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Sales and Customer Service Executive
£ 13 - £ 13 per a:1:{s:8:"en_title";s:6:"annual";}
Amy Recruitment Partner
Job Description
- Greet and assist customers with enthusiasm, providing exceptional service with a can-do attitude.
- Offer product knowledge and assistance in helping customers make informed purchasing decisions.
- Handle customer inquiries, exchanges, and returns with a positive and solutions-oriented approach.
- Actively engage with customers to drive sales and achieve individual and team sales targets.
- Promote featured products and special promotions.
- Ensure the shop floor is well-maintained, organised, and visually appealing.
- Process customer transactions accurately using point-of-sale system.
- Handle cash, credit card, and other payments methods securely.
- Work collaboratively with other team shop associates to achieve collective goals and communicate effectively with the management team.
SIMILAR JOBS
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Grants and Trusts Manager
Role Overview:
Our client are seeking a dynamic and results-driven Grant and Trusts Fundraising Manager to join their fundraising team. You will lead efforts to develop and implement strategies for securing significant funding from trusts, foundations, and corporate partners. The successful candidate will have a strong track record of generating income, building long-lasting relationships, and delivering against ambitious fundraising targets.
Key Responsibilities:
- Develop and implement a fundraising strategy to engage and secure high-value donations from trusts, foundations, and corporate partnerships.
- Research and identify potential funders, both locally and nationally, with a focus on trust and corporate giving.
- Prepare compelling, tailored applications, proposals, and presentations to secure funding.
- Build and maintain strong relationships with funders, ensuring timely reporting and stewardship.
- Lead on monitoring and evaluation, ensuring accurate reporting of outcomes to funders.
- Work closely with internal teams, including program delivery and finance, to ensure effective use and reporting of funds.
- Contribute to the overall fundraising strategy and help achieve annual income targets.
- Manage a portfolio of key relationships, keeping up-to-date with funding trends and opportunities.
- Provide regular updates to the Head of Fundraising on progress, challenges, and opportunities.
About You:
- Experience: Proven experience in trusts and corporate fundraising with a track record of securing significant income.
- Writing Skills: Exceptional writing skills, with the ability to craft compelling and persuasive applications and proposals.
- Communication: Excellent interpersonal and relationship-building skills, with the ability to engage stakeholders at all levels.
- Project Management: Strong organizational skills, with the ability to manage multiple projects and deadlines effectively.
- Research Skills: Ability to identify and research new funding opportunities and build a strong pipeline.
- Team Player: Collaborative approach, willing to support colleagues and contribute to team goals.
Desirable:
- Experience in monitoring and reporting on financial and program outcomes.
- Grants writing and trust fundraising experience.
- Understanding of the charity sector and key trends in corporate social responsibility and philanthropic giving.
What They Offer:
- £40,000 + Company benefits
- Flexible working options, including remote working.
- Opportunities for professional development and career progression.
- A supportive and inclusive working environment where your contributions are valued.
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Trusts and Philanthropy Executive
£30,000Overview
We are seeking an enthusiastic and experienced Fundraising and Philanthropy Executive to join our client's fundraising team. In this new role, you will be responsible for securing funds from trusts, foundations, and individual donors. The successful candidate will have a passion for making a difference, strong writing skills, and experience in relationship management, grant applications, and reporting.
Key Responsibilities
Trusts and Foundations Fundraising
- Research, identify, and engage with a portfolio of charitable trusts and foundations that align with the charity's goals.
- Prepare and submit compelling grant applications, funding proposals, and reports tailored to each funder’s requirements.
- Cultivate and manage relationships with trusts and foundations, ensuring timely updates, acknowledgments, and impact reports.
- Maintain an up-to-date calendar of deadlines for grant submissions and reporting, ensuring compliance with funder guidelines.
Philanthropy and Major Donor Engagement
- Build and nurture existing relationships with major donors, ensuring a personalized and strategic approach to donor stewardship.
- Work closely with senior leadership to identify and develop opportunities to secure gifts.
Research and Strategy
- Conduct ongoing research to identify new fundraising opportunities, including emerging trends in philanthropy.
- Develop strategies to enhance and grow the charity’s trusts and major donor portfolios.
- Monitor and evaluate the performance of trust and philanthropy income streams, providing regular reports to senior management.
Collaboration and Cross-functional Work
- Ensure smooth internal processes for grant management, and written proposals.
- Support the overall fundraising strategy by contributing to team meetings, sharing insights, and collaborating on multi-disciplinary projects.
Key Skills and Experience
- Proven track record of successful trust and foundation fundraising, with a strong understanding of the grant-making process.
- Experience in major donor fundraising, including relationship management, donor stewardship, and event organization.
- Excellent written communication skills, with the ability to craft compelling, clear, and concise proposals and reports.
- Strong research skills to identify new funding opportunities and develop targeted strategies for engagement.
- Strong interpersonal and relationship-building abilities, comfortable communicating with donors and trustees at all levels.
- Attention to detail and excellent organizational skills, with the ability to manage multiple projects and deadlines effectively.
Salary and Benefits
- Up to £31,000
- Hybrid working scheme
- Holiday, sick pay, pension scheme, medical health insurance -
Donor Support Administrator
Company And Role Overview –
Our client is looking for a new Donor Support Administrator. Across multiple channels, you'll be the friendly face delivering outstanding customer service to our invaluable donors, supporters, and stakeholders. Their Donor Services Department sets the gold standard for service excellence, ensuring top-quality support for all involved. As part of the Donor Support Team, you'll be dedicated to responding promptly, professionally, and with utmost helpfulness to every inquiry. If you're ready to make a difference and be part of a team that truly cares, this role is for you!
Main Responsibilities –
- Handle complaints in accordance with the organization’s policies and procedures
- Collaborate with colleagues and your Line Manager to identify and recommend improvements to internal processes
- Work with departments across the UK and with international colleagues to discuss solutions and best practices
- Stay informed about developments in stem cell donor recruitment, registration, and transplantation
Requirements –
- Completed A-Levels or equivalent education
- Prior participation in a customer experience enhancement initiative
- Proficient in Microsoft Office applications
- Forward-thinking approach to individual tasks/projects, demonstrating creativity in problem-solving
