry out assessments identifying and minimising potential risks.

Requirements

  • Experience of managing the scheduling and organisation of complex multi-party hearings.
  • Experience of working independently using planning and facilitation skills.
  • Ability to plan and prioritise conflicting requirements under pressure to meet tight deadlines.
  • Experience working with windows platforms
  • Ability to provide statistical reports
  • Strong oral and written communication skills
  • Have excellent relationship management skills
  • Educated to degree level and/or relevant knowledge and understanding is desirable.

 

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Company and role overview

Our client is one of the world’s leading Occupational Health and Safety Organisations and is currently in the market for a Sales Manager to come and join their busy team! The candidate will be responsible for precise sales prediction and contributing to wider plans, ensuring the team are fully utilising the CRM system and following all relevant processes.

 

Main responsibilities

  • Developing and monitoring relevant performance measures within the team, and experience in leading both a remote and a field-based team
  • Produce accurate sales forecasts, set budgets and individual and team targets 
  • Take direct responsibility for Business Development and direct Account Management where required
  • Communicate effectively within a team, ensuring personal targets as well as team sale targets are met
  • Build and maintain relationships, confirming successful business development and client relationship management
  • Undertaking regular reviews with the team
  • Deliver accurate and timely reporting as required by the business

                                     

Requirements

  • Excellent communication skills, both written and oral
  • Proven record of achieving personal and team sales targets
  • Ability to communicate and engage effectively at senior level in a professional manner (verbal, written)
  • You’ll have outstanding networking skills and a truly consultative style
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Company & Role Overview

Our client is currently in the market for a Trainee Service Coordinator to come and join their busy team! The candidate will provide support for trainees undertaking a scheme to help individuals develop skills and knowledge before taking final assessments, ensuring good data management in line with GDPR; regular provision of accurate data to ensure trainees are progressing as well as general administrative support.

Main Responsibilities

  • Supporting the Scheme for Registration Manager with the delivery of a cohesive assessments that align with the Company strategic and business plans, and ensures increased engagement with members and stakeholders.
  • Booking second/follow-up assessments – ensuring all parties receive email confirmation.
  • Managing the trainee record systems in Microsoft Dynamics and maintaining data.
  • Maintaining and building working relationships with key internal and external stakeholders.
  • Monitoring invoicing platform for the Scheme for Registration ensuring fees are paid.
  • Supporting the superior assessors with booking and/or registration of assessments.
  • Adhering to the General Data Protection Regulations (GDPR) and rules and guidance governing Scheme for Registration.
  • Handling any other duties or tasks as directed by Scheme for Registration Manager, Deputy Director or Director of Education.

Requirements

  • Experience of working within education environment.
  • Experience of Microsoft Dynamics or similar CRM, web-based tools and a competent user of IT with the ability to use Word and Excel.
  • Excellent communication skills – able to collaborate with people from a diverse range of cultural, educational and professional backgrounds.
  • Excellent verbal and written English language skills.
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Company and role overview

Our client is currently searching for an Interim Head of People Insights to come and join their busy team! The role will require leading the people analytics service – developing and providing relevant workforce planning tools, methodologies, and research for leaders. The candidate will collaborate with different team/s and stakeholders to deliver information accurately and efficiently.

 

Main responsibilities

  • Manage the measuring of KPIs to ensure on-track delivery of work programmes, ensuring the activity carried out helps achieve the outcomes set.
  • Ensure an accurate oversight and tracking of relevant programmes of work which incorporates governance, resource management and performance planning to ensure budget, systems and resources deliver best outcomes.
  • Represent the entire function at key strategic meetings to ensure that the component parts are integrated.
  • Collaborate with key stakeholders across organisation policy & strategy, business planning, finance, procurement, and technology services.
  • Ensure an apparent approach to development and delivery of the workforce strategy, including monitoring professional and industry trends and forecasts for future.
  • Control of key documents and plans for the function including the People Plan, the functional business plan, service offer, & budget management.
  • Run the people analytics service to provide management information, access to people analytics resources as well as ownership of the functions statutory returns such as gender pay gap, national minimum dataset for social workers and annual diversity reporting.
  • Steer the performance of HR related technology including release management, re-procurement, overseeing new module implementations, account management, license management and supplier management.

 

Requirements

  • Educated to degree level or equivalent by experience or expert knowledge in relevant professional area
  • Exceptional analytical skills, and a range of analytical tools including Excel, Power BI & OTBI
  • Proven experience of programme and project management, strategic planning, budget management, analysis of data and reporting is essential.
  • Good understanding of metrics, measures, and people analytics.
  • Understanding of good governance in data management and producing statutory reports.
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Company and role overview

Our client is currently in the market for an Interim Service Operations Manager to come and join their busy team! The candidate will be directly responsible for 2 Team Leads and approximately 20 staff as well as engage with business stakeholders to proactively manage and reduce the number of desktop applications used as well as meeting business needs.

 

Main responsibilities

  • Leading the Operational Teams to meet continuously maintain and/or improve the quality agreed service levels, ensuring the required quality of services are delivered in support of business operations.
  • Manage and monitor team productivity and raising any issues as they come to light to ensure maximum efficiency.
  • Ensure ITIL service management practices such as IT Asset Management and Service Configuration Management are followed, and software updates and security patches are implemented on a timely basis.
  • Assess KPI metrics, trend analysis and customer feedback to drive continuous improvement of service practices.
  • Understand up-to-date service desk best practices and manage the transition and improve elements of the current service model.
  • Maintain relationships with other teams across the company and external organisations that support the delivery of their services.

 

Requirements

  • Excellent written, verbal communication and presentational, and customer service skills
  • Degree level or equivalent in experience in a relevant subject.
  • Hold ITIL accreditation or equivalent professional qualification
  • Experience in an Operations Management role
  • Familiarity with ICT related frameworks, standards, services, or models would be desirable