IT Support Executive

Company and Role Overview 

To offer technical administrative support to the Private Client Director and Private Client Adviser within a successful team, while closely collaborating with the Senior Private Client Administrator. This dynamic position involves assisting the Private Client Director in delivering exceptional holistic financial planning services to both new and established clients. It is ideal for a self-motivated and experienced IFA administrator who thrives on proactive and collaborative work within a small team. The role presents an excellent opportunity for a candidate who is either partially or fully Diploma qualified and has aspirations to progress into a technical paraplanning role in the medium term. The right candidate will have access to our internal paraplanner training program.
 

Responsibilities 

• Get ready for and participate in client meetings as needed, making thorough written records and handling any administrative or technical tasks afterward
• Address intricate and technical client inquiries under the guidance of the Private Client Director
• Maintain precise client records in internal systems (iO and Volume), encompassing all written and electronic correspondence with clients and providers, as well as meeting notes
• Address client inquiries promptly and professionally
• Adhere to risk profiling protocols, documenting risk profile scores in iO and saving profiles to the DMS

Requirements 

• Possess a minimum of 2 years of experience in the independent sector of the financial services industry, specifically in a pertinent administrative capacity with direct engagement with high-net-worth clients
• Demonstrate outstanding IT aptitude and written communication abilities, displaying expertise in utilizing Microsoft Office suites
• Proficiency in Excel would be beneficial
• Possession of relevant industry qualifications, preferably including at least one R0 exam, would be highly advantageous

Company and Role Overview 

To collaborate with the Systems Administrator in overseeing the day-to-day administrative tasks. Offering 2nd Line / 3rd Line assistance to both staff and students, coordinating with external parties like contractors and engineers to ensure timely and within-scope project completion. Enhance existing solutions and explore new products to align the school's IT provisions with the needs of students and staff. Assume the role of Lead AV engineer for livestream solutions and venues, taking the lead in researching and steering the school towards a cloud-centric approach. Serve as the Project Lead for EMA Exams and manage Cloud Platforms including School Post, Google Admin, and Firefly.
 

Main Responsibilities 

• Assume a leading role in advancing Firefly integration within departments, ensuring up-to-date data and providing support to teachers
• Provide front-line IT Helpdesk assistance, offering IT support to both staff and students
• Collaborate with the Systems Administrator to uphold the accuracy and security of the Asset inventory register. Implement robust and effective procedures for security tagging, retiring outdated hardware, and onboarding new hardware
• Oversee the management of WEEE Waste processes and suppliers, ensuring meticulous documentation is recorded and readily accessible

Requirements 

• Strong communication proficiency, both in written form and over the telephone
• Capability to uphold stringent confidentiality standards for sensitive data and information
• Background in working within an educational setting
• Possess effective interpersonal skills and the capacity to inspire and energize others
• Demonstrate confidence in assisting staff and students with Office 365, iSAMS, Mac OS, Windows 10 / 11 usage

Are you ready to shape the future of London's transportation? Transport for London (TfL) is on the lookout for a dynamic Senior Software Developer to lead the charge in implementing cutting-edge software solutions. This is not just a job; it's an opportunity to make a lasting impact on one of the world's most iconic transport systems.

Why Us:

As a Senior Software Developer at TfL, you'll be at the forefront of designing, developing, and configuring applications that power our Revenue, Online, and Corporate domains. Join us on this 24-month contract with the exciting potential for a 12-month extension.

What You'll Be Doing:

• Tech Maestro: Design, develop, and configure applications, components, and tools following the technical plans set by our Development Technical Lead.
• Standards Champion: Contribute to and follow Software Development Standards and Best Practices, taking ownership of complex technical development challenges alongside our expert team.
• Team Player: Organize, conduct, or participate in meetings and delivery events, ensuring quality and efficiency in our agile environment.
• Quality Upholder: Uphold the principles and standards of Technology and Data, delivering work that's high quality, robust, and aligned with agile priorities.
• Strategic Planner: Take charge of development plans, forecasts, and budgetary estimates, ensuring consistent and timely project planning.
• Governance Support: Create technical material for governance processes, including architecture and change review.
• Tech Visionary: Provide development expertise and insight for the evaluation of new technologies, keeping us at the forefront of innovation.
• Defect Fixer: Fix software application defects in line with agreed developer operations practices, ensuring our applications run seamlessly.

