Key Relationships Manager

Role Overview

Responsibilities

• Partnering closely with our client's Senior Leadership Team, Managers to implement effective HR strategy, people plan, projects, and operations consistently.
• Managing complex projects such as re-structuring, organization design, talent management.
• Managing annual cyclical HR processes and operations end-to-end (performance management, appraisals, compensation, etc).
• Coaching & advising our client / client's senior leadership team. (All stakeholders and functions) including learning and development options.
• Managing ad-hoc complex employee relations issues, employee engagement and health / wellbeing agenda.
• To provide robust advice and support in the management of poor performance and absence issues in accordance with our client's procedures.
• To lead and support managers in handling restructures and redundancy exercises ensuring all procedural and statutory duties are met.
• Managing complex ER issues, achieving satisfactory outcomes in a timely manner.
• To advise managers on appropriate recruitment strategies and oversee the work of the HR Assistant ensuring a sound recruitment service is delivered.
• To develop and manage policies and procedures, attending and participating in meetings as appropriate.
• To maintain effective HR records and ensure case work is accurately recorded.
• To provide update sessions for managers on new legislation and employee relations issues and operational aspects of change management/organizational development issues.
• Support the development and implementation of HR policies and procedures.

Requirements

• Good all-round level of education to include Maths and English to GCSE (Grade A – C) or equivalent.
• Ideally CIPD Qualified (Level 5 CIPD Qualification) or qualified by experience.
• Evidence of continuous professional development and Membership of CIPD.

Role Overview

Responsibilities

• Assist with updating and maintaining employee records both physical and electronic on a daily basis.
• Updating and retaining HR systems, eRecruitment system, and databases internally, such as sick and maternity leave.
• Administer and assist the recruitment/onboarding function:

• Produce short-listing packs.
• Organize interviews and tests.
• Interviewing candidates
• Prepare contracts of employment and offer letters.
• Obtain and complete references.
• Create personal files.
• Maintain recruitment files.
• Ensure employment checks including background checks and rights to work, qualification, and medical checks if required.

• Develop, implement, and maintain our client's preferred supplier list for the use of recruitment agencies.
• Organise and conduct new starter onboarding processes, induction meetings with new employees and Agency workers; liaise with Line Manager's to ensure a clear process.
• Assist with probationary processes. Assist with the management of invoices.
• Ensure that all payroll instructions are prepared and logged in time for the monthly payroll run and sent to the HR Coordinator, for example, new starters checklist, etc.
• Organising formal employee relations meetings and taking accurate (and confidential) notes.
• Assisting in formal meetings, such as employee disciplinaries and grievances, undertaking such tasks as may be required by the Director of HR and Human Resources Manager.
• Assist with the booking of training and monitoring evaluation forms confirming they’re inputted and filed on a monthly basis.

Requirements

• Clear and concise communication skills and interpersonal skills
• Some previous experience of working in a team.
• Willingness to undertake own administration with necessary keyboard skills.
• Ability to work under pressure, meet deadlines and ability to prioritise own workload.
• Good knowledge of Microsoft Office applications

Role Overview

Responsibilities

• Draft talent acquisition advertisements and assist with drafting job descriptions.
• Advise hiring managers on the talent acquisition process, covering advertising, agency involvement, shortlisting roles, arranging and holding interviews.
• Liaise with advertising agencies, recruitment agencies and online jobs boards to advertise and agree terms to assist with the recruitment of positions.
• Co-ordinate the arrangement of interview panels and associated correspondence and paperwork, including interview questions and forms.
• Create offers and contracts of engagement for successful candidates and obtain employment references and other necessary pre-employment checks in a timely manner prior to their scheduled start date.
• Liaise with managers, potential and current employees in relation to the talent acquisition and selection processes.
• Deliver the HR induction for new joiners.

• Operate the HR system to produce a range of reports including new joiners, leavers, promotions, pension scheme and employee benefit usage reports to inform management information.

