Job Description

Company & Role Overview

Our client is an independent company within the financial services and are currently looking for an Operations Assistant to join the team. (Hybrid working)

Main Responsibilities

  • Assist with any other general admin duties and ad-hoc projects and tasks as required
  • Answering phones and directing queries, managing the general enquiries inbox, responding to internal support requests, managing visitors, assisting with desk and meeting room bookings and meeting room management
  • Help to coordinate website and digital updates e.g. new members of staff, social media updates, email footers, etc
  • Support the IT & Marketing Manager with the production of internal and external communications
  • Provide frontline IT support, helping to manage day-to-day IT requests and tickets raised with our third-party IT provider, and providing full cover when the IT & Marketing Manager is away from the office
  • Assist with IT project administration where required

Important Requirements (Essential)

  • Demonstrate experience across some or all of the following disciplines in a similar sized business: IT, digital marketing, office administration, events organisation, general ops
  • Have at least 1-2 years’ experience in a similar support role i.e. office junior, ops administration or an office administration role
  • Have excellent IT skills, being highly proficient in the use of Microsoft Office packages, with good Excel knowledge and a keen interest in IT, personally and/or professionally
  • Demonstrate excellent attention to detail with high quality written and verbal communication

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