Job Description

Company & Role Overview

Our client is a social and vibrant company within in the education industry. They are looking for a Direct Sales Coordinator, working on a part time basis (3 days per week).


Main Responsibilities

  • To help drive direct sales and assist the Sales and Marketing Departments in the performance of its functions
  • To manage the online contact systems and monitor and report back on the uptake and conversion rates of these systems
  • To actively follow up on a regular basis with potential new leads gained from online contact systems and emails
  • To respond to enquiries that come through the website, email or online contact systems in both English and at least one other language
  • To provide support with new projects that aim to increase booking conversions, such as marketing automation and lead generating projects
  • To update and manage our database using a CRM system
  • To provide additional assistance to the marketing team when required
  • To produce and present statistical data on the company for monthly marketing meetings and on other occasions as required
  • To coordinate the distribution of mail shots (both posted and by email)
  • To assist in the management of the CMS (Content Management System) for the website
  • To help undertake Quality Management tasks every quarter (mystery shopper/direct booking analysis/agent questionnaires)
  • To help undertake the annual fees survey
  • To attend and deliver training sessions with the Sales and Marketing Teams
  • To provide essential administrative support for the Sales and Marketing Teams



  • One year’s prior experience working in an office, ideally in sales or marketing
  • Graduate - 2:1 degree
  • Fluency in at least one of the following: Italian, Spanish, Arabic or Turkish
  • Enthusiasm for the company and industry
  • Ability to learn complex elements quickly and retain information
  • Excellent work ethic and willingness to ‘muck in’
  • Willingness to learn, take criticism and be self-critical
  • High standard of numeracy and literacy
  • Excellent interpersonal and presentation skills
  • Friendly, with an outgoing personality and an ability to form relationships quickly
  • Strong customer service skills and ability to create ‘new leads’
  • Prepared to work and travel, independently, overseas if required
  • Experience of overseas travel and an understanding of/empathy with foreign cultures
  • Commercial acumen, negotiation skills and a tenacious approach to getting the deal
  • Native level spoken and written English
  • Creative and imaginative problem-solving skills

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