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Job Description

Company and role overview

Our client is currently in the market for a Graduate Registrations Advisor to come and join their busy team. The Graduate will be required to respond to registration enquiries both on the telephone and in writing from stakeholders. As well as a lot of administrative duties such as handling calls, processing applicants and maintaining paper and electronic systems, ensuring information is kept up-to date.

Multiple positions available – permanent, temporary and contact!


Main responsibilities

  • To handle a high volume of complex calls, registration processes and other admin duties.
  • To undertake the administration of the entire Registration process.
  • To enter applicants’ data on to the internal systems and process applications for external assessment efficiently.
  • To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
  • To respond to complex email and written enquiries.
  • To contribute to and assist in projects relating to the Registration Department as and when needed.
  • Represent relevant departments in events and meetings where appropriate
  • To arrange assessment/training days and ensure they run smoothly



  • Educated to a Degree Level
  • Excellent written and verbal communication skills
  • Experience in customer service, call handing or administration
  • Knowledge and/or experience using Microsoft Office

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