Senior Product Owner

Company and Role Overview 

This newly established position will supervise our outsourced IT partnerships and spearhead the execution of internal IT initiatives throughout the organization. It presents an excellent opportunity within a nurturing work atmosphere to assume leadership of the IT function, aiding our expanding staff in managing their IT needs whether they are working remotely or in the office. The role entails overseeing daily IT operations, providing support for software and hardware, conducting IT inductions, and facilitating home office setups. Primarily stationed at our London and Surrey offices, there is flexibility aligned with our hybrid working approach. The position reports to the Head of IT & Marketing and will collaborate closely with our Operations Director, Chief Operating Officer, and external IT support provider, Krome Technologies. We seek a candidate showcasing a robust work ethic, excellent communication abilities, high productivity, and a commitment to delivering exceptional client service. This role is ideally suited for someone who is hands-on, pragmatic, and naturally tech-curious, capable of working autonomously with confidence. Essential qualifications include prior experience in a fast-paced, demanding setting.

Responsibilities 

• Overseeing IT tickets and coordinating with our outsourced IT provider to ensure timely resolution within agreed KPIs, including appropriate escalation when necessary, and handling related communications with users
• Handling maintenance and support for mobile devices, working closely with third-party support providers and managing internal support matters
• Administration of IT invoices
• Ensuring timely completion of key deadlines and delivery of key priorities; organizing coverage/providing comprehensive handovers in case of absence potentially impacting delivery deadlines
• Oversight of domain management

Requirements 

• Possess at least 3 years of hands-on experience in IT project support roles, including collaborating with third-party IT support
• Demonstrated involvement in managing or executing IT projects
• Previous experience within a comparable-sized organization would be beneficial, along with familiarity working in the financial services sector

Company and Role Overview 

To offer technical administrative support to the Private Client Director and Private Client Adviser within a successful team, while closely collaborating with the Senior Private Client Administrator. This dynamic position involves assisting the Private Client Director in delivering exceptional holistic financial planning services to both new and established clients. It is ideal for a self-motivated and experienced IFA administrator who thrives on proactive and collaborative work within a small team. The role presents an excellent opportunity for a candidate who is either partially or fully Diploma qualified and has aspirations to progress into a technical paraplanning role in the medium term. The right candidate will have access to our internal paraplanner training program.
 

Responsibilities 

• Get ready for and participate in client meetings as needed, making thorough written records and handling any administrative or technical tasks afterward
• Address intricate and technical client inquiries under the guidance of the Private Client Director
• Maintain precise client records in internal systems (iO and Volume), encompassing all written and electronic correspondence with clients and providers, as well as meeting notes
• Address client inquiries promptly and professionally
• Adhere to risk profiling protocols, documenting risk profile scores in iO and saving profiles to the DMS

Requirements 

• Possess a minimum of 2 years of experience in the independent sector of the financial services industry, specifically in a pertinent administrative capacity with direct engagement with high-net-worth clients
• Demonstrate outstanding IT aptitude and written communication abilities, displaying expertise in utilizing Microsoft Office suites
• Proficiency in Excel would be beneficial
• Possession of relevant industry qualifications, preferably including at least one R0 exam, would be highly advantageous

Company and Role Overview 

To collaborate with the Systems Administrator in overseeing the day-to-day administrative tasks. Offering 2nd Line / 3rd Line assistance to both staff and students, coordinating with external parties like contractors and engineers to ensure timely and within-scope project completion. Enhance existing solutions and explore new products to align the school's IT provisions with the needs of students and staff. Assume the role of Lead AV engineer for livestream solutions and venues, taking the lead in researching and steering the school towards a cloud-centric approach. Serve as the Project Lead for EMA Exams and manage Cloud Platforms including School Post, Google Admin, and Firefly.
 

Main Responsibilities 

• Assume a leading role in advancing Firefly integration within departments, ensuring up-to-date data and providing support to teachers
• Provide front-line IT Helpdesk assistance, offering IT support to both staff and students
• Collaborate with the Systems Administrator to uphold the accuracy and security of the Asset inventory register. Implement robust and effective procedures for security tagging, retiring outdated hardware, and onboarding new hardware
• Oversee the management of WEEE Waste processes and suppliers, ensuring meticulous documentation is recorded and readily accessible

Requirements 

• Strong communication proficiency, both in written form and over the telephone
• Capability to uphold stringent confidentiality standards for sensitive data and information
• Background in working within an educational setting
• Possess effective interpersonal skills and the capacity to inspire and energize others
• Demonstrate confidence in assisting staff and students with Office 365, iSAMS, Mac OS, Windows 10 / 11 usage

Are you ready to shape the future of London's transportation? Transport for London (TfL) is on the lookout for a dynamic Senior Software Developer to lead the charge in implementing cutting-edge software solutions. This is not just a job; it's an opportunity to make a lasting impact on one of the world's most iconic transport systems.