Expertise Required:

• Tech Savvy: Your expertise lies in designing, developing, and configuring applications with a strong focus on quality.
• Standards Aficionado: You're committed to following and contributing to Software Development Standards and Best Practices, ensuring excellence in every project.
• Team Dynamo: Meetings and delivery events are your playground, ensuring efficient communication and fostering a collaborative team environment.
• Quality Advocate: You uphold the principles and standards of Technology and Data, delivering work that exceeds expectations.
• Strategic Mindset: Your ability to plan development, forecast, and estimate budgets makes you a crucial part of our strategic vision.
• Governance Guru: Your knack for creating technical material supports crucial governance processes, showcasing your commitment to robust systems.
• Tech Trailblazer: Your insights into new technologies keep us on the cutting edge, ensuring we stay ahead of the curve.
• Defect Detective: Fixing software defects is second nature to you, and you ensure our applications run seamlessly.

Join Our Innovation Journey:
This is a rare chance to be part of a transformative journey at the heart of London's transportation. Apply today and let your skills shape the future.
2-year contract with a possible 12-month extension.
Lead the way in shaping London's transport tech—apply now!
 

Company & Role Overview

Our client is looking for a tech savvy Software Tester. Their mission revolves around enhancing the professional lives of Property Managers. They are confident in achieving this objective by offering their staff a supportive and brilliant work environment that encourages the embodiment of values. In this position, a quick grasp of large and intricate systems is essential. Exceptional attention to detail, along with technical expertise, is required. Collaborating closely with developers, you will play a crucial role in ensuring that requirements are fulfilled and issues are addressed. This presents an exciting chance to contribute significantly within a growing team.

Main Responsibilities

• Evaluate functional and technical documentation
• Develop functional test plans aligned with requirements
• Generate and organize test data
• Execute both manual and automated test scripts
• Log faults, escalate issues, and monitor resolution
• Conduct regression testing
• Adhere to ISO 27001  

Requirements

• A minimum of 2 years of experience in SQL, API, and web testing
• A comprehension of web security risks
• Dedication to personal development and staying updated on industry threats and best practices
• Desirable technical proficiency in HTML, CSS, and JavaScript
• A 2.1 degree in a relevant field

Shape the Future of London's Transport: Be a Data-Driven Product Owner at TfL!

Ever wanted to revolutionize the way millions of people experience London's transport? As a Senior Product Owner at Transport for London (TfL), you'll be at the forefront of innovation, using data and Agile practices to develop game-changing solutions that transform journeys across the city.

This is no ordinary PO gig. You'll be:

• A data Jedi: Deep-dive into your chosen area (revenue solutions, user interfaces, transport systems, or data products) and harness its power to solve real-world challenges.
• An Agile champion: Craft a product roadmap that excites stakeholders and delivers measurable impact through iterative development.
• A bridge between worlds: Foster seamless collaboration between technical teams and business stakeholders, ensuring everyone's on the same page.
• A user advocate: Champion their needs, designing intuitive and seamless experiences that make getting around London a breeze.
• A changemaker: See your ideas come to life and witness the direct impact you have on millions of lives.

Are you a:

• Strategic thinker: You connect the dots between data, functionality, and user needs, seeing the bigger picture.
• Agile enthusiast: You thrive in fast-paced environments, embracing continuous improvement.
• Communication ninja: You articulate complex concepts clearly to both technical and non-technical audiences.
• Empathetic leader: You inspire and motivate your team, building trust and fostering collaboration.
• Data whiz: You understand the power of data and translate insights into actionable strategies.

Bonus points if you have:

• Experience in your chosen product area (revenue, UI, transport, or data)
• A proven track record of successful product ownership
• Strong analytical and problem-solving skills
• A passion for making a positive impact!

Ready to join a team that's shaping the future of London's transport? We are! Apply now and take your product ownership skills to the next level. This is more than just a job; it's an opportunity to make a real difference.

Role Overview

Our client is currently in the market for a Deputy Manager to come and join their busy team! The successful candidate will support and manage the staff to enable them to meet the needs of the children and young people, managing child protection concerns and complaints and participating in reviews to provide the best outcome for everyone.
 

