IT Technician
Job Description
Company and role overview
We are currently recruiting for a fantastic opportunity to join a well established and dynamic IT team based in Cambridge. Our client is a leading UK non for profit organisation who work along side global tech companies and the UK government. They are now looking for a IT Support/Technician to join their team.
Main Responsibilities
- Provide day to day 1st and 2nd line support for employees on site and remote workers.
- Maintain accurate documentation of all IT and Information security systems and processes.
- Work within the boundaries of the company's Information Security Management System (ISMS) polices to ensure continued Cyber Essentials Plus compliance and accreditation.
- Perform troubleshooting, systems backups, archiving, business continuity and disaster recovery functions.
- Ensure all software is fully up to date.
- Produce reports on network issues and recommendations for improvements to the IT Manager.
- Support company infrastructure according to Cyber Essentials Plus standard and assist in audit inspections.
Requirements
- Experience in Microsoft365
- Experience inActiveDirectory,SharePoint andAzure
- Experience with hardware such as PC's/Printer/Peripherals, switches
- Able to demonstrate knowledge of different IT hardware and software
- Knowledge and understanding of GDPR/Data Protection principles
- Knowledge and understanding of the engineering of the internet and its technologies
- Ability to learn IT skills quickly
- Ability to effectively prioritise and execute tasks
Working hours - 8am - 3.30pm
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