Job Description

Company and role overview

Our client is currently in the market for a Strategic Account Manager to come and join their busy team! The candidate will be responsible for managing, acquiring and growing accounts, to maximise revenues and execute strategic sales plans.

 

Main responsibilities

  • Develop credibility in service provision via end-to-end involvement in the customer lifecycle
  • Communicate with customers whether it be face-to-face or via mobile to ensure that strong relationships are created and maintained
  • Create proposals and manage/complete tender processes from initial bid through to contract management
  • Facilitate networking between the Policy team and industry contacts
  • Be the 1st point of contact in the commercial team for your product area, and support in associated sales coaching and product knowledge
  • Work with internal and external stakeholders to develop bespoke products utilising an in-depth understanding of a client’s needs
  • Maintain accurate customer records using the CRM system (Salesforce)
  • Collaborate with the Product Team(s) and contribute to horizon scans, product development, and continual improvement
  • Work collaboratively with the Transactional Sales team to ensure overall group revenue is maximised, referring opportunities and leads as appropriate
  • Ensure an up-to-date knowledge of all products and services offered by the company and competitors

 

Requirements

  • Excellent verbal, written, presentation and communication skills
  • Experience in sales, account management in Health & Safety industry
  • Excellent, IT, admin and negotiation skills
  • CRM adherence

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