Responsibilities

• Ensuring that each young person has an assigned primary worker and team member are aware of each child’s relevant plans and their responsibilities for its implementation.
• Performing the role of "on-call manager" to provide out-of-hours support for the home, on a rotating basis
• Attending childcare reviews and planning meetings to provide information and achieve optimal outcomes for young people
• Maintaining accurate written records to record information and enable regular monitoring and evaluation to occur
• Working in partnership with parents, caregivers, and other professionals to safeguard and promote the welfare of young people
• Assisting with the recruitment and retention of staff, including induction training for new staff into the home
• Providing consultation and informal advice and support to staff in relation to day-to-day matters
• Conducting annual appraisals of staff, addressing issues concerning conduct and competence of staff where necessary
• Ensuring that budgets and resources are allocated appropriately and managed effectively, and the use of finances is properly monitored, including petty cash returns and staff attendance records
• Developing, in consultation with young people and staff, routines concerning all aspects of child care, creating schedules that fit best
• Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards

 

Requirements

• Knowledge of the Children Act and other relevant legislation
• Diploma L3 Residential Childcare (or equivalent)
• Willingness to complete Diploma L5 L&M in H&SC
•  Knowledge of CHR 2015 and the QS

Role Overview

Our client is currently in the market for a Finance Manager to come and join their busy team! The successful candidate will be responsible for the processing of all financial data as part of managing and controlling the monthly close process, including reconciliation controls, and presenting and interpreting results.

Responsibilities

• Maintain and oversee financial processes and controls to ensure completeness and accuracy of monetary information.
• Oversee the payroll process and relationship with the external payroll bureaux to ensure staff are compensated accurately and in compliance with HMRC regulations.
• Supervise the month-end close process, including review and questioning of monthly performance reports with budget holders.
• Generate monthly management accounts by agreed deadlines, including insightful commentary to elucidate results against expected performance.
• Manage the year-end process to produce the accounts to trial balance for our client and its subsidiary, working in close collaboration with the Director of Finance and Operations.
• Prepare year end audit file working papers and support the creation of financial statements and liaison with auditors.
• Take the lead in preparing reports on a regular and as-needed basis according to funders/donors requests by collaborating with the Fundraising team to understand reporting requirements and timelines, supporting in the preparation of donor presentations, applications, and budgets where appropriate.
• Assist the Director of Finance and Operations in the annual review of monetary policies and procedures.
• Oversee the production of the annual budget process and intermittent forecasts.
• Oversee the reconciliation of banked income with the Fundraising system.
• Reconcile all nominal ledger control accounts monthly, investigating queries and approving any resulting journal entries.
• Lead the project to improve or upgrade the financial system, working with other stakeholders to collect user requirements, contribute to the analysis of the tender submissions and selection of vendor, and lead in the implementation of the new system within agreed project timescales.
• Supervise the petty cash, banking, monthly cash flow, expenses, and credit card processes, ensuring staff are reimbursed by agreed deadlines.
• Maintain and update the fixed assets register.
• Oversee quarterly VAT returns and supporting schedules.

Requirements

• Professional experience of working as a Finance Manager or similar
• Charity Finance experience
• Hands-on transaction processing with strategic input
• Proven experience of managing payroll

Role Overview

Out client is currently in the market for a Financial Accountant to come and join their busy team! The successful candidate will be responsible for working in high-performing Accounting and Financial Controlling functions, while also getting advice and guidance from multi-functional teams.

Responsibilities

• Help maintain the automated and scalable accounting function that produces accurate monthly Management Reports within 5 days of the end of the month.
• Take ownership of and improve/automate the processes of invoice payments (AP) and expenses management
• Claim responsibility to p improve/automate corporate bank reconciliation processes and help build relevant integrations with the finance ledger
• Improve and pre-set all reconciliations of revenue, expenses, assets, liabilities and equity
• Support the office team, developers and trading teams on improving trading data and computerizing the data feeds into the ledger
• Help build a robust and scalable budgeting and forecasting model
• Help with the annual group audits covering multiple entities
• Financial Planning and Analysis: computerise and design reporting, both internal management reporting and external reporting to partners, investors, authorities, etc.
• Direct and indirect tax computations and reporting
• Adhoc project work as required

Requirements

• BSc in Accounting, Finance or other relevant field with a significant quantitative element

• Recognized accounting qualification such as ACCA, ACA or CIMA with one or more years post qualified experience
• Advanced Excel and modelling skills
• Experience with the best-in-class automation systems and functions where scalability is driven by technology, rather than headcount and manual work