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Job Description

Role Overview

Our client is currently in the market for a Senior Facilities Coordinator to come and join their busy team! The successful candidate will be responsible for identifying challenging and flexible service issues and resolving and reporting the issue, arranging convenient dates and times for their visit and being present when they arrive.


Support the Facilities Manager by leading on the following:
  • Physical Security, being responsible for the day-to-day management of the security systems installed in the client's office and liaising with contractors to ensure the system is working at all times.
  • Ensuring meeting rooms are checked daily, ensuring any technical issues or faults such as the video conferencing facilities are assessed and dealt with efficiently.
  • Organizing and mediating on work with the building management team and other contractors on, for example, Mechanical and Electrical (M&E) issues such as power, air conditioning, and the UPS.
  • Building on the highly effective working relationships between teams to become the first point of contact.

There is a shared responsibility with the facilities team to:
  • Ensure the office remains operational without interruption (which may mean overseeing contractors out of hours and occasionally at weekends).
  • Ensure that compliance continues to be maintained with regard to office-related Health & Safety legislation, regulations, and guidelines.
  • Manage the purchasing process for all facilities goods and services, ensuring that government and client guidelines are adhered to. Assist in the monitoring of contracts and agreements, and take part in re-tender processes, in accordance with our guidelines.  
  • Support the team on all office services as required.


  • Minimum of 3 years’ experience in a Facilities team.
  • Familiar with Computer based security systems, online management tools as well as Physical security of premises such as intruder alarm, CCTV and access control
  • Technical knowledge of the aspects of air-conditioning systems, generators and UPS systems
  • Excellent oral and written communication skills in order to deal positively with the DMO’s internal and external stakeholders (e.g., peers, senior managers, service providers)

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