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Kickstart - Customer Service Representative
Nathan Recruitment Consultant
Job Description
Company & Role Overview
Our Clients is a well-respected established dental practice looking to take on new staff in several positions. As a customer service representative you will be the first point of contact for the company representing the brand and establishing relationships with customers
Main Responsibilities
- The role involves resolving customer and client issues in using our mobile dental app.
- Candidate will work closely with software engineers to relay feedback from customers using the app.
- Monitor customer satisfaction levels.
- Suggest tweaks or changes to app performance that will improve customer experience.
- Work with customers to fix issues.
Requirements
- Strong problem-solving ability
- Effective communication and customer care
- Ability to work well in a team
- Good organisational Skills This Kickstarter role is for a clued-up individual seeking the opportunity to apply themselves and furthering their experience.
Important Requirements - Kickstart Scheme
- Be between 16 - 24
- Must currently be on universal credit
Location – Yorkshire Based and homeworking
Pay - National Minimum Wage
Ref :TGPKS1089
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Regular bonuses
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Discounted food
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Company pension
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