Company and role overview

Our client is currently in the market for an Events Executive to come and join their busy team! The candidate will be responsible for the organisation, delivery, evaluation and development of a range of all events in support of the company’s objectives. The candidate will also ensure that all activities, budgets and standards are in accord and meet the deadlines.

Main responsibilities

• Support the co-ordination and distribution of key events, including, events programme, webinars and online peer reviews.
• Exporting and manipulating data from the CRM (MS Dynamics)
• Perform duties such as venue liaison, speaker liaison, contract negotiation, delegate liaison and processing delegate bookings.
• Maintain an accurate record of income and expenses regarding individual events, liaising with the finance team.
• Maintaining systems such as the CRM and website for the events, and flagging issues when they arise
• Negotiate with suppliers to ensure value for money.
• Sourcing and co-ordinating facilitators, collecting, collating and acting on delegate feedback, liaison with external communications teams around event promotion.
• Supporting the planning and delivery of any new events or projects that the team may run
• Inputting into the procedure for improving event processes to improve the efficiency of the team
• Ensuring that all people attending to such events comply with health and safety obligations, particularly by reporting promptly any defects, risks or potential hazards.

Requirements

• Experience in an events role

• Educated to at least A-level standard or equivalent level of experience.

• Effective use of IT systems including Microsoft Office, in particular Word, Excel, PowerPoint, Outlook and Teams
• Flexibility to work evenings to support event delivery

Company and role overview

Our client is currently searching for a Case Team Manager to come and join their busy team. The candidate will be expected to work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals. The role does require managing a team’s performance and quickly identify and effectively tackle, at the earliest stage.

Main responsibilities

• Maintain, manage, and motivate a team, ensuring work produced is to a high standard and use resources to the best of their ability.
• Ensure team’s compliance with current policies, process, guidance, and service standards that govern the work of the team.
• Ensure the early identification of solutions to obstacles, raising these with your Operational Manager when necessary.
• Assure and be accountable for the quality of casework, risk assessments and decisions in your team.
• Recruit new employees and provide effective induction programmes, ensuring that performance is effectively managed and recorded during their probation period.
• Be knowledgeable of developments of policies, guidance, and processes, regarding fitness.
• Work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals.
• Review and respond to challenges, queries and/or complaints about the decisions made and service provided by your team
• Support and deputise for the Operations Manager in the delivery of their work, when requested or required.
• Comply with the information security requirements for information accessed or processed in carrying out the duties of the role, ensuring they are in line with the companies’ policies.

Requirements

• Educated to degree level or relevant knowledge and experience
• Experience of managing people and resources or investigation responsibilities
• Experience of working within, and applying, a framework of legislation and defined policies and guidance.
• Experience of monitoring a team, objectives, and performance indicators.
• A high level of written English and verbal communication skills.
• Experience of responding to multiple stakeholders needs and complex circumstances
• Demonstrated ability to work effectively within a team and support and coach others.
• Strong analytical, critical examination and problem-solving skills.
• Knowledge of investigative methods and rules of evidence.

Company and role overview

Our client is currently in the market for an Examinations Assistant to come and join their active team! The candidate will be expected to perform administrative duties such as organising meetings, onboarding sessions, and providing support to the Head of Exams. It is important the candidate has strong communication and customer service skills.

Main responsibilities

• Co-ordinating onboarding sessions to train candidates on how to use the clinical exams software platform
• Setting up onboarding sessions via Microsoft bookings. 
• Co-ordinate the standardisation meetings, minute taking and managing email and phone communications
• Train staff/colleagues to use zoom efficiently and work with IT to troubleshoot issues to ensure all participants can attend the meetings.

Requirements

• Technically proficient with good computer literacy skills
• Excellent written and verbal skills
• Strong customer service skills are essential

Company and role overview

Our client in the Charity sector is searching for an innovative Direct Marketing Manager to join their busy team! The role will require the candidate to have excellent interpersonal skills to help lead and manage a team in acquiring and maintaining relationships with Fundraising Groups. The candidate will support the client to develop and execute strategies and action plans to help the company grow.