Why Us:

As a Senior Software Developer at TfL, you'll be at the forefront of designing, developing, and configuring applications that power our Revenue, Online, and Corporate domains. Join us on this 24-month contract with the exciting potential for a 12-month extension.

What You'll Be Doing:

• Tech Maestro: Design, develop, and configure applications, components, and tools following the technical plans set by our Development Technical Lead.
• Standards Champion: Contribute to and follow Software Development Standards and Best Practices, taking ownership of complex technical development challenges alongside our expert team.
• Team Player: Organize, conduct, or participate in meetings and delivery events, ensuring quality and efficiency in our agile environment.
• Quality Upholder: Uphold the principles and standards of Technology and Data, delivering work that's high quality, robust, and aligned with agile priorities.
• Strategic Planner: Take charge of development plans, forecasts, and budgetary estimates, ensuring consistent and timely project planning.
• Governance Support: Create technical material for governance processes, including architecture and change review.
• Tech Visionary: Provide development expertise and insight for the evaluation of new technologies, keeping us at the forefront of innovation.
• Defect Fixer: Fix software application defects in line with agreed developer operations practices, ensuring our applications run seamlessly.

Expertise Required:

• Tech Savvy: Your expertise lies in designing, developing, and configuring applications with a strong focus on quality.
• Standards Aficionado: You're committed to following and contributing to Software Development Standards and Best Practices, ensuring excellence in every project.
• Team Dynamo: Meetings and delivery events are your playground, ensuring efficient communication and fostering a collaborative team environment.
• Quality Advocate: You uphold the principles and standards of Technology and Data, delivering work that exceeds expectations.
• Strategic Mindset: Your ability to plan development, forecast, and estimate budgets makes you a crucial part of our strategic vision.
• Governance Guru: Your knack for creating technical material supports crucial governance processes, showcasing your commitment to robust systems.
• Tech Trailblazer: Your insights into new technologies keep us on the cutting edge, ensuring we stay ahead of the curve.
• Defect Detective: Fixing software defects is second nature to you, and you ensure our applications run seamlessly.

Join Our Innovation Journey:
This is a rare chance to be part of a transformative journey at the heart of London's transportation. Apply today and let your skills shape the future.
2-year contract with a possible 12-month extension.
Lead the way in shaping London's transport tech—apply now!
 

Company & Role Overview

Our client is looking for a tech savvy Software Tester. Their mission revolves around enhancing the professional lives of Property Managers. They are confident in achieving this objective by offering their staff a supportive and brilliant work environment that encourages the embodiment of values. In this position, a quick grasp of large and intricate systems is essential. Exceptional attention to detail, along with technical expertise, is required. Collaborating closely with developers, you will play a crucial role in ensuring that requirements are fulfilled and issues are addressed. This presents an exciting chance to contribute significantly within a growing team.

Main Responsibilities

• Evaluate functional and technical documentation
• Develop functional test plans aligned with requirements
• Generate and organize test data
• Execute both manual and automated test scripts
• Log faults, escalate issues, and monitor resolution
• Conduct regression testing
• Adhere to ISO 27001  

Requirements

• A minimum of 2 years of experience in SQL, API, and web testing
• A comprehension of web security risks
• Dedication to personal development and staying updated on industry threats and best practices
• Desirable technical proficiency in HTML, CSS, and JavaScript
• A 2.1 degree in a relevant field

Company and role overview –

The individual in this position will primarily manage candidate examination schedules and ensure the precise publication of examination results. Operating within a high-profile, high-risk sector of the College, the role includes assisting the Data and Statistics Manager (DSM) in gathering information to generate reports for crucial stakeholders. This contributes to business improvement efforts and addresses key risk areas.
 

Main responsibilities –

• Perform all essential preliminary tasks related to online examination reservations, bookings, and revisions of published information before the commencement of each application window
• Supply data and compile communications to facilitate the prompt resolution of any complaints and issues that may arise during this process
• Compile examination results for candidates and distribute them to deaneries and relevant parties as needed
• Foster connections with essential stakeholders and support the Data & Statistics Manager in data-related tasks, including the compilation of data for external partners

Requirements –

• Possessing education equivalent to at least A level, inclusive of mathematics, statistics, computer science, and/or data analysis/management
• Demonstrated experience in managing, manipulating, and interpreting substantial volumes of data
• Demonstrated proficiency in utilizing MS Office applications, specifically Excel, Access, and Word
• Collaborative team member actively contributing in meetings