Job Description

Company and role overview

Our client is searching for a resourceful Business Support Administrator to come and join their busy team. The candidate will be expected to perform general administrative duties as well as customer focused administration/services and will regularly deal with advanced software’s and systems.  

 

Main responsibilities

  • Provide efficient and effective administration, and reception services internally and externally
  • Undertaking the most complex business support activities with some support from other teams/team members
  • Effectively meet deadlines and SLAs and proactively communicating with customers and/line manager/s
  • Resolving customer queries, informing customers and line managers when necessary
  • Providing advice and guidance to Business Support Assistants and work placements
  • Maintaining an up-to-date knowledge of processes, corporate systems, and standards

 

Requirements

  • Educated to RQF Level 2 (GCSE), including Maths and English or another equivalent
  • Clear verbal, electronic, and written skills of communication.
  • Knowledge of document management processes and associated legislation.
  • Computer literacy, advanced knowledge of relevant software and systems

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