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Customer Services Assistant

£ 24,000 - £ 24,000 per a:1:{s:8:"en_title";s:6:"annual";}
 

Job Description

Company & Role Overview

Our client is a leading specialist glass store looking for an enthusiastic individual, with excellent customer services skills to join their expanding team located in North London.

Main Responsibilities

  • Understanding how the store runs such as dealing with sales of glass, mirrors, and ironmongery hardware
  • Able to handle face to face, email, and call enquires and complaints from customers and placing in orders
  • Dealing with inbound and outbound deliveries, stock-taking, as well as sorting out all payments
  • Working with the team with all duties and hitting sale targets within the department
  • Build great relationships with customers and clients, new and existing

Important Requirements (Essential)

  • Previous experience in dealing with sales of glass, mirrors, and ironmongery hardware
  • Great communications skills, as well as the confident to deal with any situation professionally
  • Provide fantastic customer service and hit sale targets
  • Organised, and efficient in completing all sales at the store
  • Good IT skills, and general admin duties
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