Business Support Assistant
Job Description
Company and role overview
Our client is currently in the market for a Business Support Assistant to come and join their busy team! The candidate will be responsible for a range of customer focused administration services as well as providing support to internal customers, partners, and suppliers. There will be some administrative duties to perform such as updating data bases, minute taking, directing customer queries to ensure the team deliver the best possible service.
Main responsibilities
- Providing efficient and effective administration and reception services, internally and externally customers
- Acting as a professional representative of the Business Support service locally
- Dealing with customers inquiries, face to face and via telephone or redirecting to the relevant professionals
- Providing support to the team or service with the organisation of events, conferences, and workshops
- Dealing with correspondence, providing meeting support in terms of minute taking, documentation and finance support
Requirements
- Educated to RQF Level 2 (GCSE) including maths and English or an equivalent
- Competence of MS Office applications and practical applications
- Ability to use computerised systems with a high level of speed and accuracy.
- Experience of managing electronic or hard copy filing systems.
- Clear verbal, electronic, and written skills of communication.
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Company and role overview
Our client is searching for a Licence Manager Lead, to come and join their busy team! The candidate will deal with a variety of technology services and will be responsible for the software management processes from acquisition to maintenance renewals. This role is also responsible for the lifecycle planning and management of the best suited software estates.
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Requirements
- Educated to degree Level or equivalent by experience
- Professional certification related to Software Asset Management (e.g., IAITAM, CSAM or equivalent, Microsoft MCP)
- Understanding of Cloud service-based consumption models
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Company and role overview
Our client is searching for a Licence Manager Lead, to come and join their busy team! The candidate will deal with a variety of technology services and will be responsible for the software management processes from acquisition to maintenance renewals. This role is also responsible for the lifecycle planning and management of the best suited software estates.
Main responsibilities
- Central point of contact for all software, licensing, and support contract queries
- Provide technical advice during contract negotiations, working alongside other teams/members
- Responsible for the management of the end-to-end lifecycle of all software products
- Ensure the accuracy of all recorded configuration item data
- Design and manage software’s such as metrics, benchmarks and audit activities ensuring compliance with all regulations and legislations
- Analyse and enhance internal software procedures, including but not limited to identification, facilitation, implementation, and improvement for managing software licences.
Requirements
- Educated to degree Level or equivalent by experience
- Professional certification related to Software Asset Management (e.g., IAITAM, CSAM or equivalent, Microsoft MCP)
- Understanding of Cloud service-based consumption models
- Knowledge on the common software products (e.g., Microsoft, Oracle, Adobe)
Company and role overview
Our client is searching for a resourceful Business Support Administrator to come and join their busy team. The candidate will be expected to perform general administrative duties as well as customer focused administration/services and will regularly deal with advanced software’s and systems.
Main responsibilities
- Provide efficient and effective administration, and reception services internally and externally
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- Maintaining an up-to-date knowledge of processes, corporate systems, and standards
Requirements
- Educated to RQF Level 2 (GCSE), including Maths and English or another equivalent
- Clear verbal, electronic, and written skills of communication.
- Knowledge of document management processes and associated legislation.
- Computer literacy, advanced knowledge of relevant software and systems
Company and role overview
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Main responsibilities
- Maintain, manage, and motivate a team, ensuring work produced is to a high standard and use resources to the best of their ability.
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- Comply with the information security requirements for information accessed or processed in carrying out the duties of the role, ensuring they are in line with the companies’ policies.
Requirements
- Educated to degree level or relevant knowledge and experience
- Experience of managing people and resources or investigation responsibilities
- Experience of working within, and applying, a framework of legislation and defined policies and guidance.
- Experience of monitoring a team, objectives, and performance indicators.
- A high level of written English and verbal communication skills.
- Experience of responding to multiple stakeholders needs and complex circumstances
- Demonstrated ability to work effectively within a team and support and coach others.
- Strong analytical, critical examination and problem-solving skills.
- Knowledge of investigative methods and rules of evidence.
Company and role overview
Our client is currently in the market for a Committee Services Administrator to come and join their busy team! The candidate will be expected to perform a variety of admin duties such as preparing agendas, supporting papers, and producing concise and accurate minutes and action plan. The role does require the candidate to liaise with colleagues as well as communicate with external participants.
Main responsibilities
- Ensuring that Chairs are appropriately briefed ahead of meetings, providing advice on agenda items and issues arising.
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- Contribute to annual team planning and development processes.
