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Business Support Administrator
£ 13 - £ 13 per a:1:{s:8:"en_title";s:6:"annual";}
Tolga Business Manager
Job Description
Company and role overview
Our client is currently searching for a Business Support Administrator to come and join their busy team! The candidate will perform a mix of administrative and customer service duties, ensuring own workload is managed effectively, taking initiative and mentoring Business Support Assistants/Apprentices.
Main responsibilities
- Perform efficient administrative and reception duties to all customers, adhering to a high standard of customer service
- Leading on simple process reviews and contributing to more complex projects.
- Working on own initiative, proactively resolving problems, and regularly exploring new ways to provide services more effectively.
- Resolving internal and customer queries alerting customers and/ line Manager(s) to urgent or complex issues when required.
- Ensuring deadlines are met, time is managed competently and communication between customers and management are met to update on progress
- Providing advice and guidance to Business Support Assistants, Apprentices, and work placements, being their first point of contact dealing with unusual or complex customer queries/feedbacks/complaints.
- Maintaining an up-to-date knowledge of processes, corporate systems, and standards, sharing useful knowledge and information to the Business Support team.
- Venturing complex business support activities, either in a Business Centre or as part of a Service Support Team.
Requirements
- Educated to RQF Level 2 (GCSE), including Maths and English, or an equivalent qualification or equivalent demonstrable experience.
- Clear verbal, electronic, and written skills of communication
- Customer service skills, face to face and remotely, including de-escalation and resilience in a challenging environment.
- Computer literacy, knowledge of relevant software and systems
- Knowledge of document management processes and associated legislation for information security.
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Graduate Logistics Officer
Company & Role Overview
Our client specialising in chemical distribution across the world is looking for a commercial aware Graduate Logistics Officer to join their Logistics & Business team. The main objective as a Logistics Officer is to support the business manager and general management team in achieving its overall goals and objectives.
Main Responsibilities
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Requirements
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HR Generalist
Role Overview
Our client is currently in the market for a HR Generalist to come and join their busy team! The successful candidate will support the overall recruitment process, induction and performance management of their team! As well as ad hoc duties.Responsibilities
Recruitment:- Assist managers in preparing job descriptions and person specifications informed by team analysis for recruitment purposes, including advertising vacancies and monitoring interest on LinkedIn, websites, and job boards, making suggestions for remedial action when necessary.
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Requirements
- Educated to Degree level or relevant HR Certification or Experience.
- Proven experience of HR Generalist roles
- Good communication, listening and interpersonal skills, with the ability to write and communicate to applicants, supporters, stakeholders and colleagues at all levels (both written and verbal, in a friendly and professional manner).
- Excellent administration and organisational skills.
- Good IT skills including an understanding of Microsoft Office suite of programmes. such as Word, Excel, Outlook etc.
