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Job Description

  • Greet and assist customers with enthusiasm, providing exceptional service with a can-do attitude.
  • Offer product knowledge and assistance in helping customers make informed purchasing decisions.
  • Handle customer inquiries, exchanges, and returns with a positive and solutions-oriented approach.
  • Actively engage with customers to drive sales and achieve individual and team sales targets.
  • Promote featured products and special promotions.
  • Ensure the shop floor is well-maintained, organised, and visually appealing.
  • Process customer transactions accurately using point-of-sale system.
  • Handle cash, credit card, and other payments methods securely.
  • Work collaboratively with other team shop associates to achieve collective goals and communicate effectively with the management team.

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