Bank Submission Liaison Officer
Job Description
Company and role overview
Our client is a leader in the legal sector, and they are currently searching for a passionate Bank Submission Liaison Officer to come and join their busy team! The candidate will work with a lot of confidential data and information such as electronic banking submissions and will work with the Line Manager to ensure all incoming data is complied with GDPR.
Main responsibilities
- Manage submissions in and out and ensure GDPR compliance
- Prepare and submit SARs electronically in line with the banks’ requirements
- Process incoming bank electronic correspondences
- Update the CRM System and running reports daily
- Keep secure records of banks’ guidelines and passwords
- Liaise with the banks’ relationship managers to ensure a smooth and efficient process
- Allocate time to improve the electronic process and encourage clients to experience electronic submissions/returns
Requirements
- Intermediate/advanced knowledge of Excel and a basic understanding of other Microsoft 365 packages (Outlook, Word etc.)
- Experience working with other CRM systems (advantageous but not compulsory)
- Strong communication skills, written and verbal
- Computer literate
- Must be able to operate macros (training provided)
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