Main responsibilities

• Deliver acquisition approaches for mass clients
• Champion and drive a digital fundraising approach for new individuals
• Ensuring appropriate market and audience insight and research.
• Encourage an audience led approach to communications and fundraising
• Negotiating and delivering fundraising and engagement targets
• Managing budgets and forecasting expenses and income
• Devising and delivering reporting and measurement
• Schedule the creation, testing and review of products and communications to drive acquisition, income, and engagement.
• Lead on the negotiation of database segmentations and management with the other Fundraising and Communications Managers

Requirements

• Degree level qualification, or equivalent experience in direct marketing, marketing, or fundraising
• Previous experience of delivering to an income budget
• Experience of leading, managing and developing people/ teams
• Experience of operational planning
• Experience of leading and developing a team
• Project management experience

Company and role overview

Our client in the Charity sector is searching for a Key Relationships Manager to join their busy team. The role will require the candidate to have excellent interpersonal skills to help lead and manage a team in acquiring and maintaining relationships with Fundraising Groups. The candidate will support the client to create and implement strategies and action plans to help the company grow.

Main responsibilities

• Ensuring appropriate market and audience research
• Developing and negotiating fundraising and engagement targets
• Managing budgets and forecasting outflow and income
• Scheduling the creation, testing and review of products and communications
• Developing approaches for key relationships including a speaker’s programme to recruit new regular givers
• Developing key relationship management plans and delivering legacy programmes
• Line management meetings and point of contact for HR
• Ensuring regular attendance at meetings and days
• Ensure the confidentiality in compliance with the General Data Protection Regulation for all clients.

Requirements

• Degree level qualification, or equivalent experience in sales, marketing, or fundraising
• Three years’ experience of delivering to an income budget
• Two years’ experience of leading, managing and developing people/ teams
• Experience of operational planning
• An understanding of CRM databases      
• A clear understanding of policies and procedures

Company and role overview

Our client in the heath care sector is looking for an inclusive and compassionate Project Officer to join their team. The candidate must be committed to promoting diversity and have a desire to support the improvement of health services. The role entails providing administrative support to the team as well as organising and arranging data, meetings and/or virtual visits.

(Maternity Cover)

Main responsibilities

• Evaluate, audit and research mental health services.
• Working with clinicians, patients, and carers to improve these services
• Provide administrative support to the project and analyse data
• Organise data collection and will arrange and attend meetings and face-to-face and/or virtual visits to mental health services
• Writing reports

Requirements

• Required to undertake a Disclosure Barring Service check
• Positive and inclusive values/attitude
• Excellent verbal and written skills

Company and role overview

Our client in the health care sector is searching for a Training Coordinator to come and join their busy team. The candidate will be expected to embed activities relating to Neuroscience into the day-to-day activities of the Training & Workforce Unit and provide administrative support to the Neuroscience board and other staff members.

Main responsibilities

• Be the primary point of contact for ‘Integrating Neuroscience’ both internally and externally
• Be able to provide support for the Training & Workforce ‘helpdesks’
• Create online educational resources such as presentations or short films and attend conferences and events as necessary (including overnight stays, and weekends)
• Arrange any meetings or events relating to Integrating Neuroscience as required
• Support the evaluation of the pilot curriculum and teaching materials including measuring trainee engagement
• In collaboration coordinate and administer the processing of CCT applications as directed by the Training Manager and Head of Operations.
• Editing uploading and publishing relevant documentation on the company’s website where applicable
• Ensure student, trainee and member records are up to date to support a range of processes and activities.

Requirements

• Excellent administrative, organizational and time management skills
• Excellent interpersonal, communication and written skills.
• Excellent telephone and online manner and an ability to manage queries consistently and professionally.
• Proven ability to work flexibly under pressure and maintain accuracy whilst working to deadlines.
• Proven track record of producing work accurately and to a high standard with emphasis on attention to details.
• Excellent IT, data management and MS Office skills including email and a familiarity of using databases.
• Ability to work as a member of a flexible team and to use initiative to work alone.
• Willingness to travel and stay away overnight.

Company and role overview

Our client in the financial sector is searching for an Audit and Accounts senior to join their team. The candidate must be highly motivated and willing to learn as part of the team and take responsibility for running the audit. The candidate will also support the Manager to manage and supervise the audit team.

Main responsibilities

• Review /finalise statutory accounts for submission to Companies’ House and HMRC
• Communication with clients as necessary and identifying and understand client needs, suggest potential solutions on technical matters
• Update client files, checklists, records, and procedures
• Financial analyses, planning and financial modelling
• Assist in the planning, execution, and finalisation of all areas of the audit assignment
• Identify risk matters and discuss the impact of these with the audit manager
• Supervise, coach, and develop junior members of our audit team.

