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Graduate Registration Advisor

£ 25,000 - £ 25,000 per a:1:{s:8:"en_title";s:6:"annual";}

Job Description

Company and role overview

Our client is currently in the market for a Graduate Registrations Advisor to come and join their busy team. The Graduate will be required to respond to registration enquiries both on the telephone and in writing from stakeholders. As well as a lot of administrative duties such as handling calls, processing applicants and maintaining paper and electronic systems, ensuring information is kept up-to date.

Multiple positions available – permanent, temporary and contact!


Main responsibilities

  • To handle a high volume of complex calls, registration processes and other admin duties.
  • To undertake the administration of the entire Registration process.
  • To enter applicants’ data on to the internal systems and process applications for external assessment efficiently.
  • To interpret assessment decisions based upon the current guidelines, making judgements, and providing feedback on recommendations relating to the relevant standards.
  • To respond to complex email and written enquiries.
  • To contribute to and assist in projects relating to the Registration Department as and when needed.
  • Represent relevant departments in events and meetings where appropriate
  • To arrange assessment/training days and ensure they run smoothly



  • Educated to a Degree Level
  • Excellent written and verbal communication skills
  • Experience in customer service, call handing or administration
  • Knowledge and/or experience using Microsoft Office
  • HR Generalist

    Role Overview

    Our client is currently in the market for a HR Generalist to come and join their busy team! The successful candidate will support the overall recruitment process, induction and performance management of their team! As well as ad hoc duties.


    • Assist managers in preparing job descriptions and person specifications informed by team analysis for recruitment purposes, including advertising vacancies and monitoring interest on LinkedIn, websites, and job boards, making suggestions for remedial action when necessary.
    • Respond to all potential candidate enquiries, support with shortlisting and schedule interviews and tests.
    • Take part in interview panels when required and arrange candidate feedback upon request.
    • Undertake reference and document checks and prepare employment contracts, based on existing templates.
    • Prepare induction packs (regularly review and update information packs on a regular basis) in collaboration with Heads of Department and arrange departmental/organisational inductions.
    • Participate in international HR onboarding activities.
    Performance Management:
    • Ensure all staff receive regular reviews during their probationary period, and annual feedback documentation is completed and filed.
    • Prepare reports on performance for the Country Manager to review.
    Learning and Development:
    • Research and identify external training partners and book training courses and assist and coordinate internal training opportunities.
    • Create a centralized hub for all training measurement reporting and recording.
    • Monitor, track, and collect all documentation related to internal or external training that occurs, ensuring employee sign off.
    Employee Relations:
    • Support the HR Manager in the preparation of payroll for each month, including starters/leavers, contract variations, sick pay, maternity pay etc.
    • Undertake administration relating to the workplace pension scheme, cycle to work, eyecare vouchers, flu jab, and season ticket loans.
    • Administer requests for flexible working, maternity/paternity/adoption leave, time off for dependents, etc.
    • Assist managers with employee relations issues such as absence management, grievance, disciplinary, and dismissal, in accordance with company policy and employment legislation.
    • Maintain accurate and up-to-date personnel files both in hard copy and electronically, ensuring compliance with Data Protection legislation.
    • Prepare HR correspondence, such as changes to Terms and Conditions of employment, end of probation, termination, etc.
    • Collect and report upon data relating to a number of topics, such as recruitment, diversity, staff absence, and turnover.
    • Administer the exit process for leavers, including exit interviews and return of company property.
    • Assist in reviewing and updating HR policies and procedures, ensuring these are effective for the business and reflect current legislation and best practice.
    • Ensure all assigned onboarding and offboarding tasks within the HR system are up to date and prepare folders with HR Correspondence templates.
    • Meet with HR Manager for the purpose of regular supervision and appraisal.


    • Educated to Degree level or relevant HR Certification or Experience.
    • Proven experience of HR Generalist roles
    • Good communication, listening and interpersonal skills, with the ability to write and communicate to applicants, supporters, stakeholders and colleagues at all levels (both written and verbal, in a friendly and professional manner).
    • Excellent administration and organisational skills.
    • Good IT skills including an understanding of Microsoft Office suite of programmes. such as Word, Excel, Outlook etc.
  • Sales Assistant

    Company and Role Overview

    Our client is a large retail organisation and are looking to add a skilled Retail Sales Assistant to come and join their busy team! The ideal candidate will be required to supervise the shop floor, responsible for increasing sales, engagement, and enriching customer experiences.

    Main Responsibilities

    • Proactively selling products
    • Correct cash system handling
    • Responsible for shop operations
    • Ensuring the shop floor is kept to a high standard
    • Training new colleagues
    • Provide excellence Customer Service, consistently looking for ways to improve with the team
    • Ensure all deliveries are accurately checked and discrepancies are reported to Head Office
    • Assisting with organisation of in-store events and brand activation to promote the store


    • Assortment and Category knowledge
    • Experience within retail/hospitality role
    • Good command of the English language
    • Excellent time management and task prioritisation
  • Case Manager

    Company and role overview

    Our client is currently searching for a Case Team Manager to come and join their busy team. The candidate will be expected to work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals. The role does require managing a team’s performance and quickly identify and effectively tackle, at the earliest stage.


    Main responsibilities

    • Maintain, manage, and motivate a team, ensuring work produced is to a high standard and use resources to the best of their ability.
    • Ensure team’s compliance with current policies, process, guidance, and service standards that govern the work of the team.
    • Ensure the early identification of solutions to obstacles, raising these with your Operational Manager when necessary.
    • Assure and be accountable for the quality of casework, risk assessments and decisions in your team.
    • Recruit new employees and provide effective induction programmes, ensuring that performance is effectively managed and recorded during their probation period.
    • Be knowledgeable of developments of policies, guidance, and processes, regarding fitness.
    • Work as part of the team, supporting and assisting colleagues, peers, and your managers to achieve team priorities, objectives, targets, and goals.
    • Review and respond to challenges, queries and/or complaints about the decisions made and service provided by your team
    • Support and deputise for the Operations Manager in the delivery of their work, when requested or required.
    • Comply with the information security requirements for information accessed or processed in carrying out the duties of the role, ensuring they are in line with the companies’ policies.



    • Educated to degree level or relevant knowledge and experience
    • Experience of managing people and resources or investigation responsibilities
    • Experience of working within, and applying, a framework of legislation and defined policies and guidance.
    • Experience of monitoring a team, objectives, and performance indicators.
    • A high level of written English and verbal communication skills.
    • Experience of responding to multiple stakeholders needs and complex circumstances
    • Demonstrated ability to work effectively within a team and support and coach others.
    • Strong analytical, critical examination and problem-solving skills.
    • Knowledge of investigative methods and rules of evidence.