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Support Coordinator

 

Job Description

Role Overview

An opportunity has arisen for a Support Coordinator to join a dedicated Charity. This role will involve people with vital services, applying for grants and benefits, and sourcing resources not provided directly by the charity. The coordinator will work closely with professionals, and local organizations to ensure comprehensive support.



Main Responsibilities

  • Provide tailored support to individuals and households in need of practical and emotional assistance.
  • Develop and maintain a comprehensive directory of relevant local services, managing applications for goods, services, and grants.
  • Establish and strengthen partnerships with local charities, community organizations, and service providers.
  • Raise awareness of available resources and services within the local community.
  • Offer guidance with digital applications and connect individuals to appropriate support services.
  • Collaborate with colleagues to assess and review the needs of those being supported.
  • Ensure accurate record-keeping and documentation of outcomes in line with organizational policies.


Requirements

  • Experience working with individuals in complex or sensitive situations.
  • Proven ability to establish and maintain strong relationships with external organizations.
  • Administrative or coordinator experience within a charity or similar setting, including managing grant/benefit applications.
  • Excellent communication and interpersonal abilities.
  • Proficiency in MS Office and a solid understanding of data protection principles.
  • Practical knowledge of issues affecting individuals and communities, with a focus on diversity and inclusion.
  • Strong team player with outstanding organizational skills.
  • Capability to manage varying workloads and prioritise tasks effectively.
  • Driven to deliver high-quality support and achieve objectives.
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