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Direct Sales Coordinator
Tolga Business Manager
Job Description
Company & Role Overview
Our client is a social and vibrant company within in the education industry. They are looking for a Direct Sales Coordinator, working on a part time basis (3 days per week).
Main Responsibilities
- To help drive direct sales and assist the Sales and Marketing Departments in the performance of its functions
- To manage the online contact systems and monitor and report back on the uptake and conversion rates of these systems
- To actively follow up on a regular basis with potential new leads gained from online contact systems and emails
- To respond to enquiries that come through the website, email or online contact systems in both English and at least one other language
- To provide support with new projects that aim to increase booking conversions, such as marketing automation and lead generating projects
- To update and manage our database using a CRM system
- To provide additional assistance to the marketing team when required
- To produce and present statistical data on the company for monthly marketing meetings and on other occasions as required
- To coordinate the distribution of mail shots (both posted and by email)
- To assist in the management of the CMS (Content Management System) for the website
- To help undertake Quality Management tasks every quarter (mystery shopper/direct booking analysis/agent questionnaires)
- To help undertake the annual fees survey
- To attend and deliver training sessions with the Sales and Marketing Teams
- To provide essential administrative support for the Sales and Marketing Teams
Requirements
- One year’s prior experience working in an office, ideally in sales or marketing
- Graduate - 2:1 degree
- Fluency in at least one of the following: Italian, Spanish, Arabic or Turkish
- Enthusiasm for the company and industry
- Ability to learn complex elements quickly and retain information
- Excellent work ethic and willingness to ‘muck in’
- Willingness to learn, take criticism and be self-critical
- High standard of numeracy and literacy
- Excellent interpersonal and presentation skills
- Friendly, with an outgoing personality and an ability to form relationships quickly
- Strong customer service skills and ability to create ‘new leads’
- Prepared to work and travel, independently, overseas if required
- Experience of overseas travel and an understanding of/empathy with foreign cultures
- Commercial acumen, negotiation skills and a tenacious approach to getting the deal
- Native level spoken and written English
- Creative and imaginative problem-solving skills
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