• Update and maintain all human resources databases, employee records and filing systems (electronic and manual), including co-ordinating the archiving process.
• Undertake administrative day to day tasks to keep the department running smoothly (including raising purchase orders, organising authorisation of invoices, and post).

• Draft and respond to correspondence in relation to all human resources matters, including engagement letters and contracts and contract variations.

Requirements

• Educated to A level and/or relevant skills or knowledge.
• Experience of recruitment, selection and HR processes.
• Experience of using HR Information Systems
• Relevant experience of carrying out administrative tasks within a Human Resources environment.
• Good verbal and written communications skills, the ability to communicate professionally.

Company & Role Overview

Are you an organized and detail-oriented individual with a passion for HR administration? Our client is currently seeking a dynamic HR Administration Coordinator to join their team in a confidential and fast-paced professional environment.

Main Responsibilities

• Prepare engaging job adverts
• Liaise with recruitment agencies
• Manage the recruitment inbox
• Arrange interviews and prepare interview packs
• Oversee the new starters process from offer documentation to probation reviews
• Ensure seamless onboarding on internal systems
• Complete pre-employment checks
• Handle all aspects of training administration
• Provide necessary pre and post paperwork for staff attending courses
• Collate sickness records and manage related paperwork
• Respond to routine queries from line managers and employees
• Administer maternity, paternity, parental leave, and leaver procedures
• Update HR systems and personnel records accurately
• Provide regular and ad hoc management information reports
• Prepare information for Payroll
• Process invoices and liaise with Finance and HR suppliers
• Provide general administrative support for the HR team
• Address facilities issues, maintain registers, and liaise with suppliers
• Assist with HR project work and new initiatives as required

Requirements

• Degree educated (minimum 2:1) with good A-Level's and GCSE's
• Excellent verbal and written communication skills
• Advanced proficiency in Microsoft Office suite
• Highly organized with meticulous attention to detail
• Proactive 'cando' attitude
• Appreciation for confidentiality in HR matters
• Cooperative team member with a flexible and adaptable approach
• Positive mindset under pressure and during challenges

Company and role overview

Our client is currently in the market for a Graduate Registrations Advisor to come and join their busy team. The Graduate will be required to respond to registration enquiries both on the telephone and in writing from stakeholders. As well as a lot of administrative duties such as handling calls, processing applicants and maintaining paper and electronic systems, ensuring information is kept up-to date.

Multiple positions available – permanent, temporary and contact!

Main responsibilities

• To handle a high volume of complex calls, registration processes and other admin duties.
• To undertake the administration of the entire Registration process.
• To enter applicants’ data on to the internal systems and process applications for external assessment efficiently.

• To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
• To respond to complex email and written enquiries.
• To contribute to and assist in projects relating to the Registration Department as and when needed.
• Represent relevant departments in events and meetings where appropriate
• To arrange assessment/training days and ensure they run smoothly

Requirements

• Educated to a Degree Level
• Excellent written and verbal communication skills
• Experience in customer service, call handing or administration
• Knowledge and/or experience using Microsoft Office

Company and role overview

Our client in the Charity sector is searching for an innovative Direct Marketing Manager to join their busy team! The role will require the candidate to have excellent interpersonal skills to help lead and manage a team in acquiring and maintaining relationships with Fundraising Groups. The candidate will support the client to develop and execute strategies and action plans to help the company grow.

Main responsibilities

• Deliver acquisition approaches for mass clients
• Champion and drive a digital fundraising approach for new individuals
• Ensuring appropriate market and audience insight and research.
• Encourage an audience led approach to communications and fundraising
• Negotiating and delivering fundraising and engagement targets
• Managing budgets and forecasting expenses and income
• Devising and delivering reporting and measurement
• Schedule the creation, testing and review of products and communications to drive acquisition, income, and engagement.
• Lead on the negotiation of database segmentations and management with the other Fundraising and Communications Managers

Requirements

• Degree level qualification, or equivalent experience in direct marketing, marketing, or fundraising
• Previous experience of delivering to an income budget
• Experience of leading, managing and developing people/ teams
• Experience of operational planning
• Experience of leading and developing a team
• Project management experience