Graduate Helpdesk Administrator
Job Description
Company & Role Overview
Our client a registered charity in the health care sector is seeking a hardworking Graduate Helpdesk Administrator to come and join their team. The role will be a Temporary contract, hybrid working. The candidate will need to be immediately available.
Deadline for applications is Thursday 4th August.
Main Responsibilities
- Be first point of contact for colleagues and clients
- Handling a high volume of calls from internal and external stakeholders
- Training and giving advice on using the IT platforms
- Responsive in troubleshooting and resolving issues
- Providing excellent customer service and a high level of professionalism
Requirements
- IT literate and comfortable getting up to speed quickly in using new IT software
- Good knowledge and understanding of computer hardware and browser settings.
- Able to diagnose and resolve a range of basic IT issues with audio / video / screen resolution
- Good verbal and written communication skills (highly intelligible English speaking is essential)
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Company & Role Overview
We are currently recruiting for an IT Intern with a leading manufacturing company within the events industry, based in the Southwest London. The successful candidate will be supporting the company’s IT department.
Key Responsibilities
- Assisting in 1st line support.
- Liaising with 3rd party developers on new & existing projects.
- Support on PC hardware components, operating system & application software.
- Maintaining inventory records and documentation.
- Resolving internet and network access issues.
- Providing network printer support.
- Meeting with staff to provide one-on-one technical assistance as needed/requested.
Requirements
- Passionate about IT
- It is a massive bonus if applicants are aware of the PC hardware components, desktop operating system software, and application software
- Knowledge of current emerging technology trends within the IT industry
- Solid troubleshooting skills
- Keen learner
- Great analytical and problem-solving skills
- Strong verbal and written communication skills
- Ability to work well in teams
- Outstanding work ethic and attention to detail
Benefits
- Successful candidate will have the opportunity to shadow one of our knowledgeable professionals with other areas such as programming (SQL), create data visualisation reports on Power BI, understand network infrastructure, and monitoring WSUS.
- Gain hands-on experience in an IT position & gain an in-depth knowledge of the IT industry.
- Opportunity to attend company meetings.
Company & Role Overview
Our client is a Fintech organisation who have developed market leading Fintech tools. They are currently looking to hire an enthusiastic Software Developer Intern to join their dynamic team. Currently this position is a 'Work From Home' role. This is a great role for an IT graduate looking to gain experience and solidify themselves within the industry!
Main Responsibilities
- Design and documentation of the technology stack
- Code / implement the technology stack
- Deploy and maintain the technology stack
- Engage with leadership team to help evolve the technology stack offerings
- Quality Assurance
- Building REST APIs
- Building, managing, and enhancing backend / server-side development using java / java scripts
- Building systems that consume and process volumes of data
- Building custom UI for web
- Code repositories such as Github and GitLab.
Requirements
- Excellent command of the English language (fluent)
- IT (or IT related) graduate - minimum 2:1
- Passion for code-writing and problem solving
- Self-learner and self-motivated
- Knowledge of Python
- Interest in Fintech and banking/accounting systems
- Basic knowledge in AWS Cloud
- Full rights to work in the UK
Company and role overview
Our client is currently in the market for a Digital Insights Analyst to come and join their busy team! The candidate will be responsible for dealing with large sets of data from various systems and communicating with external stakeholders to increase and develop data to be more valuable.
Main responsibilities
- Analyse data based on business focus whilst contributing on how the data can be more useful and valuable
- Work closely with key stakeholders to identify trends and partner needs
- Maintain and build upon our customer analytics tool (Power BI) with internal stakeholders to further enhance and develop the tool
- Write SQL scripts when necessary for specific data sets, Insights etc for the business
- Working with the inner workings of Adobe Analytics to ensure a better understanding of the power the data holds
- Able to work with and combine data through API’s
- Supporting the Head of Buying Operation in long term projects
Requirements
- Proven experience in analytics
- Able to manipulate large data sets
- Strong technical knowledge
- Able to use a variety of software’s and tools (SQL and Adobe analytics)
- Knowledge of inventory management
Company & Role Overview
Our client who specialises in daylighting interiors has an exciting opportunity for a motivated Lead Developer to join their expanding eCommerce business. This role will involve software engineering, maintaining current software’s as well as expanding newly introduced systems.
Main Responsibilities
- Previous experience as a Lead Developer/Software Engineer
- Manage and engage a team ensuring project deadlines are met.
- Design/developing web-based applications
- Adhering to Coding Guidelines, UI Guides, automated testing and code reviews
Requirements
- High knowledge of project life cycles
- Able to meet requirements all the way through to test
- Team leader skills
- Excellent communication
- Testing experience
- High quality coding
- Self-assertive on reviewing and maintaining high standards of all developers
Company and role overview
Our client is currently in the market for a Digital Learner Producer to come and join their busy team! The candidate will work with stakeholders across the various departments and be supported by a group of consultants with expertise in online learning and digital development to evolve the companies online offers.
Main responsibilities
- Implement the recommendations from the school’s recent digital audit to drive forward development of digital learning user experience
- Coordinate delivery of new digital learning approaches and online resources
- Ensure underlying systems and processes are streamlined
- Advise and coordinate procurement of new digital learning equipment and services as appropriate
- Manage and assist with workshops, ideation and other pre-production work
- Manage project budgets to derive best value from investment
- Assist the Director of Education with development of training resources for students and staff
- Feed into the creation of rich promotional content for marketing new online resources
- Provide data to feed into quarterly progress reports for senior management and funders and formal success measurement processes
Requirements
- Knowledge of the potential of the web and digital technologies to enhance learning for different audiences
- Experience of developing high quality online learning content
- Direct experience of the technical and logistical issues involved in managing live online engagement
- Excellent communication and interpersonal skills, with ability to collaborate effectively with a range of different stakeholders
- Ability to write clearly and present information in a professional manner
Company and Role Overview
Our clients who is an education provider is looking for a skilled Head of Finance to come and join their busy team. The aim of this role to manage the efficient and accurate processing of all daily accounting transactions and financial information. The position will also be accountable to the Trust Company Secretary for Trust level financial management and reporting.
Key responsibilities for this role will include financial planning, reporting and control; liaison with Auditors and Bankers and supporting the development of financial management across the School, College and Trust.
Main responsibilities
- Provide robust, expert financial support and advice to the School Bursar and College Bursar, leadership teams and Finance and General-Purpose Committees.
- Deputise for the School Bursar or College Bursar on financial matters as required.
- Work closely with the leadership teams to ensure that our financial systems and processes are agile, providing support and guidance to colleagues in using them.
- Monitor performance and ensure financial KPI’s and targets are met or exceeded.
- Provide financial modelling and impact analysis e.g., inflation, activity projections.
- Ensure monthly, quarterly, and annual financial reports are provided to managers.
- Annual statutory consolidated financial reporting, in line with charities SORP, ensuring successful audits and timely compliance with all annual returns.
- Ensure that all process and procedures and arrangements are in place for detecting and reporting fraud and support any investigative procedures as required.
- Manage consultants and other third-party contractors as required.
- Provide leadership to enhance ways of working as a team, providing high quality advice and levels of service to the organisation.
Requirements
- Track record of leading a successful finance team, managing a high-calibre, multi-disciplinary and multi-site team to deliver against demanding timescales.
- Excellent analytical and reasoning skills.
- Proven experience of developing financial models, operating principles, and managing complex budgeting and reporting processes.
- Demonstrable experience of working at a strategic level and being responsive to change.
- Experience of developing finance practice and making improvements to service delivery.
- Proven project and team management capability.
- Qualified Finance professional: ACCA, ACA or CIMA.
