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E-commerce Assistant
Luke Recruitment Manager
Job Description
Role Overview
Are you captivated by the world of online retail and eager to ignite your journey in the dynamic realm of e-commerce? Our client is actively seeking a vibrant and motivated E-commerce Assistant to become a valuable member of our team. In this role, you will be a key contributor to the expansion and triumph of our digital retail footprint across diverse platforms. Collaborating closely with our E-commerce Manager, you'll be instrumental in curating compelling product listings, refreshing website content, and ensuring a seamless online shopping odyssey for our cherished customers. Seize this extraordinary opportunity to immerse yourself in the e-commerce industry, contributing significantly to the triumphs of a globally acclaimed multinational electronics powerhouse.
Main Responsibilities
- As our E-commerce Assistant, you'll collaborate closely with our client's E-commerce Manager to elevate their online presence across diverse platforms.
- Your key responsibilities include managing product listings, optimising visibility through digital marketing initiatives, and ensuring a seamless shopping journey for our customers.
- Dive into data to analyse trading performance and support the E-commerce Manager.
- Keep our client's product listings top-notch, from accurate information to captivating visuals.
- Collaborate with the digital marketing team to boost product visibility and sales campaigns.
- Monitor stock levels and initiate requests to hit those sales targets.
- Ensure our client's websites shine by conducting daily walkthroughs and UX testing.
- Utilise analytics tools to analyse website and sales performance, providing insights.
- Respond to customer reviews and feedback, implementing improvements as needed.
- Manage customer inquiries with a smile and coordinate seamlessly with cross-functional teams.
Requirements
- Experience in e-commerce, with proficiency in Magento a plus.
- Self-motivated team player with a positive 'can-do' attitude.
- Exceptional attention to detail, organisational skills, and deadline management.
- Strong written and verbal communication skills, adaptable to all stakeholders.
- Analytical mindset, proficiency in Excel, Google Sheets, and GA4.
- Basic understanding of web technologies and a thirst for process improvement.
- Enthusiasm for e-commerce trends and a proactive approach to learning.
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