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Trainee Services Coordinator
Tolga Business Manager
Job Description
Company & Role Overview
Our client is currently in the market for a Trainee Service Coordinator to come and join their busy team! The candidate will provide support for trainees undertaking a scheme to help individuals develop skills and knowledge before taking final assessments, ensuring good data management in line with GDPR; regular provision of accurate data to ensure trainees are progressing as well as general administrative support.
Main Responsibilities
- Supporting the Scheme for Registration Manager with the delivery of a cohesive assessments that align with the Company strategic and business plans, and ensures increased engagement with members and stakeholders.
- Booking second/follow-up assessments – ensuring all parties receive email confirmation.
- Managing the trainee record systems in Microsoft Dynamics and maintaining data.
- Maintaining and building working relationships with key internal and external stakeholders.
- Monitoring invoicing platform for the Scheme for Registration ensuring fees are paid.
- Supporting the superior assessors with booking and/or registration of assessments.
- Adhering to the General Data Protection Regulations (GDPR) and rules and guidance governing Scheme for Registration.
- Handling any other duties or tasks as directed by Scheme for Registration Manager, Deputy Director or Director of Education.
Requirements
- Experience of working within education environment.
- Experience of Microsoft Dynamics or similar CRM, web-based tools and a competent user of IT with the ability to use Word and Excel.
- Excellent communication skills – able to collaborate with people from a diverse range of cultural, educational and professional backgrounds.
- Excellent verbal and written English language skills.
SIMILAR JOBS
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Examinations Officer
Company and role overview –The individual in this position will primarily manage candidate examination schedules and ensure the precise publication of examination results. Operating within a high-profile, high-risk sector of the College, the role includes assisting the Data and Statistics Manager (DSM) in gathering information to generate reports for crucial stakeholders. This contributes to business improvement efforts and addresses key risk areas.
Main responsibilities –
- Perform all essential preliminary tasks related to online examination reservations, bookings, and revisions of published information before the commencement of each application window
- Supply data and compile communications to facilitate the prompt resolution of any complaints and issues that may arise during this process
- Compile examination results for candidates and distribute them to deaneries and relevant parties as needed
- Foster connections with essential stakeholders and support the Data & Statistics Manager in data-related tasks, including the compilation of data for external partners
Requirements –
- Possessing education equivalent to at least A level, inclusive of mathematics, statistics, computer science, and/or data analysis/management
- Demonstrated experience in managing, manipulating, and interpreting substantial volumes of data
- Demonstrated proficiency in utilizing MS Office applications, specifically Excel, Access, and Word
- Collaborative team member actively contributing in meetings
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Service Manager
Company and Role Overview
Newly established in the world of social housing, our client are a semi-independent accommodation service, housing 18-25 year olds. Nurturing their residents, they support, empower and develop their community. With a cultivated positive and dedicated team, our client secure and tailor their services to young people in need.
Main Responsibilities
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Supervision and support – provide attentive support aligned with individualised care plans and collaborate on tailored support plans.
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Team collaboration – cultivate a positive working environment, and guide staff for high-quality care.
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Resident empowerment – encourage life skill development and foster independence, responsibility, and community engagement.
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Crisis management – assist in crisis resolution prioritising safety and implement emergency procedures.
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Administration – engage in administrative tasks and budget management.
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Training and development – contribute to staff training and stay informed about industry standards.
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Quality assurance – monitor service quality, implement improvements, and conduct regular assessments.
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Community engagement – foster positive relationships with external agencies and represent the organisation at community events.
Requirements
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Full clean driving license
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Care plan experience (1 year)
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Semi-independent 16-25 accommodation experience (2 years)
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Ofsted 16-18 experience (2 years)
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South London or Uxbridge Location
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Salary £45-50k
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Remote/ Hybrid (Negotiable)
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Regular bonuses
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Discounted food
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Company pension
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Sales and Customer Service Executive
- Greet and assist customers with enthusiasm, providing exceptional service with a can-do attitude.
- Offer product knowledge and assistance in helping customers make informed purchasing decisions.
- Handle customer inquiries, exchanges, and returns with a positive and solutions-oriented approach.
- Actively engage with customers to drive sales and achieve individual and team sales targets.
- Promote featured products and special promotions.
- Ensure the shop floor is well-maintained, organised, and visually appealing.
- Process customer transactions accurately using point-of-sale system.
- Handle cash, credit card, and other payments methods securely.
- Work collaboratively with other team shop associates to achieve collective goals and communicate effectively with the management team.