Requirements

• Experience supervising and coaching junior members of staff on site
• Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering
• Demonstrable knowledge of current economic and market trends
• 3+ years PQE
• Qualified ACA/ICAS Qualified or overseas equivalent.
• Educated up to degree level or CTS

Company and role overview

Our client is a leading research and consulting firm, within the banking and technology industry, and are looking for an enthusiastic Research Analyst to join their dynamic team.

The Research Analyst role is focused on international primary and secondary research, including surveys, executive interviews, analysis of data and statistics and report writing.

Candidates must be fluent in English and fluency in another language is desirable.

Main responsibilities

• Conducting research
• Writing reports
• Executing interviews
• Contacting existing and potential customers
• Analysing data and statistics
• Getting involved in projects
• Taking part in training
• Communicating with different and several clients from all over the world
• Attending events and conferences

Requirements

• 2-5 years of researcher, analyst, or other post-degree experience.

• Motivated and able to work on their own and in teams.

• Fluency in English

• Fluency in another European or North Asian language (desirable)

Company & Role Overview

At TGP recruitment, we are actively searching for a full-time Case Officer for a company in the health and social care industry. The purpose of the role is to perform evaluations to support the ethics of cases and passing them onto the relevant bodies for review, this can include the processing and assessment of high-risk cases. This position will involve elements of hybrid working; however, the office is based in Southeast London.

Main Responsibilities

• Examining a wide caseload and processing the cases promptly through to the next steps of the evaluation.
• Managing enquiries and information for the sequential bodies conforming with the standards set by the company and key performance indicators
• Collaborate with external stakeholders to ensure that your cases are processed to a high standard
• Provide risk assessments of cases and guarantee the quick procession of high-risk cases are acknowledged and delt with according to the set standards and key performance indicators
• Make accurate evidence-based decisions in the evaluation of cases, considering any changes in evidence for fairness in decision
• Make use of a variety of communication tools such as phone calls, emails, letters to provide an excellent level of customer service
• Understand the importance of security obligations for information to be handled by the company
• Any other reasonable responsibilities required to support the organisation

Important Requirements (Essential)

• Relevant degree-level qualification and/or relevant experience in the sector
• Experience in managing a wide range of duties and working with company policy
• Excellent written and verbal communication skills
• Understand the need of communicating with sensitivity in difficult situations

Requirements (Desirable)

• Experience in producing accurate evaluations based on empirical evidence

Salary: £33,000 per annum (Circa)

Role overview

Responsibilities

• To supervise Direct Reports to guarantee resources are utilised efficiently and in accordance with established outlet labour budgets.
• On a weekly basis, assess and approve time sheets for areas of responsibility.
• To supervise and develop team members, managing performance frameworks for the team, departmental objectives, and personal development needs.
• Oversee personnel issues sensitively and confidentially, encompassing recruitment, behaviour, performance, illness, and attendance and approve annual leave requests.
• Administer annual staff evaluations, guarantee training needs meet legal obligations.
• Supervise Direct Reports to assure the effective management of all events within the department to deliver a professional and efficient service.
• To ensure food orders, production, and events are managed to sustain an adequate service within food budget targets and supervise wastage at all events following policies.
• Administer all operating expenses (personnel wages, equipment hires, etc.) staying within departmental budgets and cost calculations.
• To oversee the day-to-day Events operations ensuring total customer satisfaction.
• Receive and record customer feedback, recognizing and implementing changes in customer service and product offer to maximize revenue.
• Ensure stock control/taking is conducted monthly in each outlet following Financial guidelines.
• To perform and record regular outlet inspections discussing routes for improvement with Direct Reports and implement changes in customer service and product offers and services to maximize revenue.
• To supervise and support the necessary teams to conduct all their working practices following the Food Hygiene, Health and Safety legislation and other relevant policies.
• To oversee defects, repairs, and maintenance issues at sites.

• To assist and be proactive in the researching, collating, devising, production, and coordination of departmental documentation Customer feedback, Customer information, Management reports etc.
• To assist the Events Management Team in setting the standard of hospitality services and catering against external providers, making suggestions on new products / styles of service.
• To stand in for the absence of the Deputy Managers (Catering and Events).

Requirements

• A relevant degree / formal Catering Management qualification / evidenced experience in a similar role
• An Advanced Food Hygiene Certificate
• Managerial experience in a multi-site (high volume) environment capable of monitoring performance, train, develop and motivate team members