Kickstart - Customer Service Representative

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Nigel Colin

Job Description

Company & Role Overview

Our Client is a sustainably conscious clinical waste service company. As a customer Service representative you will be the first point of contact and representation of the company.

Main Responsibilities

  • Managing the email address – responding to queries, updating customer accounts and ensuring any customer issues are resolved effectively.
  • Managing any customer queries ensuring we are clear and help any prospective or current customers with any questions they have.
  • Building basic reporting to help track, manage and improve efficiency and effectiveness across
  • Helping with general administrative tasks across the team to ensure the business runs smoothly.
  • Report any feedback to the team on any ongoing issues or areas we can make even better for our customers.

Requirements

  • Excellent interpersonal skills
  • Able to communicate effectively both verbally and in writing
  • Able to analyse problems and find positive solutions
  • Willingness to work as part of a team
  • Attention to detail and accuracy
  • Friendly yet professional manner

Important Requirements - Kickstart Scheme

Be between 16 - 24

Must currently be on universal credit

Location –  Dartford Based
Pay - National Minimum Wage
Ref :TGPKS1098

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