Requirements
- Educated to degree level or equivalent experience.
- Demonstrable experience of working in a committee support role.
- Excellent IT skills, including all MS Office packages and MS Teams.
- Experience working in a role that requires a high degree of accuracy and attention to detail.
- Working in a higher education, professional training, or healthcare environment.
Company and role overview
Our client in the Education sector is searching for an Administrator to join their busy team! The candidate will be responsible for providing administrative services that supports the day to day running of the school. The role will entail the candidate to participate in meetings with colleagues and external customers and organising training for staff.
Main responsibilities
- To provide administrative support for effective delivery of mock exam schedules.
- Collating exam grade entries, creating exam timetables and supervisor lists, and distribution of exam certificates.
- Order and maintain all School stationery supplies.
- Take minutes of the weekly staff briefing.
- To provide administrative support to the organisation and administration meetings, including the coordination of staff.
- Attendance at parents’ meeting is a requirement of the role.
- To administer pupil rewards, and certificates at the end of the reporting cycle, uploading the results on to the correct software’s.
- Distribute and allocate security wrist bands and update locks as required.
- To organise and distribute pupil photographs.
- Work alongside senior colleagues to produce and manage the weekly SMT/MOD rota. This also includes entering the lunchtime detention duties.
- To provide administrative support with regards pastoral, safeguarding and disciplinary activities.
- To provide administrative support by organising relevant/correct training courses for staff.
- To oversee the schools’ online training platforms, include setting up new users and providing training guidance, uploading new policies, chasing any outstanding training courses or policy signatures.
- Act as a Deputy Data Compliance Officer, assisting with GDPR requirements.
- Support the Registrar in maintaining accurate UKVI documentation for current pupils, including holiday absence forms for those on Student and Child Student visas.
Requirements
- Experienced administrator with excellent organisational and communications skills.
- Excellent IT skills with experience of MS software (particularly Word and Excel) and Google Apps.
- Competent working on databases, particularly ISAMS or willing to train.
- Confident with good inter-personal skills
- To be fully supportive of the School’s Christian ethos.
Company and role overview
Our client is currently in the market for an Interim Service Operations Manager to come and join their busy team! The candidate will be directly responsible for 2 Team Leads and approximately 20 staff as well as engage with business stakeholders to proactively manage and reduce the number of desktop applications used as well as meeting business needs.
Main responsibilities
- Leading the Operational Teams to meet continuously maintain and/or improve the quality agreed service levels, ensuring the required quality of services are delivered in support of business operations.
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- Maintain relationships with other teams across the company and external organisations that support the delivery of their services.
Requirements
- Excellent written, verbal communication and presentational, and customer service skills
- Degree level or equivalent in experience in a relevant subject.
- Hold ITIL accreditation or equivalent professional qualification
- Experience in an Operations Management role
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Company and role overview
Our client is currently searching for an Interim Head of People Insights to come and join their busy team! The role will require leading the people analytics service – developing and providing relevant workforce planning tools, methodologies, and research for leaders. The candidate will collaborate with different team/s and stakeholders to deliver information accurately and efficiently.
Main responsibilities
- Manage the measuring of KPIs to ensure on-track delivery of work programmes, ensuring the activity carried out helps achieve the outcomes set.
- Ensure an accurate oversight and tracking of relevant programmes of work which incorporates governance, resource management and performance planning to ensure budget, systems and resources deliver best outcomes.
- Represent the entire function at key strategic meetings to ensure that the component parts are integrated.
- Collaborate with key stakeholders across organisation policy & strategy, business planning, finance, procurement, and technology services.
- Ensure an apparent approach to development and delivery of the workforce strategy, including monitoring professional and industry trends and forecasts for future.
- Control of key documents and plans for the function including the People Plan, the functional business plan, service offer, & budget management.
- Run the people analytics service to provide management information, access to people analytics resources as well as ownership of the functions statutory returns such as gender pay gap, national minimum dataset for social workers and annual diversity reporting.
- Steer the performance of HR related technology including release management, re-procurement, overseeing new module implementations, account management, license management and supplier management.
Requirements
- Educated to degree level or equivalent by experience or expert knowledge in relevant professional area
- Exceptional analytical skills, and a range of analytical tools including Excel, Power BI & OTBI
- Proven experience of programme and project management, strategic planning, budget management, analysis of data and reporting is essential.
- Good understanding of metrics, measures, and people analytics.
- Understanding of good governance in data management and producing statutory reports.
