Are you captivated by the world of online retail and eager to ignite your journey in the dynamic realm of e-commerce? Our client is actively seeking a vibrant and motivated E-commerce Assistant to become a valuable member of our team. In this role, you will be a key contributor to the expansion and triumph of our digital retail footprint across diverse platforms. Collaborating closely with our E-commerce Manager, you'll be instrumental in curating compelling product listings, refreshing website content, and ensuring a seamless online shopping odyssey for our cherished customers. Seize this extraordinary opportunity to immerse yourself in the e-commerce industry, contributing significantly to the triumphs of a globally acclaimed multinational electronics powerhouse.
As our E-commerce Assistant, you'll collaborate closely with our client's E-commerce Manager to elevate their online presence across diverse platforms. Your key responsibilities include managing product listings, optimising visibility through digital marketing initiatives, and ensuring a seamless shopping journey for our customers.
- Dive into data to analyse trading performance and support the E-commerce Manager.
- Keep our client's product listings top-notch, from accurate information to captivating visuals.
- Collaborate with the digital marketing team to boost product visibility and sales campaigns.
- Monitor stock levels and initiate requests to hit those sales targets.
- Ensure our client's websites shine by conducting daily walkthroughs and UX testing.
- Utilise analytics tools to analyse website and sales performance, providing insights.
- Respond to customer reviews and feedback, implementing improvements as needed.
- Manage customer inquiries with a smile and coordinate seamlessly with cross-functional teams.
- Experience in e-commerce, with proficiency in Magento a plus.
- Self-motivated team player with a positive 'can-do' attitude.
- Exceptional attention to detail, organisational skills, and deadline management.
- Strong written and verbal communication skills, adaptable to all stakeholders.
- Analytical mindset, proficiency in Excel, Google Sheets, and GA4.
- Basic understanding of web technologies and a thirst for process improvement.
- Enthusiasm for e-commerce trends and a proactive approach to learning.
Our client seeks a Project Officer to support the enhancement and optimization of resources on internal and external web platforms. You will advocate for and ensure access to important resources, highlighting their importance across the organisation. Additionally, you will contribute to the smooth functioning of initiatives by, financial managing the corresponding communications processes, event promotion, and addressing related inquiries.
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