Kickstart - Customer Service Representative

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PLEASE CONTACT

Nathan Ababio

Job Description

Company & Role Overview

Our Clients is a well-respected established dental practice looking to take on new staff in several positions. As a customer service representative you will be the first point of contact for the company representing the brand and establishing relationships with customers

Main Responsibilities

  • The role involves resolving customer and client issues in using our mobile dental app.
  • Candidate will work closely with software engineers to relay feedback from customers using the app.
  • Monitor customer satisfaction levels.
  • Suggest tweaks or changes to app performance that will improve customer experience.
  • Work with customers to fix issues.

Requirements

  • Strong problem-solving ability
  • Effective communication and customer care
  • Ability to work well in a team
  • Good organisational Skills This Kickstarter role is for a clued-up individual seeking the opportunity to apply themselves and furthering their experience.

Important Requirements - Kickstart Scheme

  • Be between 16 - 24
  • Must currently be on universal credit

Location – Yorkshire Based and homeworking
Pay - National Minimum Wage
Ref :TGPKS1089

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