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E-commerce Assistant

£ 26,000 - £ 26,000 per a:1:{s:8:"en_title";s:6:"annual";}
 

Job Description

Role Overview

Are you captivated by the world of online retail and eager to ignite your journey in the dynamic realm of e-commerce? Our client is actively seeking a vibrant and motivated E-commerce Assistant to become a valuable member of our team. In this role, you will be a key contributor to the expansion and triumph of our digital retail footprint across diverse platforms. Collaborating closely with our E-commerce Manager, you'll be instrumental in curating compelling product listings, refreshing website content, and ensuring a seamless online shopping odyssey for our cherished customers. Seize this extraordinary opportunity to immerse yourself in the e-commerce industry, contributing significantly to the triumphs of a globally acclaimed multinational electronics powerhouse.
 

Main Responsibilities

  • As our E-commerce Assistant, you'll collaborate closely with our client's E-commerce Manager to elevate their online presence across diverse platforms.
  • Your key responsibilities include managing product listings, optimising visibility through digital marketing initiatives, and ensuring a seamless shopping journey for our customers.
  • Dive into data to analyse trading performance and support the E-commerce Manager.
  • Keep our client's product listings top-notch, from accurate information to captivating visuals.
  • Collaborate with the digital marketing team to boost product visibility and sales campaigns.
  • Monitor stock levels and initiate requests to hit those sales targets.
  • Ensure our client's websites shine by conducting daily walkthroughs and UX testing.
  • Utilise analytics tools to analyse website and sales performance, providing insights.
  • Respond to customer reviews and feedback, implementing improvements as needed.
  • Manage customer inquiries with a smile and coordinate seamlessly with cross-functional teams.
 

Requirements

  • Experience in e-commerce, with proficiency in Magento a plus.
  • Self-motivated team player with a positive 'can-do' attitude.
  • Exceptional attention to detail, organisational skills, and deadline management.
  • Strong written and verbal communication skills, adaptable to all stakeholders.
  • Analytical mindset, proficiency in Excel, Google Sheets, and GA4.
  • Basic understanding of web technologies and a thirst for process improvement.
  • Enthusiasm for e-commerce trends and a proactive approach to learning.
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