Company & Role Overview
Our client who is a well-known charity are looking for a Business Support Administrator to provide general administrative support for the Business Support team and special projects. This role involves hybrid working. The role will include holiday cover for the team when necessary.
- Answering main phone calls and queries to our Business Support mailbox, handling mail, couriers and cabs, contributions, ordering resources, and overall office administration.
- The role also involves assisting with handling new incomers and leavers, ordering IT equipment, organising the return of equipment after staff leave, assisting the entire process operates smoothly, and aiding with problem solving from providers if required.
- Procurement system project – requiring investigation into prospective service providers built upon an approved selection criterion, compiling usage and costing statistics on services used at present.
- Property management project – involving inquiry into present and prospective service providers, aiding with research, and collecting information from service managers for provider evaluation and criteria advancement using Excel and Word.
- If necessary, aiding in the arrangement of new premises for one of our teams.
- Supporting the re-organisation of the Business Support Team SharePoint site, arranging folder structure and files, confirming permissions are current for SharePoint document library and Teams, and improving both sites corresponding with team requirements.
- The production of documents for inclusion on the team support pages, information documents for the team and staff members, offices, and premises.
- Any other support of tasks and projects as required.
- An excellent insight of discretion and professional boundaries.
- Experience of employment within a multi-disciplinary team with interpersonal and teamwork capabilities.
- Excellent time management, capable of prioritising and completing tasks without supervision.
- Be able to manage phone calls and email enquiries in a considerate manner.
- Great written and oral communication, able to generate written documents to an exceptional standard.
- Able to pay attention to detail.
- Knowledgeable in IT applications such as Microsoft Office suite, Office 365 including Teams.