Client Services Executive

Company & Role Overview

Our client is a leading infrastructure firm who are looking for a bright and committed self-starter to join the Marketing team.

Main Responsibilities

• Deliver a strong social media presence across various platforms
• Respond to engagement and enquiries within a timely manner
• Manage Wordpress websites (uploading, updating)
• Develop marketing collateral
• Help ensure great content
• Plan internal and external events and exhibitions
• Establish relationships with other teams so not to miss out on any photography/videography opportunities
• Report to the Head of Marketing & Communications

Requirements

• At least 3 years’ experience in b2b marketing role
• Confidence, self-starter
• Willingness to travel
• A keen interest in politics and current affairs
• Enjoys using all forms of social media
• Excellent copywriting experience
• Organised and committed

Company & Role Overview

Our client is a top infrastructure specialist firm.
They are looking for a bright and committed self-starter to join the Public Affairs team.

Main Responsibilities

• Understand and engage in policy issues
• Support strategy planning for engagement
• Overseeing research and providing summaries
• Intelligence reporting
• Preparing briefings for meetings with MPs, Civil Servants, Local Authorities, Stakeholders and Ministers
• Drafting parliamentary correspondence
• Supporting conferences and events

Requirements

• At least 2 years’ experience in a similar role
• Strong copywriting skills/ability to produce content across all channels
• Confidence to communicate with stakeholders/press/influencers
• A keen interest in politics and current affairs
• A track record of targeting and achieving with the media
• Excellent telephone manner

Company & Role Overview

Our client in the health and lifestyle industry has an exciting new opportunity for a Digital Marketer to join their team as part of the Government Kickstarter Scheme. The purpose of this role is to develop strong and advanced digital marketing techniques to drive traffic to company pages and generate interest in company products and services.

Main Responsibilities

• Create and manage link building strategies, content marketing strategies, and social media presences
• Innovate and present new marketing platforms and strategies
• Develop engaging online content
• Forecast marketing campaign growth
• Manage email and social media marketing campaigns
• Contact, interview, and hire third party graphic designers, web designers, and videographers to create unique and engaging content
• Use Google Analytics, Google AdWords, and other relevant sites
• Drive traffic to company pages
• Keep abreast of new social media sites, web technologies, and digital marketing trends

Requirements

• Strong Written and Verbal Communication Skills
• Editing
• Self-Motivated
• Strong Leadership Skills
• Team-Oriented
• Goal-Oriented
• Strong Attention to Detail
• Content Management Systems
• Facebook
• Twitter
• Microsoft Office

Important Requirements - Kickstart Scheme

• Be between 16 – 24
• Must currently be on universal credit

Applicants must meet the Criteria set out by the UK Government to be eligible for the Kickstart Schemer - Full details can be found at:

https://www.gov.uk/government/news/rishis-plan-for-jobs-will-help-britain-bounce-back

Company & Role Overview

Our client a leading chartered accountancy firm are looking for an organised Audit Supervisor possessing strong planning and delegation skill to join their busy team. You will be working with organisations of every type and size. Clients are active in all branches of commerce and industry, ranging from substantial corporations to small businesses. The ideal candidate for this role will hold least 3 years experience.

Main Responsibilities

• Prepare and assessment of statutory accounts in line with UK GAAP/FRS102
• You will report to an audit manager and/or Partner
• You will be responsible for the planning and implement audits (which cover a wide range of client types and sizes) in accordance with the International Auditing Standards
• Budgeting and bringing the audits to completion
• Ensuring client expectations are met to a high standard
• Managing audit trainees, reviewing their work, assisting with their development and performance evaluations
• Drafting corporate tax calculations
• Good team player
• Able to lead large audits

Requirements

• ACA qualified
• Audit experience with a wide range of clients
• Capable technical ability
• Well-rounded leadership and managerial skills
• Ability to organise and prioritise workloads
• Exceptional communication skills
• Exceptional organisational skills

Company & Role Overview

Our client has an exciting new opportunity for a Hearings Team Manager to join their team. This role with involve dealing with leading, motivating and managing a team that often works remotely and is responsible for the delivery of a high volume of hearings. Ensuring, through coaching, support and guidance of individuals, a strong team ethos and collaborative working with colleagues across the department. Be accountable for the quality, volume and timeliness of your team’s work.

Main Responsibilities

• Effectively prioritise and manage work and hearings, ensuring the best use of available resources to meet business needs and identification of future resource requirements.
• Manage a team who works remotely in hearings, being able to coach and support direct reports to problem solve and overcome obstacles or issues that supports the delivery of their work and the smooth running of all hearing types.
• Manage and lead the performance of the team by ensuring sufficient support, guidance and direction is provided and that human resource issues and any poor performance is managed quickly and effectively.
• Control hearing risks through the undertaking of appropriate checks at all stages of the process, making recommendations and escalating high-risk hearings to Operational Managers.
• Support the Operational Manager to promote and embed within the team a culture of continuous improvement and values that are consistent with the company values.
• To continuously monitor, identify, assess, mitigate, remediate, and appropriately escalate risks, not only within their area of responsibility but also across the organisation.
• Manage and motivate direct reports by providing direction and setting clear objectives and behaviours through effective performance reviews. Assure and be accountable for the quality of your team’s work.
• Manage autonomously and through direction, advice and support to individuals or team, any challenges or issues that arise in relation to the scheduling or management of hearings, whether from internal or external source.
• Analyse and recommend improvements to processes and systems in order to address the learning needs identified, then implement agreed actions to increase quality, productivity and efficiency
• Responsible for reviewing and authorising financial claims relating to hearings.
• Assist with the appointment and recruitment
• Responsible for ensuring the public facing Register is accurately updated to reflect the outcome of a hearing.
• Using available data and own analysis, drive the performance and productivity of your team to ensure performance objectives and indicators are consistently achieved.
• Responsible for the adjudicating of postponement requests made in advance of a hearing.
• Review and respond to challenges and complaints about the decisions made and service provided by your or other teams, ensuring that learning for individuals or the team is identified and implemented.
• DS Checks This role may bring you into contact with, or allow access to information relating to children or vulnerable adults.

Requirements

• You will have significant experience of managing a team and resources, including demonstrable ability and understanding of performance management and coaching.
• You will have a high level of written English and verbal communication skills, and an ability to use your initiative to work effectively under pressure.
• Your strong communication skills will enable you to work effectively within a team and with your peers, to build and maintain positive relationships across a range of internal and external stakeholders.
• You will be able to work closely with a range of people involved in fitness to practise cases (including our external Partners, external legal services provider and Case Management Team)
• Have a strong understanding of regulation and experience of working with/interpreting legislation.